Mesfein Lulseged Email & Phone Number
@shift4.com
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Who is Mesfein Lulseged? Overview
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Mesfein Lulseged is listed as Integration Analyst at Shift4 Payments, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at shift4.com and a matched LinkedIn profile for Mesfein Lulseged.
Mesfein Lulseged previously worked as Implementation & Installation Manager at Merchant Link and Installation Manager at Merchant Link. Mesfein Lulseged holds Project Management Certificate, Project Management from Georgetown University.
Email format at Shift4 Payments
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AeroLeads found 1 current-domain work email signal for Mesfein Lulseged. Compare company email patterns before reaching out.
About Mesfein Lulseged
More than twenty years in the information technology industry with sixteen of those years in management. Adept at introducing technology support programs that create efficiency, increase productivity, and reduce costs, thereby increasing margins. Have extensive familiarity in project planning, corporate infrastructure implementation, and enterprise management. Proven ability to hire, train, develop and lead highly successful teams and programs with a consistent record of meeting or exceeding all customer service and technical support goals. Possess superior abilities in budget management and contract negotiation. Skilled in strategic planning, and at creating and implementing policies and procedures. Able to liaison with clients, vendors, technical teams, and the highest levels of management. Outstanding motivation and communication skills.
Mesfein Lulseged's current company
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Mesfein Lulseged work experience
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Integration Analyst
Current• Plan, consult, coordinate and manage the integration of new customer software to the Merchant Link Gateway.• Test new software applications and recommend applicable use to customers.• Troubleshoot Payment devices (Pinpad) and POS issues and document knowledge base solutions.• Upgrade customer internal and external interfaces to the latest Software/Firmware.• Troubleshoot customer technical integration issues when possible replicate issues in a lab setting and recommend or come up with alternate solutions• Compile software bug report and recommend fixes.• Prepare customer test scripts and verify test results and generate certification letters.
Implementation & Installation Manager
Designed and implemented service strategy for new customer products integrating them to the company while consistently improving the boarding process by adopting continual business improvement techniques. Developed service improvement plans including but not limited to customer retention, and managed merchant conversions including network conversions.Responsibilities include; hire, train and supervise Account managers and Installation support technicians.
Installation Manager
Oversaw Installation and Support functions of high-volume knowledge Center operation. Lead company efforts in providing system installations for customer credit card functionality. Define, maintain, and communicate installation process, procedure, and directives ensuring that crucial service level agreements and Payment Application Data Security Standard (PA-DSS) are adhered to.
Technical Customer Service Manager
Manage two 24x7 knowledge centers that consist of 3 shifts and support over 30,000 customers in three continents. Responsible for all customers Call Center and back office functions resulting from over 8000 incoming monthly calls and generating over 7000 tickets a month.
Technical Support Specialist
Help Desk/Noc Technician
Mesfein Lulseged education
Project Management Certificate, Project Management
Mcse + Internet, Computer Software And Media Applications
Bacjelor Of Arts In Public Administration, Business/Managerial Economics
Frequently asked questions about Mesfein Lulseged
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What company does Mesfein Lulseged work for?
Mesfein Lulseged works for Shift4 Payments.
What is Mesfein Lulseged's role at Shift4 Payments?
Mesfein Lulseged is listed as Integration Analyst at Shift4 Payments.
What is Mesfein Lulseged's email address?
AeroLeads has found 1 work email signal at @shift4.com for Mesfein Lulseged at Shift4 Payments.
Where is Mesfein Lulseged based?
Mesfein Lulseged is based in Washington Dc-Baltimore Area, United States while working with Shift4 Payments.
What companies has Mesfein Lulseged worked for?
Mesfein Lulseged has worked for Shift4 Payments and Merchant Link.
How can I contact Mesfein Lulseged?
You can use AeroLeads to view verified contact signals for Mesfein Lulseged at Shift4 Payments, including work email, phone, and LinkedIn data when available.
What schools did Mesfein Lulseged attend?
Mesfein Lulseged holds Project Management Certificate, Project Management from Georgetown University.
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