Meshani Kudahetty Email & Phone Number

United States

- Serve as a subject matter expert and resource for end-users seeking guidance on module-specific functionality.- Stay updated on new features, enhancements, and best practices related to IFS Cloud modules.- Assist end-users with functional issues related to IFS Cloud modules, including Project Management, Maintenance, Supply Chain Management, Finance and Sales.- Provide training sessions to end-users on using IFS Cloud and its functionality in alignment with business… Show more - Serve as a subject matter expert and resource for end-users seeking guidance on module-specific functionality.- Stay updated on new features, enhancements, and best practices related to IFS Cloud modules.- Assist end-users with functional issues related to IFS Cloud modules, including Project Management, Maintenance, Supply Chain Management, Finance and Sales.- Provide training sessions to end-users on using IFS Cloud and its functionality in alignment with business processes.- Troubleshoot account access issues, including login problems, and permission-related issues. Show less

Sri Lanka

• Provided ERP application support and consultation in Finance & HR product areas for Global IFS customers.• Responsible for functional training of newly recruited Consultants and Software Engineers on the Finance module in the ERP system.• Worked as a support coordinator for key IFS customers, conducting regular meetings with the customer on the ongoing support assignments and their progress.• Handled cases based on their importance, and level of urgency to the customer to retain… Show more • Provided ERP application support and consultation in Finance & HR product areas for Global IFS customers.• Responsible for functional training of newly recruited Consultants and Software Engineers on the Finance module in the ERP system.• Worked as a support coordinator for key IFS customers, conducting regular meetings with the customer on the ongoing support assignments and their progress.• Handled cases based on their importance, and level of urgency to the customer to retain and enhance customer satisfaction.• Quality Assurance of new bug fixes in customers’ development and test databases.• Conducted training for IFS Customers and Partners at IFS Academy in the Finance module. Show less

Sri Lanka

Sri Lanka

Post Graduate Diploma, Global Business Management

Master Of Business Administration - Mba, Finance, General

Bachelor Of Business Administration - Bba, Finance, General, First Class

Activities and Societies: Assistant Secretary - Rotaract Club of FMF, UOC

Cima Passed Finalist