In my role as a Salesforce Consultant, I facilitated extensive stakeholder meetings to thoroughly grasp their needs and operational requirements. Through meticulous documentation, I identified areas for Salesforce customization to increase efficiency. Utilizing tools like Flow Builder and Apex, I automated repetitive tasks, such as trigger email alerts and task assignments, streamlining workflows. Additionally, I designed tailored reports and interactive dashboards to empower stakeholders with actionable insights into key metrics, fostering informed decision-making. Providing steadfast support for lead management, sales tracking, and customer service, I ensured smooth operations and client satisfaction.

My expertise lies in crafting innovative Salesforce solutions that streamline processes and drive tangible business results. From requirements gathering to deployment, my experience encompasses configuration, Flows, Apex, LWC and SOQL. A notable accomplishment was spearheading the TaskRay implementation, where I revolutionized project onboarding with a streamlined AUM-based Screen Flow and automated tasks. My dedication to clean code and unit testing ensures exceptional quality control. I am proficient in Salesforce DevOps principles and have hands-on experience utilizing Flosum for release management. This understanding will allow me to quickly adapt to Copado, Gearset, or other industry-standard tools for seamless collaboration and efficient deployments.

In my role as the leader of a CDMX-based team, I spearheaded the enhancement of a customizable Church Management Software solution, ensuring strict PCI compliance standards and guiding seamless customer onboarding processes. Collaborating closely with stakeholders, I orchestrated the refinement of the software, strategically integrating new features that precisely aligned with project objectives and effectively catered to evolving church management needs. By proactively addressing technical debt and implementing system improvements, I prioritized the delivery of a seamless user experience and consistently reliable performance.To streamline collaboration and enhance project management efficiency, I leveraged the capabilities of Confluence and JIRA. These tools facilitated streamlined communication and coordination among team members, enabling us to efficiently track progress and promptly address any challenges, ultimately ensuring the timely delivery of project milestones.

In my role as a developer for FritoLay SnacksToYou, I focused on enhancing consumer platforms in the US and Canada. One of the key projects I oversaw was the OneTouch integration project, which significantly improved the consumer experience. This project involved connecting an ETL Onboarding and Setup app to Microsoft Dynamics CRM for Pepsi customers and seamlessly integrating the Order Management System into one cohesive platform.In addition to overseeing this integration project, I was responsible for conducting bug fixes, implementing new features for the eStore, and enhancing the overall functionality of the Order Management System. My work on this project directly contributed to improving the efficiency and effectiveness of the consumer platforms.Furthermore, I played a pivotal role in ensuring PCI compliance for secure financial transactions and led the migration of legacy code from VB6 to VB.NET. This migration not only modernized the codebase but also improved the maintainability and scalability of the system.Throughout my time at FritoLay SnacksToYou, I supported Incident and Change Management processes, working closely with the PMO to provide accurate estimates, meet deadlines, and exceed customer expectations. My meticulous attention to detail also extended to reviewing Statements of Work to evaluate contract boundaries and mitigate business risks.

In my role as .Net Developer I've led projects from inception to deployment, focusing on requirement gathering, systems analysis, technical design, performance optimization, and ensuring successful implementation. I've also developed strong communication skills to discuss and define requirements with both Business and Technical stakeholders.I've been responsible for project-related documentation, including analysis and design of new features, and reviewing Statements of Work to evaluate potential contract boundaries and business risks. Additionally, I've managed projects following Project Management Professional (PMP) practices, developing comprehensive project plans, coordinating resources, tracking progress, and ensuring timely delivery within budget and scope.Specifically, I led projects like Text4Baby, Text2Quit, and Care4Life for the Mexican consumer market, focusing on requirement gathering, systems analysis, technical design, performance optimization, and deployment. I collaborated closely with the PMO, providing estimates and deadlines to meet customer expectations.

Site developed in ASP.NET/C#, SQL Server and made heavy use of web services to communicate with other internal systems. Thin Client was a desktop application written in C# that allowed providers to log in.I have been responsible for developing compensation plan selection. Used N-tier architecture for presentation layer, the Business and Data Access Layers.Developed ASP.NET pages using ASP.NET 3.0 web form controls, Custom user Controls.Performed the initial unit testing during the development of code and functional testing of the business logic.Designing forms, develop and debug the application. Converted an existing system into .NET 3.5. The existing system had numerous problems that needed to be fixed. In addition, several new features were added.Reengineered SQL Server, responsively handle complex queries (T-SQL, DTS, triggers, stored procedures, functions, and optimization) and .NET data access components.

Gathered Client requirements and converting them into the Technical Specifications and developed Web forms using C#.NET.Applications logic was developed using C# and used HTML helper in a view to render the HTML content.Designed GUI using the HTML, XML, Javascript. Worked on .NET security features such as Form-Based Authentication and Role-Based Authorization.SSRS design develops, test, and deploy reports. Developed stored procedures, views and triggers for data manipulation, ensuring set up relations includes indexing, constraints and foreign keys.

Significant role in Analysis and Design stages of the project life cycle.Designed, developed and tested forms using VisualStudio.NET 2003.Developed the Web forms for new policy endorsement, policy cancellation, renewal, reinstatement, account correction, audit, premium calculation, coverage, policy information, billing details, policy inquiry, and work file information using ASP.NET, C#.NET, XML, Java script.Created and maintained corporate website using Classic ASP, JavaScript & CSS. Converted Classic ASP corporate site to C#/ASP.NET.Implement Role Based security with Form Based Authentication.Written complex SQL queries with Joins on multiple tables, Stored Procedures, Triggers, Backup and Restore Database, Define roles, Create database users and used Data Transformation Services (DTS).