Marie Arnold Email & Phone Number

Jacksonville, Florida, US

- Led and mentored a team of five specialists, ensuring high performance and professional growth while providing comprehensive managed service provider (MSP) support to eight facilities. - Oversaw the efficient operation and technical support of Meditech Revenue Cycle modules, including troubleshooting, maintenance and system optimization. - Developed and.

Deland, Florida, US

• Organized, implemented, and administered local and statewide assessments for 1400+ students in grades 9-12.
• Utilized Microsoft Excel, Word and Outlook to arrange test schedules and notifications.
• Trained teachers and staff on the latest Florida state testing procedures and regulations.
• Responsible for delivering test results to students, parents, teachers, and other key stakeholders.
• Submitted testing documentation to state testing portals.

Poway, California, US

• Conduct Microsoft Office training classes both in-person and online in the areas of Access, Excel, Word and Outlook.
• Analyze and resolve technical application issues.
• Supplement training manuals with hands-on instruction and advice for on-the-job application.

Provide training to the Senior Communities on how to use technology more effectively

Jacksonville, Florida, US

- Guide students in learning the fundamentals of career preparation and professional computer use, computer hardware, cyber security. - Instruct students about the Microsoft Office Suite and prepared them to attain certification.- Deliver multimedia lessons online via Microsoft Teams and other Learning Management Systems.- Monitor the progress of 200+.

Reston, Virginia, US

• Valley View Hospital (Glenwood Springs, CO) (MEDITECH 6.08)
• Analyzed and optimized the ARM, B/AR, CWS and FA modules during a post-live implementation phase. Centura Health (Englewood, CO) (C/S 5.64 to Epic Conversion)
• Led support efforts for the B/AR and PBR (MPM) modules for 16 facilities and 100+ clinics during a conversion period
• Utilized the Summit Scripting Toolkit to script several daily B/AR/PBR processes.St Joseph Health System (Orange, CA) (C/S 5.66)
• Directed super users at the health system’s 10 ministries during a Meditech Standardization Project
• Facilitated the Integrated and Parallel testing process and reported on testing results. Authored Integrated Testing scenarios

Irvine, California, US

• Specialized in MEDITECH Revenue Cycle modules, Performed assessments and conducted workflow optimization efforts; Evaluated training needs and delivered end-user training.Mt Sinai Hospital (Chicago, IL) (Magic 5.64)
• Converted electronic claims from 4010 to 5010 for 3 facilities
• Tested the claims management process with vendors ePremis & MedAssetsEmanuel Medical Center (Turlock, CA) (Magic 5.6)
• Optimized processes and resolved system issues within the ABS, MRI, MRM, ORM, RAD and SCA modules
• Implemented eSignature of scanned documents & built related dictionaries
• Created custom user manuals and conducted small group training sessionsValley Presbyterian Hospital (Van Nuys, CA) (C/S 5.64)

Round Rock, Texas, US

• West Georgia Health Systems (LaGrange, GA) (MEDITECH 6.0)
• Redesigned workflows processes for the Collections & Scheduling Departments & led the implementations.
• Managed Projects: 5010 Electronic Claim Conversion and the Implementation of three ancillary billing interfaces.
• Coordinated and conducted small group/individual training sessions and Authored customized user training materials.
• Implemented and trained users on the use of Macro Express Scripting Software to increase productivity
• Advised the Patient Financial Services Department on best practices

Round Rock, Texas, US

• Dignity Hlth (formerly CHW) (Las Vegas, NV) (MEDITECH 6.0)
• Built MIS User & Provider Dictionaries; utilized Macro Express Scripting to automate processesStellaris Hlth Network (White Plains, NY) (C/S 5.6)
• Utilized Summit Scripting Toolkit to test software latency
• Updated BAR Reimb. Mgmt DictionaryEast Tenn. Children’s Hospital (Knoxville, TN) (MAGIC 5.6.2)
• Assessment & Optimization of ADM, BAR & CWS modules
• Developed training materials & conducted training sessionsFreeport Hlth Network (Freeport, IN) (MAGIC 5.6 to C/S 5.6 Conversion)

Dallas, Texas, US

• Bristol Bay Area Health Corporation (Dillingham, AK) (C/S 5.5)
• Project management support for system upgrade to & provided system testing
• Trained users on new & existing product features and revise workflow processes
• Advised Management on industry best practices
• Built Claims Dictionaries & conducted claims testing (UB04 & 1500)
• Updated patient statements & Collection dictionaries; Coordinated efforts to acquire an Electronic Forms Vendor

Atlanta, Georgia, US

• Subject Matter Expert for the ABS, ADM, AP, B/AR, CWS, FA, GL, MRI, ORM & RAD modules (Magic 5.5)
• Delivered regular user training sessions
• Analyzed department processes and identified optimization opportunities. Designed process workflows utilizing MS Visio
• Led the implementation of ABS Utilization Review Enhancement
• Coordinated efforts to acquire an Eligibility Software Vendor, to include conducting focus group sessions
• Led a variety of project-related activities; Programmed and analyzed various NPR reports

Altamonte Springs, Florida, US

• Supervised 9 Insurance Follow-up Representatives
• Contributed to Revenue Cycle Management Committee sessions with department-level insight & financial reporting analysis
• Trained end-users on system routines and best practices. Authored custom training materials
• Fulfilled role of PFS Liaison, coordinating efforts with third-party Health Care Information System (HCIS) vendors

Altamonte Springs, Florida, US

• Provided analytical support to over 400 end-users from five (5) facilities. supporting the ABS, B/AR, CWS & RAD modules (Magic 5.4)
• Conducted training sessions with physicians & end-users on system routines
• Provided leadership & support for a variety of project-related activities, including managing the chargemaster (CDM) update.
• Wrote & updated several NPR reports

Altamonte Springs, Florida, US

• Analyzed & dispatched over $.5 million in medical claims daily via SSI Billing module
• Utilized knowledge of billing procedures, medical coding & medical terminology to ensure claim accuracy
• Provided decision support in Revenue Cycle Committee

Altamonte Springs, Florida, US

• Managed over $3 million in A/R; Processed 80+ patient accounts daily; Conducted training for online services

Atlanta, Georgia, US

During my internship at Hughes Spalding Children's Hospital, I worked in the Planning & Development Department where one of my duties was to create innovative ways to market the hospital to both consumers and potential employees. I accomplished this task by revising the hospital brochure, creating a marketing presentation, and participating in various.

Bs, Health/Health Care Administration/Management

Certificate, Education

Ma, Business: Marketing

Certification, Grant Writing

Diploma

Computer Science