~Coordinate the activities of the conference personnel and room reservations team to make arrangements for group meetings and conferences.~Obtain all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.~Responsible for the review of all bills that are sent to the client. In reviewing bills, ensuring they are accurate and timely in order to maximize return business.~Generate… Show more ~Coordinate the activities of the conference personnel and room reservations team to make arrangements for group meetings and conferences.~Obtain all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.~Responsible for the review of all bills that are sent to the client. In reviewing bills, ensuring they are accurate and timely in order to maximize return business.~Generate thank you notes and service evaluations for all group clients.~Work with the Director of Catering to generate a monthly forecast of meeting and catering revenues.~Responsible for the servicing of all groups that utilize meeting space at the hotel.~Liaison between the sales and operations department of the hotel to ensure a successful event for the clients and all of the client’s needs are met and communicated accurately and efficiently to all departments of the hotel.~Compile all Banquet Event Orders and group resumes for above groups.~Compile all banquet checks for each group while at the hotel.~Greet all clients as they arrive at the hotel to ensure that they have all required items.~Participate in daily operations meetings to communicate the upcoming group’s needs. Show less

Provide direct assistance to Convention Service Managers. Maintain open and accurate lines of communications with clients, guests and internal employees. Daily responsibilities include reporting, estimated billing, scheduling appointments, answering the telephone for sales inquiries, and travel arrangements.

Liaison between the Catering & Convention Services Manager and the on-site meeting contact. Central point for handling and addressing special needs or requests for groups while on property.

Worked directly with clients, program managers and participants to coordinate and execute incentive travel and business meetings. Organized and completed complex mailings, collected participant data, and relayed accurate information in a timely manner to destination management companies, hotels, and cruise lines.

Assisted with responsibilities for coordinating promotional events and game night activities for USHL Hockey team. Contributed to fan excitement by providing pre-game and mid-game involvement.