* #IamRemarkable is an initiative empowering women and underrepresented groups to speak openly about their accomplishments in the workplace and beyond, thereby breaking modesty norms and glass ceilings.* As a facilitator my role involves hosting workshops and being an ambassador for #IamRemarkable within my personal and professional networks.* To learn more and join the initiative visit: https://rmrkblty.org/

Contract 4 mos for a Medical Leave of Walmart Employee.* Identified potential issues and analyzed overall risk to safeguard company assets. * Facilitated across departments and personnel levels to collaboratively drive critical change initiatives. * Minimized information leaks with access control to sensitive systems. Improved productivity after reviewing and modifying operations and workflows. * Led and facilitated project discovery to define change management requirements and strategy.

Successfully launched/landed Lucid's Cybersecurity Disaster Recovery (CyberDR) Project for 11 critical applications (onsite-hosted & SaaS/IaaS) focused on DDOS Attacks, Security/Malware Breaches or Ransomware Attacks (Board-mandated 3-mo window - March to May). * Created Onsite-hosted and SaaS/IaaS CyberDR Plan - templates for 11 critical applications * Led Tabletop exercises to understand CyberDR documentation. * Addressed “generalized attack concepts” of cyber events vs. problem solving previously focused on and as yet unknown issues. Extended CyberDR content to support full IT Disaster Recovery project * Expanded Onsite-hosted and SaaS/IaaS CyberDR Plan, updating and expanding information for the original 11 CyberDR applications as well as other important IT applications. * Prepared for next-phase Corporate Business Continuity Program, which would then encompass all Finance, Physical Security, HR and Operational contingency planning and remediation. Enhanced existing Corporate Security Awareness Training program (originally one package of 10 videos, provided at onboarding with no requirement for completion or additional training). * Built-out full Security Awareness Program, including scheduled lesson assignments, monitoring and revisions for updated content and workflows as well as creating a program and workflow for simulated phishing campaigns. * Created communication program for Security Awareness (internal & 3rd party supplier orgs). * Assembled quantified and data-driven metrics for compliance and reporting to CISO, Sr. Management and Board of Directors. Provided Program and Operational oversight for new onsite Security Operations Center (SOC). * Infrastructure documentation and process workflows, monitoring & reporting. * Communications for CISO/Cybersecurity, Legal, Sr. IT Management and Board of Directors. * CyberSOC playbook creation or updates, coordination with ServiceNow playbooks as well as Jira & Smartsheet Project Management.

Drove programs and projects from concept to delivery, working cross-functionally with Corporate Security, Risk, Privacy, Product, Legal, Quality and Executive teams during pre and post launch efforts, organizational focus on strategy and goal-oriented results for complex problems.Pre and Post Deployment SME for new Contingent Worker Lifecycle Management tool. * Oversaw transition/data migration from internal-built tool (built in-house by my team in 2013) to off-the-shelf product (SmartTrack) owned by Google HR organization (2017).Managed vendor team responsible for provisioning access solutions to restricted workers, evaluate access from Google-owned and Vendor-owned facilities worldwide. Supports access provisioning for 175k+ worldwide restricted workers to over 70k tools. * Increased skills of existing staff of the offshore technical support team with comprehensive training to Offshore support staff for application management, including administration and maintenance processes to reduce calls/tickets, and improve CSAT.Served as Escalation Manager for Insider Risk Operations team for issues that required elevated understanding of tools/workflows/culture and higher level access to resolve those issues.* Partnered with business and technical teams to understand, implement, and support secure technology solutions* 3rd Party Risk program for suppliers and internal development teams to prioritize initiatives, identify security and privacy risks* Recipient of Google CorpEng Award (internal IT Department - Google worldwide recognition) * Developed and drove execution of long-term risk mitigation strategies.* Maintained organizational focus on strategy and goal-oriented results for complex problems.* Managed vendor team responsible for provisioning Restricted worker application access from Google-owned and Vendor-owned facilities worldwide. Supports access provisioning for 175k+ worldwide restricted workers to over 70k tools.

Oversaw IT components of construction of new Corporate Headquarters building for ServiceNow in Santa Clara, CA. * Utilized knowledge of remote satellite production, telepresence, AV, network, external signage and infrastructure. * Oversaw security and facilities implementation for a ~150k sq.ft. construction site * Evaluated needs, sourced products and implemented project requirements with construction trades and suppliers. * Tracked issues and reported risks to specific project components, to avoid delays for overall project deliverables. Drove Operational, Infrastructure and Security projects from concept-to-delivery * Coordinated & delivered projects on-time with high quality, to ensure all department’s operational requirements are met * Worked with local and county inspectors for site requirements and approvals. * Oversaw regulatory compliance and audit process management

* Responsible for driving complex projects from concept, implementation, and maintenance phases. * Defined operations/infrastructure requirements through playbooks, DR documentation, etc. * Managed IT construction (tele-presence, AV, network, infrastructure) for 125K sq ft building. * Collaborated with project teams to verify solution capacity to deliver positive user experiences. * Successfully managed migration from Santa Clara CA to Raleigh NC while all systems remained operational, through redundancy and failover capabilities. * Developed cohesive presentations customized for technical and non-technical audiences. * Took ownership of technical solutions from end to end with associated architecture development and building, testing, documentation, and publishing. * Championed and implemented best practices and delivery standards. * Led technical workstreams and drove closure of associated decisions and issues. * Managed technical components related to sound, lighting and videos.

* Drove Operations/Infrastructure projects from concept to delivery * Proposed conceptual technical solutions within agile environment and made changes based on client feedback. * Collaborated with client's technical teams and business users throughout software development life cycle. * Collaborated with project teams to verify solution capacity to deliver positive user experiences. * Championed and implemented best practices and delivery standards. * Upheld strict project timetables with careful monitoring and management of team activities. * Updated team on milestones and process changes with weekly meetings.

* Technical Project Manager for major application implementation enterprise messaging, secure instant messaging, fax service within a regulated environment, including encryption, local authentication, monitoring, logging, archival and review, compliance with SEC and NASD regulations.* Continue with Exchange 2000 to Exchange 2007 migration for 180,000 users. Work with vendors to resolve outstanding issues found within the migration. * Project management coordination with PMO and other groups to make sure that $18million project remains on time and within scope.

* Deployed Hotmail Operations infrastructure to multiple datacenters, working with distributed teams/partner groups - Development, Networking, Hosting, Platforms, Asset Management, Security, and Facilities.* Created complex project program plans - coordination, communication, and interaction with management * Reduced time/cost of build processes during migration from SUN systems to Microsoft Windows-based solutions. * Contributed to and supported execution of strategic directions and annual priorities. * Developed program/project plans for numerous complex projects including coordination, communication, and interaction with management * Communicated program changes, strategic initiatives, and other key information to department staff. * Created and enforced standard policy and procedures to maintain consistency of existing applications. * Supported implementation of new systems and programs to meet business needs.

* Managed “Phase 2” implementation of secure instant messaging service within a regulated environment, including encryption, local authentication, monitoring, logging, archival and review, compliance with SEC and NASD regulations.* Continue with Exchange 2000 migration for 150,000 users across multiple Exchange Organizations with multiple sites. Consolidation to single AD structure and single Exchange 2000 structure. Work with vendors such as Microsoft and HP Consulting Services to resolve outstanding issues found within the migration.

* Responsible for Enterprise email systems located in both New York and California (B&N.com, B&N Inc. Headquarters and Bookstores, and Fatbrain subsidiary)* Member of AD Design and Implementation team to define corporate direction and AD structure, as well as Exchange 2000 migration process. * Customer Service conversion including defining business and technical requirements and issues. * Desktop antivirus deployment, service pack and security patch deployment. * Defined structure for automated email (notices, confirmations, etc.), email guidelines, managed commercial mailing and opt-out process.* Established I.T. Policies Procedures - use of corporate resources, remote security guidelines.* Established/strengthened stringent security & antivirus processes. Outages from virus/worm infections were avoided due to detailed monitoring, multi-vendor protection and ownership of process since early 2000.