Pursuing a Bachelor of Science in Management Information Systems at Georgia Gwinnett College, I am currently sharpening my technical acumen as an IT Helpdesk Tier 2 at Aus Information Systems. My core competencies include resolving intricate technical challenges and calibrating advanced Anira devices, ensuring top performance and robust user support.My recent tenure as a Calibration Technician at Leica Geosystems enriched my skill set, particularly in the precise calibration of geospatial instruments. This role involved collaborating with a dedicated team to integrate calibration software and optimize instrument functionality. At Aus Information Systems, I am motivated to uphold stringent security standards and advocate for process enhancements that contribute to our collective success.
Aus Information Systems
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It Helpdesk Tier 2Aus Information Systems Jan 2024 - Present· Resolve complex technical issues for hardware, software, and networks; perform system administration tasks; and calibrate Anira devices for optimal performance.· Provide timely user support, maintain detailed records and technical documentation, and train end-users and Level 1 staff.· Support IT projects and system upgrades, suggest process improvements, stay updated on technologies, ensure security compliance and collaborate with team members and vendors.
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Calibration TechnicianLeica Geosystems Mar 2023 - Dec 2023· Conduct precise calibration of cutting-edge geospatial instruments, emphasizing troubleshooting for optimal performance· Install and configure calibration software, ensuring seamless integration with surveying and geomatics technologies.· Diagnose and troubleshoot calibration-related issues, implementing adjustments and repairs for peak instrument performance.
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It Help Desk Tier 1The T-Shirt Press Llc Jun 2018 - Jun 2021· Processed customer orders accurately and promptly· Maintained confidentiality of sensitive information entered into the system.· Utilized specialized software applications related to the job role.
Messiah Lee Education Details
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Management Information Systems, General
Frequently Asked Questions about Messiah Lee
What company does Messiah Lee work for?
Messiah Lee works for Aus Information Systems
What is Messiah Lee's role at the current company?
Messiah Lee's current role is IT Professional | Cyber Security Enthusiast | 4 Years IT Help Desk Experience | Advancing Digital Defense, Self-Taught & Driven.
What schools did Messiah Lee attend?
Messiah Lee attended Georgia Gwinnett College, Georgia Gwinnett College.
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