María Esther Pérez Email & Phone Number

Barcelona, Ct, Es

Catalonia, Spain

Barcelona, Cataluña, España

Dealing with incoming emails and phone calls. Organizing and maintaining diaries and making appointments. Arranging travel and accommodation. Producing and format documents, briefing papers, reports and presentations. Billing preparation with SAP. Liaising with clients, suppliers and other staff. Create profiles and organize moodle (virtual classes).

Dealing with incoming emails and phone calls. Organizing and maintaining diaries and making appointments. Arranging travel and accommodation. Producing documents, briefing papers, reports and presentations. Liaising with clients, suppliers and other staff.

Madrid Y Alrededores, España

Responsible for supervising services on food and beverage department in breakfast time. Supervise and train team members in food and beverage operations. Assist management in the selection of new hires and with beverage controls. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. Demonstrate knowledge specialty about service and terminology. Maintain cleanliness of the reception area and ensure equipment is well-maintained. Use proper cash handling and accounting procedures to total, process and collect payments from guests. Create revenue-generating promotions. Recruitment and Talent acquisition. Perform staff and additional duties, as required. Events organization.

Respond to customers requests in a timely, friendly and efficient manner. Ensure knowledge of menu and restaurant promotions and specials. Take customers food and/or beverage orders and input orders in appropriate point-of-sale system. Retrieve and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout the meal service. Serve alcoholic/non-alcoholic beverages. Ensure serving station is well-stocked at all times. Team's Recruitment and formation.

Formentera

Organize and support the activities of the Food & Beverage Outlets pertaining to quality of service and execution. Recruitment and training the new staff. Manage and develop wine and beverage programs, Sales (Retail & On-premise) and food / wine pairing opportunities for banquet and outlets. Maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

Barcelona Y Alrededores, España

Execute administrative procedures. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. Manage calendars, schedules and deadlines. Arrange details and book travel, meetings and events. Monitor inventory of office supplies; purchase new equipment based on approved budgets. Monitor costs and expenses to assist in preparation of budget. Oversee facilities services, repair and maintenance activities, and outside contracts and tradespeople. Organize and supervise other office activities (recycling, renovations, event planning etc.). Act as Executive Assistant to ExO’s CEO and other top-management team members.

Andorra

Front Desk operations. Ensure my shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. Advise my shift team of any special events or VIP Guests in the hotel that day. Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work. Maximize sales revenues through up-selling and marketing program. Manage Guest requests, inquiries, and complaints promptly and completely. Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service.

Argentina

Execute administrative procedures. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. Manage calendars, schedules and deadlines. Arrange details and book travel, meetings and events. Monitor inventory of office supplies; purchase new equipment based on approved budgets. Monitor costs and expenses to assist in preparation of budget. Oversee facilities services, repair and maintenance activities, and outside contracts and tradespeople. Organize and supervise other office activities (recycling, renovations, event planning etc.). Act as Executive Assistant to ExO’s CEO and other top-management team members.

Argentina

Execute administrative procedures. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. Manage calendars, schedules and deadlines. Arrange details and book travel, meetings and events. Monitor inventory of office supplies; purchase new equipment based on approved budgets. Monitor costs and expenses to assist in preparation of budget. Oversee facilities services, repair and maintenance activities, and outside contracts and tradespeople. Organize and supervise other office activities (recycling, renovations, event planning etc.). Act as Executive Assistant to ExO’s CEO and other top-management team members.

Argentina

Front Desk operations. Ensure my shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. Advise my shift team of any special events or VIP Guests in the hotel that day. Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work. Maximize sales revenues through up-selling and marketing program. Manage Guest requests, inquiries, and complaints promptly and completely. Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service.

Argentina

Control de stock. Control de Personal. Control de Cartas. Control de Servicio. Organización y control de eventos

Msc Human Resource Management/ Máster En Dirección Y Gestión De Recursos Humanos, Human Resources Management/Personnel Administration, General, 9.5

Se desarrollan contenidos tanto de organización, selección, gestión, desarrollo, contratos y relación laboral del capital humano. Temas de.

Hotel Administration Degree, Hotel Administration And Management