Mary Sutton Email & Phone Number

Indianapolis, IN, US

San Mateo, California, US

My introduction to Freshworks and the various projects I completed uncovered an opportunity I recognized that would allow me to take on a more focused remit. While my role allowed me to see multiple sides of the business that was hugely helpful to my onboarding and success, I was ready to focus in a key area where I could lead a team and solve a major gap.

San Mateo, California, US

While I thoroughly enjoyed my time at Genesys, I decided to take on a new opportunity at Freshworks for two reasons - first, I felt it was important for my career development to gain experience in other companies; second, I was ready to take my experience at Genesys and expand to more direct support of sales & customer success teams to widen my skills. To.

Menlo Park, CA, US

In February 2022, I earned a promotion to Senior Director. I continued to grow my team to 13 to provide more support for a new, growing product while focusing the majority of the team on our core deliverables. During this time, I focused my efforts primarily on cross-functional GTM strategy as we were undergoing a change from the pod model to a new model.

Menlo Park, CA, US

While developing the sales development operations team within marketing operations, other support teams were created directly within the global sales development organization for enablement, marketing campaign alignment, messaging & account research. A decision was made in 2021 to bring all sales development support teams (10 team members) under the global.

Menlo Park, CA, US

In 2019, I was promoted to Director and continued to grow my team by adding support in the Philippines. This promotion was a huge achievement for me as it was a goal I had set for myself when joining the marketing operations organization in 2017. This time was marked by a period of significant change within Genesys to become a more digital-first.

Menlo Park, CA, US

After a year and a half supporting our team of ~100 SDRs as an individual contributor, I added a team member from Germany to help support the team's projects. This allowed me to scale projects cross-functionally to support the wider sales and marketing teams. Some key achievements in this role:- Built a prioritization model to align prospecting strategies.

Menlo Park, CA, US

Beginning this role was a culmination of 5 years of exploration, proficiency growth & timing. Taking on several projects outside of my core role as Sales Development Representative allowed me to expand my skills early in my career and explore my strengths. I found early on that I enjoyed the camaraderie of sales, but realized that I didn't want to continue.

Menlo Park, CA, US

In late 2016, Interactive Intelligence was acquired by Genesys and our two sales development teams joined together. While my core responsibilities stayed the same, I was focused on prospecting within mid-market and SMB segments across the US and Canada. I also acted as SME for all sales development technology, including Salesforce and Salesvue. As part of.

Indianapolis, Indiana, US

In 2015, I was promoted to Senior Sales Development Representative. Responsibilities in this role expanded to include a higher quarterly target, assignment of strategic accounts, mentorship of new sales development representatives, and additional projects. These projects focused on operational improvements in partnership with marketing operations as well.

Indianapolis, Indiana, US

As Sales Development Representative, I actively supported marketing initiatives for Interactive Intelligence by engaging with current and prospective customers through a variety of cross channels. I connected individuals with valuable information on industry standards and trends, analyst reports, & contact center best practices. As a member of the Trade.

Converse, IN, US

I started as a bank teller to earn money before starting college. In this role, I managed large sums of money during customer transactions while always balancing correctly. I returned to First Farmers for a marketing internship from May - August 2008 and stayed part-time in the Marketing Projects Coordinator role while I finished my Bachelor's Degree. Upon.

London, England, GB

As a full time summer intern, I managed 10-15 workers in daily transmission case production, allocated resources to best accomplish the departmental goal, coordinated employee schedules, assessed product quality and took steps to correct issues, oversaw employee safety and enforced OSHA compliance.

Master Of Business Administration

Bachelor Of Science With Honors, Marketing And Management