David Hill, Mba, Cssbb is a professional in their field. Colleagues describe them as "I highly recommend David Hill for a senior-level opportunity in a dynamic environment focused on growth, operational excellence, and innovation. His strategic vision and commitment to operational excellence, customer experience, quality, and safety through innovative technology and process enhancements were evident in every project they led, as the Sr. Director of Meter Operations, Asset Management & Operational Systems at American Water (AWK), Dave demonstrated a unique ability to develop effective strategic plans to solve complex technical and organizational challenges. Most notably, Dave led the enterprise metering initiative to pivot from AMR to AMI. AW’s enterprise metering system is complex. The enterprise has over 3.4 million meters of varying manufacturers, sensing technologies and communication protocols across 16 states. His expertise and leadership have enabled American Water to effectively phase the transition to AMI and successfully implement SAP’s first MDM (Cloud for Energy) implementation in a Water Utility in the United States. Dave’s education and experience coupled with a true ability to drive operational efficiencies through Lean Six Sigma methodologies has been pivotal in fostering a culture of excellence within the organization. He has effectively facilitated workshops, trained teams, and led initiatives that streamlined processes and optimized performance. In addition to his impressive operational achievements, Dave served as the Company’s expert witness in regulatory proceedings, showcasing his deep understanding of the industry, metering technologies and states specific regulatory requirements. His expertise in meter data analytics and ability to leveraging “big data” have profoundly shaped the direction of the company. He has provided invaluable insights into improving customer service, and reducing operational and labor costs which will directly benefit the customer and organization. Dave's technical acumen, paired with his strong leadership and collaborative spirit, makes him a valued asset to any organization. I wholeheartedly endorse Dave for a senior-level opportunity in a dynamic environment focused on growth and innovation."