Metha Muthukumar Email & Phone Number

United Kingdom

London, England, United Kingdom

Coordinated engagement and in-store activities, facilitated new hire orientations, and coordinated store training. Perform diverse administrative duties, including processing payroll, scheduling interviews, and preparing employee docs. Provided professionalism, warmth, and exceptional customer service to job applicants, new hires, and current employees throughout the recruitment and onboarding process. Managed HR-related tasks such as payroll, benefits management, and employee records while maintaining confidentiality and integrity. Understood employee concerns and needs to provide guidance and support in accordance with company policies and procedures. Educated employees about available financial resources and services and took responsibility for resolving employee concerns and inquiries in a timely and professional manner. Fostered a culture of ethical behaviour, stressing the importance of doing the right thing for employees and the organization, and encouraged colleagues to report concerns to ensure that employee issues were addressed appropriately.

London, England, United Kingdom

Fulfilled multiple, simultaneous duties while maintaining the highest levels of accuracy and attention to detail. Processed forms, orders, and customer requests checked refund and exchange receipts, counted cash sales, and entered data into accounting software. Provided timely and accurate information in response to customer questions, requests, or complaints. Prepared floats for the cashier the next day and ensured they were in the registers. Balanced the safe daily, verified deposits to be sent to the bank, and ordered money for the store bi-weekly. Maintained all necessary paperwork and reports.

London, England, United Kingdom

As a dedicated Retail Assistant at Primark, my role was central in shaping and improving the shopping experience for customers. I prioritized exceptional customer service, going above and beyond to assist and create positive impressions. I also maintained store appearance and organization, enhancing aesthetics and boosting sales. Additionally, I actively supported team performance by monitoring inventory, assisting with restocking, and ensuring seamless operations. I handled cash transactions meticulously and played a vital role in loss prevention. My strong interpersonal and communication skills, adaptability, and commitment to improvement were key assets. My dedication to Primark's mission and enhancing the shopping experience contributed to the store's success and reputation.