As a Client Acquisition Specialist at Social Know How, I am responsible for driving new business development and fostering strong client relationships within the dynamic landscape of social media marketing. In my position, I am responsible for overseeing all sales operations and have successfully built and enhanced our CRM system in HubSpot to optimize efficiency and effectiveness. Additionally, I create and publish blog content across all our social media channels and our Google Business Page, driving engagement and strengthening our online presence.

Streamlined, the sales process leading to improved client relations and record-keeping.Market Research, Analysed potential markets and industries we could partner with or tap into for our events.Took initiative, deepening my understanding of our events planning platform and sales systems. This led to increased possibilities when it came to branding and client engagement.Managed, the upload and organization of media files and copy to our WordPress site, registration page, and Creative team.

Multi-tasking - designing the web page while defining our social media and marketing strategiesDecision making - Made choices on stories and narratives as well as staff allocationDesign - Created a web page as well as branding tools on social media, from Facebook to Youtube and Soundcloud

Blog Writer - Put out blogs to communicate what was discussed in our weekly meetings.Content Creator - Designed videos and trailers used on youtube, Facebook and SlackMarketing - Managed the upload of content to maintain engagement and attract members from outside SFU. Put us into SFU week of welcome to bring in students and find different Facilities and Students groups to discuss.

Multi-tasking - Attended administrative and receptionist duties.Software knowledge - Displayed the ability to quickly learn new software such as OPIE, Quickbooks, Jane and Pharmanet applications.Handled payments - Used balance billing to record and receive payments from health care providers and other sources.Communication Skills - Communicated with physicians, clients with impairments, health care providers and distribution and delivery companies.Training - Having picked up several aspects of the business, I assisted in training a new staff member.Teamwork - Worked alongside 3 separate teams as well as a separate location to provide smooth service to clients.

Leadership - Trained recruits on how to use and install various productsStock management and Database entry - Managed inventory by tracking missing goods and incorrect figures.Work ethic - the department consistently surpassed sales expectations leading to me getting employee of the month.Sales Forecasting - Strong understanding of how to cycle products based on season and sales numbers.Public Speaking - Lead workshops for both customers and associates