Mette Ladegaard Baltzer Email & Phone Number

Region Of Southern Denmark, Denmark

- Leading the central group, connecting customers, sales teams, supply chain entities, planners, and procurement specialists, fostering cohesive collaboration and communication to ensure swift and effective project execution.- Led transformative organizational initiatives by spearheading the transition from the "Sondex" methodology to complete integration within Danfoss framework, fostering alignment and operational synergy.- Leading a group of 30 people in 7 countries, responsible for customer service, technical support, logistic & shipping, invoicing, export control, authority contact etc.- Implementing "New Ways of Working" with new ERP, CRM systems, and optimizing of processes including organization change management

As a member of the Council, we are setting goals and helping on the daily working environment and collaboration between different functions at the Campus.The Campus is the first Campus in Danfoss implementing the future way of working:Sustainability, Circularity, and Lower footprintsThis model needs to be implemented throughout Danfoss in the coming years

Kolding, South Denmark, Denmark

- Manager for Technical Sales Engineers (Serbia and Denmark) and Manager for Order Handling (Denmark and Italy)- Head of Project Managers for orders requiring documentations, Factory Acceptance Test, customer specific agreements - Continuous Improvements Projects- Organization Change ManagementReporting to VP

- Headed Application Support for Gasket and Welded Heat Exchangers (Sondex brand).- Managed a team of 10 sales and project engineers and project managers, including remote staff in Serbia, providing technical support in heat exchanger design, application support, direct sales, and distributor sales.- Led responsibilities for partner/distributor sales- Supported the ERP system transition from Axapta to SAP.- Market research, pricing position, competitors productsReported directly to the Vice President.

- Business Development Manager for Food, Feed and nutritional supplements- Strategically enhanced customer experience, satisfaction, and relationships through targeted initiatives.- Elevated technical expertise across global sales and sales support teams.- Market research, consumer demands, competitors position- Prepare and present business cases for global senior management- Spearheaded the management of project orders, ensuring efficient and accurate execution.- Initiating and coordinating local and global sales activities

Region Syddanmark, Sydjylland, Danmark

Global Customer Support Manager | Analytical Services - Manager for technical support team- Leading a team of 8 Analytical Service Managers (KAMs, technical sales, and product owners) - Collaborating on sales strategies, marketing materials, customer meetings, CRM tasks, and technical troubleshooting.- Ensuring comprehensive support in understanding results, procedures, legislation, and handling complaints.- Addressing laboratory challenges with a customer-centric approach and proactive problem-solving.Training and Development- Spearheading the creation of training materials for global teams, emphasizing technical assistance.- Conducting immersive experiences, including on-site visits, customer interactions, and insightful lectures.- Adapting to the virtual landscape with webinars, e-learning, and interactive tools to support the sales force.Communication-Internal and external communication, including campaigns, marketing material, exhibitions and technical informationKey Account Management- Managing Key Account functions for selected customers in the food, feed and nutritional supplement industry. Reporting to Managing Director

Haderslev, South Denmark, Denmark

As the co-owner of a thriving photography company alongside my husband, my active involvement has played a pivotal role in various aspects of the business:Customer Service:Ensuring exceptional customer satisfaction through personalized service.Sales and Coordination:Successfully handling sales, contract negotiation, and meticulous event planning.Financial Management:Overseeing accounting functions to maintain financial health.People Management:Supervising and mentoring students and apprentices for skill development.Marketing and Online Presence:Crafting marketing materials, developing websites, and managing social media channels for effective online representation.

Teaching in Innovation, Chemistry and PhysicSelection of projects:- Talent development: Project with Sorø Akademi for talent development for young people with a background other than Danish.-Talent care. Implemented projects for STEM talents in primary school as well as high school.-Gamification in science teaching.- "Young Researcher" project based STEM research and innovation

Recognized as "Teacher of the Year" in 2014, received a National STEM award for an innovative way of working with STEM Innovative Teaching and Supervision:-Implemented and taught innovative processes in chemistry and physics.-Supervised new teachers and individuals with special needs, fostering an inclusive learning environment.Committee Leadership:-Acted as a member/chairman of the Student Committee and HF committee.Organized industry field trips to broaden students' horizons.

Danfoss Universe Science Camps- Organized five Science Camps targeting age groups 12-14 years and 14-16 years.- Resounding success prompted the establishment of a dedicated camp exclusively for former participants.Responsibilities:- Idea Generation: Initiating innovative concepts to enhance the camp experience.- Planning: Detail-oriented preparation for seamless camp execution.- Execution: Hands-on involvement in the day-to-day activities of scientific summer camps.- Evaluation/Improvement: Systematic assessment and refinement of camp structures for continuous enhancement.

-Investigated corrosion issues in stainless steel containers within the food industry.-Validated an innovative IT tool designed to predict corrosion problems stemming from material selection, environmental factors, turbulence, and food chemical composition.This project aimed to enhance the durability of stainless steel containers, contributing to improved reliability and safety in food-related applications.

Master Thesis "Electrochemical Machining (ECM) of Titanium"Pre-project: "Anodization of odd elements"

Lyngby

-Led diverse swimming lessons from infant to competitive levels, fostering skill development.-Managed a 2-year research project promoting inclusivity, integrating women with diverse ethnic backgrounds into Danish sports culture.

Chemistry And Materials Engineering

Activities and Societies: Tutor The interplay between the chemical properties of materials and processes, products, properties.

High Potential, Management

Activities and Societies: High Potential High potential is a 2-year talent program within Eurofins

Grundlæggende Lederuddannelse

With a focus on areas such as communication, conflict resolution, behavioral psychology as well as change and development processes, I got.

Pædagogikum, Teacher Education And Professional Development, Specific Subject Areas

Pedagogy education is an alternate education that is organized over a year. It consists of a theoretical part and a practical part, which.

Master Student, Materials Science

Education record