Mette Leth Email & Phone Number

Copenhagen, Dk

Copenhagen, Denmark

As Configuration Manager, I am responsible for ensuring that our Operational & Management Change process is both delivered and followed in the Metro Service A/S/L3 organization.

København, Hovedstaden, Danmark

Hovedstaden, Danmark

Rådgivning og sparring til CPH-organisationen indenfor compliance og af EASA-lovgivningen med fokus på de aeronautiske forhold ifht. de flyoperationelle processer. Introduktion og undervisning af nye ledere og medarbejdere i CPH vedr. sammenhængen mellem forretningsområderne og de aeronautiske lovgivningsforhold mhp. compliance og eksekvering af operationen.

Copenhagen, Capital Region, Denmark

Operational Compliance sikrer overholdelse af EASA’s lovgivning ifht. de flyoperationelle processer - på jorden og i luften, når det drejer sig om Aerodrome Design Regulation (ADR) & Aerodrome Navigation & Surveillance (ANS) på vegne af Nominated Postholder Operational Manager. Det gør vi ved at stille operationelle krav til den aeronautiske infrastruktur, systemarkitektur og processer. Vi sikrer Best Practice i det flyoperative miljø og områder, så det fungerer sikkert og effektivt. Operational Compliance vedligeholder Aerodrome Manualen for Operational Manager samt sikrer information vedr. de Lokale Bestemmelser til alle aktører på airside. Projektporteføljen som afdelingen er ansvarlig for er bl.a. ADQ - Aeronautical Data and Infomation Quality.Mine ansvarsområder:• Medarbejderudvikling, rekruttering samt udvikling af forretningsmål og strategi• Ledelse af teams med individuelle forretningsmål • Eksekvering af tværorganisatorisk governancemodel for håndtering af aeronautisk lovgivning

Copenhagen

Compliance Management ensures compliance with EASA's Aerodrome Design Regulation (ADR) & Aerodrome Navigation & Surveillance (ANS) legislation across Copenhagen Airports A/S by setting functional requirements for the aeronautical infrastructure, IT architecture and processes. We interpret and specify requirements that support the development and design of Copenhagen Airports A / S. We design and adjust infrastructure and ensure Best Practice in the aircraft operating environment and areas so it works safely and efficiently. Compliance Management manages and maintains the Aerodrome Manual on behalf of Accountable Manager and ensures information regarding the Local Regulations for all actors on airside.My responsibilities:• Employee development, recruitment and development of business goals and strategy• Management of three teams with individual business goals• Program management of strategic improvement project with reference to the Executive Board• Development of cross-organizational governance model for handling aeronautical legislation

Copenhagen Area, Capital Region, Denmark

Aerodrome Compliance & Safety advises and ensures compliance regarding the aircraft operational conditions for the activities airside at Copenhagen and Roskilde Airport. In addition, the department ensures Performance follow-up with selected partners. It is also the department's responsibility to operate and develop the turnaround process for both aircraft, groundhandling and other stakeholders at the airport.

Copenhagen Area, Capital Region, Denmark

My responsibility is to ensure the best passenger experience in the entire travel value chain, for example by identifying optimization potentials and solve complex cross-functional challenges, to improve the performance of the future through performance management, in-depth analysis, concept development and implementation of optimization projects.

Copenhagen Area, Denmark

Operational Procurement coordinates and makes purchases of administrative and technical goods and services as well as materials for developer deliveries. In addition, the department ensures that warehouse locations and storage capacity meet Rail Net Denmark's needs and requirements for security of supply.The department's responsibility is to ensure - the rigth supplies, in the right quality, on the right time, in the right quantity and at the right price.Responsibilities:• Employee development, recruitment and education• Development and implementation of cross-organizational concepts• Development of goals and strategies for the department• Develop and agree on qualitative goals for employees• Implementation of strategically determined concepts

Copenhagen, Denmark

The purpose and responsibility of the department of the Common Traffic Information Unit is to communicate the current operational situation of Banedanmark & ​​DSB to customers through frontline employees and various digital channels.Responsibilities:• Employee development, recruitment and education• Development and implementation of cross-organisational process concepts• Development of goals and strategies for the department• Develop and agree on qualitative goals for employees• Implementation of strategically determined concepts

The purpose and responsibility of the department is the management and distribution of the commercial traffic program in global sales channels, thus contributing to a positive customer experience. In addition, the department was also responsible for compliance within commercial and operational agreements in connection to the Flight Change Process.Responsibilities:• Employee development, recruitment and development of business goals and strategy• Ensure generational change and implementation of documentation settings • Ensure and streamline the department deliveries to internal / external stakeholders• Developement and implemention of a new organizational structure• Conversion to a new IT platform with achieved success criteria• Maintained a Leadership Index as a powerful and motivating leader• Fulfilled all agreed business goals as well as personal development goalsAlongside my position as Manager, I was appointed in 2008 by SAS's Executive Board as project manager for the collaboration with Save the Children organisation in connection to roll out the Corporate Social Responsibility Code in SAS. I participated in an expedition to Nepal as a representative and held subsequent lectures in SAS about the importance and the outcome of the cooperation.

The purpose of the department was to offer the right product - at the right price, to the right customer at the right time and at the right place.Responsibilities:• Ensure optimal revenue on the US and UK markets• Development and anchoring of the procurement strategy• Define and follow up on business goals for the markets• Monitoring trends and adjustment accordingly• Ensure the growth strategy for the markets• Sparring partner for the foreign regions

The purpose of the department was to train all SAS staff at all SAS destinations. Organizationally, the department was located within the Human Resource Development. Responsibilities:• Communication• Process change• Development of teaching concepts and material• Intercultural understanding• Stress management• Service courses• Various IT systems focusing on registration and follow-up

The purpose of the department is to ensure optimal passenger handling and traffic flow in connection departingand arriving flights at Copenhagen Airport. In addition, the department is responsible for handling passengers in regards to traffic irregularities. I represented Passenger Handling at the Station Coordination Center and was responsible for monitoring, coordinating and handling daily passenger traffic, deploying employee resources and performing agreed global processes. In the case of traffic irregularities, it was my responsibility to dispose of passengers to alternative routes.

Master In Experience Management & Leadership, Mol, Institut For Kommunikation Og Humanistisk Videnskab (Ikh), Akademisk Kandidatgrad

Activities and Societies: In 2011, appointed to Roskilde University's Experience Management Alumne Steering Group in regards.

Academy Profession Graduate, Management And Leadership Specialization, Project Management & Innovation And Organizational Theory, Further Education /Fe