Séverine Nouhaud Email & Phone Number

Luxembourg

Analyzing frequently the defined KPI’s, conducting the continuous performance evaluation in context with the market/competitor situation; identifying opportunities and detecting solutions for irregularities of given hotel and flight capacity according to the overall LuxairTours strategyDeveloping the demand forecast per customer segment for dedicated routes, as a base for maximizing package revenueInitiating, validating and adapting actions to maximize overall revenues of given… Show more Analyzing frequently the defined KPI’s, conducting the continuous performance evaluation in context with the market/competitor situation; identifying opportunities and detecting solutions for irregularities of given hotel and flight capacity according to the overall LuxairTours strategyDeveloping the demand forecast per customer segment for dedicated routes, as a base for maximizing package revenueInitiating, validating and adapting actions to maximize overall revenues of given hotel-/flight capacity, ; assureing a market and product conform pricing within the dedicated routes and a correct distribution over all channelsAssuring communication flow and close collaboration with Stakeholders, e.g. Business Unit, Flight planning, Marketing, Sales, PurchasingSupporting the Business Unit during the pre-seasonal planning- and pricing process, according to season observations incl. participation in projects Show less

Région De Paris, France

Managing a portfolio of 85 hotels in Spain, UK, Italy and Dubai (+ one group of 18 hotels Australia). Helping partners drive better RevPar performance and maintaining strong relationship.Contributing to the company strategy and growth by sharing feedbacks and new ideas of improvement.Delivering performance results and analysis to Partners on a monthly basis. Schedule quarterly review cycles to include details regarding online marketing strategy, competitor overview and rate… Show more Managing a portfolio of 85 hotels in Spain, UK, Italy and Dubai (+ one group of 18 hotels Australia). Helping partners drive better RevPar performance and maintaining strong relationship.Contributing to the company strategy and growth by sharing feedbacks and new ideas of improvement.Delivering performance results and analysis to Partners on a monthly basis. Schedule quarterly review cycles to include details regarding online marketing strategy, competitor overview and rate management.Reviewing industry insights specific to revenue management, conversion, digital marketing best practices and competition.Various Project Management to scale processes and increasing partner's satisfaction. Show less

Usa (Austin, Tx & Seattle, Wa)

Launched US expansion of PriceMatch. Recruiting, training and managing US Revenue Managers.Initiated, trained, maintained, and expanded my portfolio.Maintained strong interdepartmental, international morale and teamwork environment with sales, revenue management, and technology teams in the United States and Europe.Trained the teams in US and LATAM after the acquisition on the processes and products.

Région De Paris , France

Initiated, trained, maintained, and expanded portfolio of cloud based revenue management platform (SaaS) accounts.Consistently achieved or exceeded customer retention metrics and established and nurtured client relationships. In charge of the Spanish market (+ 75 clients converted, + 24,700€)Worked closely with hotel Owners, General Managers, and Directors of Revenue Management in revenue impact decision making to optimize RevPAR.

Creating an Excel tool for optimizing the Revenue of the spas.

Région De Paris , France

Revenue Management: Creation of dashboards for daily management, managing the OLTA’s overload and the global production.E-distribution: Ranking of the distributing sites in contract, contact with account managers of the main distributor (Expedia, Booking…)Quality: Management of customer’s comments, of the internal quality and Novotel scoring

Région De Angers , France

Internal, macro and micro analysis of the company.Proposed export recommendations in order to export successfully in Finland.

Région De Angers , France

- Prospected clients and monitored 45 flat reservations.- Arranged and conducted visits of 112 apartments for rent.- Organized the flat rentals of the Cambridge residence (52 / 56 rented )

Région De Angers , France

- Built a communication & advertising plan, - Proposed marketing recommendations in order to promote their annual Circus Festival Event.

Versailles, France

- Conducted the hotel review and audit for the new classification.- Conducted the diagnostic to obtain the “Tourism and Handicap” quality label.- Designed and published a new 15 pages welcome booklet and a new journalist folder.- Handled staff tasks (reception, food and beverage service and room cleaning).

Master Services Marketing & Revenue Management, Mention Tres Honorable

Activities and Societies: Présidente de l'association étudiante Cook ‘Tell: 27 membres et un budget de 3.000€ qui a pour but de promouvoir.

Master International Business, Mba Administracion De Empresas

TEC de Monterrey - EGADE Business School

French Diploma, Major In Economics

Activities and Societies: Active member of the CVL (council high-school’s life), management of the budget.