Maria V. Email & Phone Number

• Created workflows for the Community Health Worker program to improve access to care for over 200 children, managing referrals, organizing stakeholder meetings, and establishing partnerships with external organizations.• Utilized Epic and Excel for patient data management, ensuring data accuracy, monitoring cases, and generating monthly reports to boost program performance and compliance.• Trained Community Health Workers and created detailed training materials to streamline program policies and improve service coordination.

• Coordinated care for patients in the care management program, overseeing health records, billing, and insurance verification through eClinicalWorks.• Built partnerships with community organizations to address social determinants of health (SDOH), successfully linking 85% of patients to essential services.• Organized provider meetings and prepared thorough documentation, refining treatment protocols to reduce emergency room visits and improve service quality.

• Tracked attendance and engagement data for senior programs, applying data analysis to assess and improve program outcomes.• Analyzed data trends and recommended strategies for increasing program impact and participant satisfaction.• Assembled performance metrics and presented to stakeholders using Excel, offering actionable insights to enhance program effectiveness.• Prepared comprehensive reports on program outcomes, supporting operational tasks and performance evaluations.• Applied feedback from program activities to implement improvements in services and engagement strategies.• Established and maintained relationships with vendors to ensure timely delivery of supplies and resources, supporting overall program success.

• Managed care plans and collaborated with healthcare providers to address health barriers, advancing client support and care coordination.

• Recruited and supervised volunteers, supported staff, and managed tracking systems using Excel, enhancing program management and service quality.

Data Analytics

Bachelor Of Science - Bs, Biology, General