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Mark Wiseman is listed as Operations & Commercial Leader at KTSL, based in Corsham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Wiseman.
Mark Wiseman previously worked as Commercial Director at Ktsl and Group Commercial Director at Connectus Business Solutions Limited. Mark Wiseman holds Hnd, Business And Finance from University College Isle Of Man.
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I am a highly driven operations leader with wider commercial experience. I have a proven track record of award-winning delivery in a fast-paced growth environment together with a focus on strategic planning and execution. I enjoy bringing order and efficiency to situations with many moving parts I value people, teamwork and integrity and believe that to deliver a truly world class service one must focus on organisation culture and obsess about customer experience.Key Experiences• Experienced people leader who has led the large teams, outsource teams and teams offshore• Extensive transformation experience: Target Operating Model design & delivery, IT Automation & Integration and leveraging AI for business benefit• Created and ran the Customer Success programme at KTSL driving significant pipeline growth• Cloud technology business start-up, growth and exit
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Corsham, Wiltshire, Gb
Responsible for value creation including marketing strategy, legal and Customer Success- Created and implemented the KTSL Customer Success Programme- Manage contracts including partner agreements, customer contracts and quotes- Working closely with Sales, Finance and Operations to maximise book-to-bill
Doncaster , South Yorkshire , Gb
Responsible for establishing the corporate structure to support sales growth in new channels.- Owned public sector tenders including successfully joining G-Cloud 13- Created the ESG strategy for Connectus- Senior account management to deliver value to existing clients and identify sales opportunities- Identifying and establishing partnerships that add value and drive growth
A cloud start-up, providing cloud services, cyber security and digital transformation consultancy to SME businesses. Success came from - having a crystal clear vision that everyone in the team contributed to and believed in - a primary focus of always delivering a great customer experience - researching our market sector to understand their challenges and drivers and we marketing to them in innovative ways- creating a lean business underpinned by technology so we always delivered what we promised and were always easy to do business with
Manchester, Salford Quays, Gb
Responsible for definition and execution of delivery strategy, maximising book-to-bill revenue and delivering a great customer joining experience. End-to-end service delivery of all data, voice and ethernet products, including provisioning, project management, continuous improvement, engineering and supply chain management.
Manchester, Salford Quays, Gb
Responsible for creating and delivering a customer centric operating model that delivered transformational change in customer experience. Operational responsibility for Business Customers and Partners of TalkTalk. Including Customer Service, Technical Support, Credit & Risk and On-Boarding for direct and indirect sales channels.
Manchester, Salford Quays, Gb
End-to-end operational responsibility for all direct Business Customers of TalkTalk.
Manchester, Salford Quays, Gb
Overall service responsibility for TalkTalk's business customers including successful integration of numerous large scale acquisitions.
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Mark Wiseman works for KTSL.
Mark Wiseman is listed as Operations & Commercial Leader at KTSL.
Mark Wiseman is based in Corsham, England, United Kingdom while working with KTSL.
Mark Wiseman has worked for Ktsl, Connectus Business Solutions Limited, Youcloud Solutions Ltd, Talktalk Business, and Carphone Warehouse Business Solutions.
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Mark Wiseman holds Hnd, Business And Finance from University College Isle Of Man.
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