Elizabeth Meza Email and Phone Number

-Serve as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets.-Support the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing.-Leverage internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption.-Identify customer needs, pain points, and opportunities to proactively generate potential VetSuite opportunities and drive further growth and adoption within the sales segment.-Collaborate closely with Veterinary Account Executives to assess, communicate, and pursue VetSuite leads to maximize growth potential and customer value-Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.-Analyze internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts.-Maintain critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships.-Perform additional duties and tasks as necessary to support the team and company objectives.

• Manage and oversee sales operations, including designing plans to meet sales targets, developing and cultivating relationships with clients/partners and evaluating costs. Brought on a multinational conglomerate corporation deal that elevated our status with our partners - Cisco, RedHat, etc. Increased of revenue by 15%.• Develop comprehensive project plans and track project performance. Responsible for collaborating with multiple departments and ensuring they sync properly with others to complete a project on time by staying within budget, keeping track of tasks and adhering to the timeline. Quick turn around on Root Cause Analysis’ when needed, resulting in a retention rate of 90%• Develop and execute the strategic vision for IT professional services, aligning it with the company's goals and objectives. Identify key relationships to drive volume and build a strong pipeline.• Analyze ever-changing market trends and customer feedback to identify new opportunities for revenue growth. Manage resource allocation, capacity planning, and workload distribution to optimize project delivery and meet client demands that are within budget.• Created initiatives in client retention (customer success) via improvement plans and efficient reporting and flow of information by meeting with partners after project completion for feedback.

• Develop programs, initiatives, and policies designed to increase membership sales working alongside various departments, businesses and organizations, surpassed monthly goals resulting in a 13% membership increase.• Led membership team and increased member retention from 12% to 33%• Generate strategies to improve employee engagement, such as creating an employee recognition program and other activities aimed at creating a positive workplace environment. Create and implement membership sales and retention tracking process and oversee the departments fundraising efforts.• Managed and maintained the budget for the membership department. Coordinated trainings and onboarding for staff of twelve

Manage vendor relationships and process payments; Planned and executed all office events • Handle office space planning/renovations with Workplace Services• Successfully executed the merging of departments to create a new org within the company• Cultivate relationships with various departments such as IT, security, and HR to effectively influence change• Implement new initiatives such as employee appreciation to maximize business efficiency and employee productivity, and reduce costs

• Optimized tracking of finances & employee information as well as organized multiple events both internal and external as well as spearheading a non-profit fundraising event in which we exceeded our goal by 12%• Worked with multiple departments and senior management to design new processes for overall office improvement, which resulted in 8% savings in budget.• Trained in crisis management to help support office security. Organized events and travel for the office

• Developed community initiatives designed to cultivated connections between tenants and vendors. Bridged communication gaps by successfully creating a Vendor Headquarters within the property within budget. • Ensured events were successful by working with multiple departments cohesively • Ownership of the growth and enhancement of the guest recovery process. Positive feedback increased by 50%

• Drafted over $325,000 in membership dues; $6,500 in aquatics; $8,100 in gymnastics every month. Took in pledges for fundraising of up to $500,00.00• Registered members for programs and provided informational tours of the facility with an 86% tour-to-sale rate.

• Coordinated promotional onsite events; created promotional blurbs for the radio stations’ websites and produced shows; event planning