Ihab Ismail Email & Phone Number

Waltham, Massachusetts, United States

Gray, Maine, United States

• Dedicated purchasing agent in a fast-paced CM responsible for processing RFQ, creating, negotiating, implementing & managing all purchasing agreements for high profile customers with multi-million dollar projects in the Medical, Defense & industrial fields, • Performing assigned tasks directed at achieving total cost reductions in material and contracted services costs in support of the manufacturing process While maintaining Quality.• Developed a close relationship with Vendors… Show more • Dedicated purchasing agent in a fast-paced CM responsible for processing RFQ, creating, negotiating, implementing & managing all purchasing agreements for high profile customers with multi-million dollar projects in the Medical, Defense & industrial fields, • Performing assigned tasks directed at achieving total cost reductions in material and contracted services costs in support of the manufacturing process While maintaining Quality.• Developed a close relationship with Vendors, Measured and tracked vendors’ performance to develop and implement actions to achieve operational goals: 0 PPM incoming quality, 100% supplier delivery performance.• Assisted with the creation & implementation of a new automated ERP system to support the new challenges faced in the supply chain.• coordinate with Project Management, Engineering, Manufacturing, and Quality Control to plan the purchase of materials & coordinate production with planning Show less

• domestic and international ticketing functions• Boarding pass issuance, seat assignments, upgrades, day of and future date ticketing• Managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries• Providing operational support which include meeting customers and assisting with connecting flights and boarding• Promoting Admirals Club memberships and renewals• Thorough knowledge of all club and lounge membership and access… Show more • domestic and international ticketing functions• Boarding pass issuance, seat assignments, upgrades, day of and future date ticketing• Managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries• Providing operational support which include meeting customers and assisting with connecting flights and boarding• Promoting Admirals Club memberships and renewals• Thorough knowledge of all club and lounge membership and access policies• Proactively mitigating customer service failures and deficiencies• Assisting guests in all areas of Premium Customer Services• Engage with guests in a caring and personalized manner• Utilize opportunities to sell and market all products, services and membership types• Remain current on policies and procedures, products, services, features, and marketing promotions• maintain a clean and professional work environment and strive to achieve and support department goals and objectives Show less

Saco, Maine

Saco, Maine