As the Creative Director at Owl Hoot Games, I am responsible for pioneering AI-driven customer service solutions and steering projects from inception to completion. My role encompasses the intersection of creative direction and technological innovation, with a focus on enriching the gaming experience through console and arcade game development.In parallel, my responsibilities at VENU+ as Site Operations Manager involve overseeing key operational aspects of our Arlington location, ensuring excellence in guest service and maintenance of gaming/rental equipment. These dual roles demonstrate a commitment to operational excellence, a passion for immersive entertainment, and a dedication to fostering engaging environments for gamers and visitors alike.
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DesignerHonor Games®Euless, Tx, Us -
Creative Director & ProgrammerOwl Hoot Games May 2024 - PresentTexas, United States-Develop console and Arcade games-Develop and create AI solutions for customer service-Manage projects until completion
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Site Operations ManagerVenu+ Apr 2023 - PresentArlington, Texas, United StatesManages the operational branches within our location in Arlington, Texas regarding arcade cabinets, claw machines, ECV rentals and lockers as well as maintain them. -
Content Creator/Social Media Manager/WebmasterTu Zona Gamer Jan 2016 - PresentWrite journalism news and reviews of games in the videogame industry as well as stream content and manage their social webpage and manage their website back-end and front-end with Wordpress. I am one of the proof readers for our other journalists writers on the site.
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Park ManagerCtm Group, Inc. Apr 2023 - Jun 2023United States -
Game Technician ManagerCtm Group, Inc. Feb 2022 - Apr 2023Orlando, Florida, United States
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Assistant ManagerCtm Group, Inc. Nov 2021 - Apr 2023Orlando, Florida, United StatesAssist management with daily tasks as well as supervise attendants, oversee operation for the day, service penny presses on property (refills, fixes), pointman for technical issues at the arcades on property.
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Assistant TechnicianCtm Group Inc Aug 2021 - Nov 2021
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Arcade AttendantCtm Group Inc Apr 2021 - Aug 2021United StatesCustomer Service and Attend to the arcades at Universal Studios Orlando
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Attractions AttendantUniversal Orlando Resort Aug 2015 - Aug 2021Orlando, Florida AreaHalloween Horror Nights (Asylum in Wonderland 2015, The Exorcist 2016)-Ensured and enforced guest safety in the haunted house-Provided excellent guest service-Recycle plastics accordingly every event night-Queue building-Maintain a high standard of cleanlinessThe Wizarding World of Harry Potter (Hippogriff/Ollivander's)-Ensure and enforce guest safety in rides-Theme-Set the stage for them-Guest Service Representative (Sept 2017- July 2018)-Safety Representative (July 2018 - current) -
SorterAmazon Nov 2020 - Apr 2021United States -
Attractions HostWalt Disney World Apr 2019 - Nov 2020Orlando, Florida Area -
Game AdvisorGamestop Oct 2018 - Sep 2019Orlando, Florida -
Qa TesterDegica Co, Ltd. Sep 2015 - Dec 2016-Test game projects provided by company-Create reports on bug replicationProjects I assisted on:OneShot: Dec 8, 2016 Code of Princess: Apr 14, 2016 Deathsmiles Mar 10, 2016Echoes of Aetheria: Jan 15, 2016 Pale Echoes: Dec 15, 2015Celestial Tear: Demon’s Revenge: Released Nov 19, 2015 -
Attractions Cast MemberWalt Disney World Feb 2015 - Aug 2015Orlando, Florida Area-Information for the guest-Manage Guest Traffic in building-Help load the Show/Drawing Class-Perform the Drawn To Animation show-Count the guests entering our attraction, show and drawing class-Assist the artist in the academy-Assist with stroller parking-Assist in the Fantasmic show (aisles, stroller parking, guest traffic, after-show cleanup)
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Qa InternSpace Rhino Games Oct 2014 - Feb 2015San Juan, Puerto Rico-Test builds and take notes for the design & programming team of any errors/bugs found.
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Collaborator WriterYo Soy Un Gamer Apr 2013 - Feb 2015Puerto RicoWrite videogame news for latin and spanish readers to read.
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CustodianWalt Disney World Feb 2011 - Aug 2011-Maintain cleanliness of the park's streets, bathrooms and stores.-Help guests with questions and direct them in the right direction.-Maintain a safe and healthy environment for the guest's best experience.
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Data Entry & Computer TechGalaxy Repairs Jan 2009 - Feb 2011Bayamon, Puerto Rico-Enter data of clients, manage their previous services information and data for future purposes (like same issues happening again).-Repair computer desktops and laptops.-Write documents to record services.-Create tables in Excel to create plans, schedules, keep track of new computer pieces coming through shipment, etc.
Michael Figueroa Acosta Skills
Michael Figueroa Acosta Education Details
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Game And Interactive Media Design -
Hospitality & Tourism Management -
A 3.65 -
Universidad Interamericana BayamonComputer Science/Engineering -
Paleontology: Theropod Dinosaurs & Origin Of Birds
Frequently Asked Questions about Michael Figueroa Acosta
What company does Michael Figueroa Acosta work for?
Michael Figueroa Acosta works for Honor Games®
What is Michael Figueroa Acosta's role at the current company?
Michael Figueroa Acosta's current role is Designer.
What schools did Michael Figueroa Acosta attend?
Michael Figueroa Acosta attended Full Sail University, Florida Atlantic University - College Of Business, Nova College De Puerto Rico, Coursera, Universidad Interamericana Bayamon, University Of Alberta.
What are some of Michael Figueroa Acosta's interests?
Michael Figueroa Acosta has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Michael Figueroa Acosta known for?
Michael Figueroa Acosta has skills like Game Design, Graphic Design, Maya, Character Animation, Photoshop, Creative Direction, Drawing, Zbrush, Unity, Unity3d, Microsoft Office, Video Games.
Not the Michael Figueroa Acosta you were looking for?
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Michael Figueroa Acosta
Dallas-Fort Worth Metroplex
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