● Often perform the role of the medic which includes training of soldiers in the basic combat medical procedures● Attempt to speak as much of the designated language (French/Dari) as possible and use little to no English● Setup and take down of the work area● Assist in other areas when needed

• Answer non-emergency and 9-1-1 phone calls• Dispatch officers or fire department as needed in response to calls received by phone or radio• Provide officers with requested information such as vehicle registration information, driver’s license information, past encounters with individuals, warrants, stolen vehicles, VINs, etc• Contact other agencies for mutual aid, warrant information, pass on information that is in their jurisdiction, etc• Type up complaints for officer’s and fill out Personal Recognizance Bonds, Commitments, etc• Put together tickets, accidents, summons, warrants and other paperwork needing to go down to court• Input warrants, temporary protection orders, stolen vehicles, stolen items, and anything else needed into the Law Enforcement Automated Data System (LEADS)• Disseminate information to officers that has been received from other agencies regarding individuals or vehicle being looked for or police safety warnings

• Provide helpdesk service to customers via telephone, e-mail, and the FreshDesk ticketing system• Handle customer refunds and cancellations• Manage all aspects of product orders from processing, packing, and shipping• Test product and inspect for cosmetic imperfections• Suggest and implement new ideas to promote business growth• Basic Quickbooks to include: creating vendors, creating bills, and printing checks• Purchase office supplies

• Provide helpdesk service to customers via telephone, e-mail, chat, etc.• Manage all aspects of product orders from processing, packing, and shipping• Suggest and implement new ideas to promote business growth

• Took a poorly managed system of reporting billable time and created a process and policy that ensured all time was in by Monday morning every week. Disciplined 20+ field technicians and engineers to report their work on time and properly• Uncovered many client projects work $200k annually that were incomplete. Developed processes and tracking to capture loss. Supervised field to ensure work on projects was being completed• Researched multiple tradeshows in the area covering the industry each client worked in. Conducted meetings to discuss and choose which tradeshows to attend. Registered for shows, order all supplies needed, reserved hotels, and trained the sales team on the tradeshow process. Tradeshows resulted in $1.8m in potential E-Rate revenue and managed services contracts• Assisted in creating new websites for clients. Wrote new copy to ensure no duplication of previous material and directed photo shoots for images needed on the site. Familiar with Magento, WordPress, Moodle, Dokeos, CCH, and HTML• Enhanced client websites for Search Engine Optimization (SEO). Created and managed online ad campaigns (SEM) ensuring the client was receiving qualified clicks and not surpassing desired budget. Created targeted campaigns and monitored product supply to ensure ads were turned off as product ran out. Monitored activity and ran reports using Google Analytics for clients to compare current activity to past activity and provide feedback on where there may need to be improvement on either the website or with the ad campaigns• Improved and managed recruiting for a client by reengineering the interview process for efficiency. Increased from 1.5 interviews a day to 10.5 interviews a day• Ran meetings, created detailed reports, prepared presentations, created proposals• Manage multiple interns, assigned tasks, reviewed work, and trained

• Senior Intelligence Analyst in charge of all analysts in the intelligence section for the battalion• Created daily brief to the Battalion Commander for the Intelligence Officer and a daily Intelligence Summary (INTSUM) sent out to all company commanders• Gathered, analyzed, prioritized, and summarized all-source intelligence products to support the Battle Captain, and on occasion the Lieutenant Colonel • Acquired Unmanned Aerial Vehicle (UAV) support by submitting detailed Intelligence Information Reports (IIR) showing past activity along routes our convoys frequent• Received incoming reports and messages, determined significance and reliability, and integrated with current intelligence holdings and maintained the current situation map used to brief convoy commanders

• Deployed for Operation Jumpstart working with Customs and Border Patrol• Assembled and proofread intelligence reports and assist in consolidating them into reports for the Border Patrol Intelligence Brief• Created Maps using ArcGIS using overlays, hot spots, and recent activity from incoming information for weekly reports and per any specialized request• Created maps suggesting potential check points inside and beyond the existing border check points for U.S. Senators• Established and maintained systematic, cross-referenced intelligence records and files • Received incoming reports and messages, determined significance and reliability, and integrated with current intelligence holdings

• Gathered, analyzed, prioritized, and summarized all-source intelligence products to support the Battle Major, and on occasion the Brigadier General• Established and maintained systematic, cross-referenced intelligence records and files for current and past operations• Received incoming reports and messages, determined significance and reliability, and integrated with current intelligence holdings and maintained the current situation map used to brief convoy commanders• Analyzed and evaluated incoming intelligence to determine changes in enemy capabilities, vulnerabilities, and probable courses of action• Conducted primary research to track down high-value targets. Utilized unclassified internet websites and classified military networks to acquire data resulting in the capture of a target• Obtained a Top Secret/SCI Security Clearance