Responsible for spare parts business of major market leading brands like JCB, Grove, TCM, Thermo King, Eicher, Daewoo, MASSEY FERGUSON, CHALWYN etc. (All brands which have dealership with us under HE division)

Jaidah Heavy Equipment Division Spare Parts

Handling all indoor & outdoor (field) marketing activities Dealers(Retail) & commercial customers covering all brands handling by Aamal Trading i.e, Bridgestone Tyres & Total Lubricants in Qatar market.

Manage all spare parts and services sales of Hyundai CE, Heli, Tadano, Dulevo, Wacker Neuson etc.

Manage all spare parts and services sales of Volvo Penta, Volvo CE & Volvo Trucks & Bus

•Coordination and Support to Sales and Service Departments for their inquiries regarding Parts Sales, Service & Warranty for all brands(i.e, GE Jenbacher, Cummins, Catterpillar, Perkins, JohnDeer). •Track & resolve all issues pertaining to Parts Inventory control and warehouse management. Issues like customer order reservations, delivery orders, Inventory transfers to other branches, loan to customers, internal departmental issuances, parts invoices & stock adjustments (In/Out & Old/New).•Handle all (i.e., short/damage/wrong, etc.) shipment claims in coordination with principals (i.e., GE Jenbacher, Cummins, Caterpillar, Perkins, John Deer) against our ordered inventory of the spare parts.

•Implementation & control of documents of ISO 9001:2008 and Distributor EXCEL (Cummins Audit Program). •To correspond with the M/s. Cummins Inc. (Principals) in USA and United Kingdom with reference to Parts and Warranty.•Coordination with the Sales Department and the Service Department to negotiate, formulate and finalize the Parts requirements and for the closure of Warranty issues in Pakistan and Afghanistan.•Ordering and Import of Cummins Inc. Products (i.e., Engines, Alternators, Power Control Panels, Spare Parts, Filters, Lubricants, etc.) and their Inventory Control.•Manage all warranty claims and obligations of Cummins Inc. Products as per guidelines given in Cummins Inc. Warranty Policy and agreement.•Coordination with the Principals regarding issues via Cummins Inc. online Issue Tracking System (ITS), an international online program for worldwide distributors to discuss there problems &issues regarding Cummins Inc. engines and Spares with allied products.