Matthew Farrar's Location
London, England, United Kingdom, United Kingdom
Matthew Farrar's Contact Details
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About Matthew Farrar
Matthew Farrar is an ethical product design leader and entrepreneur with over 25 years of experience in the digital industry. He has held senior product roles in several leading companies and founded a number of successful brands.Matthew is currently focused on improving social housing through technology at BD Grouo and carbon reduction planning at Notch.Matthew earned a degree in Product (Engineering and Design) from 1991 to 1995. He started his career in the mid-1990s as founder of Live Information Systems, before moving to Lightmaker, where he served as UK Managing Director. In 2008, he co-founded Great Fridays with Rob Noble, and Peter Gabriel. GF were a strategic product and service consultancy that worked with a range of leading global brands, including Mastercard, Pearson, Adobe, PayPal, Gucci and O2. Under his leadership, the company grew into a successful business with a global presence of 90+ people, and a reputation for innovative, strategic design. In 2014, Matthew sold Great Fridays to EPAM Systems, a leading product development and digital platform engineering company, and joined the UK Management team until 2017.In 2018 fulfilled one of his ambitions by travelling the world with his young family.Following his departure from EPAM, Matthew served as a non-executive director for several companies, helping them to drive growth and success through strategic design. Matthew also co-founded Design Authority, a not-for-profit organization that was founded to elevate Design as an executive board function..Matthew has extensive experience working in both the US and UK. He has spoken at numerous conferences and events, sharing his insights on product, service , innovation, and entrepreneurship.At LovedBy, a healthcare company that provides digital solutions for improving patient outcomes and experiences, Matthew lead a team of software engineers, data scientists, designers, behavioral scientists, and clinical experts. As CEO, he focused on creating innovative and engaging products that improve people's lives and transform the healthcare industry, with a particular focus on adolescent.Matthew now applies his knowledge as a fractional product leader, by working with startups and scale ups in the UK and US. Working in leadership teams as CPO to establish a clearly articulated vision, proposition, operating model, business case , technology and brand roadmap. Matthew continues to work with ethical brands and leads teams at BD Group a social housing FM business and Notch a Carbon Accounting platform.
Matthew Farrar's Current Company Details
Matthew Farrar Work Experience Details
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Chief Information OfficerLumensol LtdLondon, Gb
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Founding PartnerFour DeepLondon, Gb -
Head Of StrategyNotch Feb 2024 - PresentFraction Leadership role -Carbon accounting and reduction planning platform -
Cpo - Customer, Technology, And Change Programme HeadBd Group Jan 2024 - PresentLondon , GbFractional Leadership Role. Social Housing.Responsible for the consolidation of our technical stack, driving change through tenant led, future state thinking, innovation, and strong collaborative partnerships. Ongoing proposition development, organisational design and scale.I am working three days per week as part of the Executive team. An exciting time to join BD group as we seek to build strong service and technology foundations with our partner London Borough of Barking and Dagenham. Adopting new technology including conversational AI and robotics that will support our tenants and workforce of over 700 people.Our long term vision is to become a national leader in the delivery of facilities to social housing groups, academia and corporates. -
Career BreakNone Aug 2023 - Apr 2024 -
FounderLovedby Jan 2019 - Aug 2023Manchester, England, GbAt LovedBy we co-created with young people, harnessed data, and built pioneering technology, to improve health outcomes and happiness of the next generation.In particular, our focus was on adolescents with challenging chronic conditions like T1 Diabetes. We had a vision to impact on the daily 3000 adolescent deaths caused by mainly treatable causes.After we founded LovedBy in 2018: £1m of the profits were re-invested in our Nudg platform, and R&D focus on adolescents with Type 1 Diabetes, Chronic Asthma and Mental Health.Achievements included:* Patient and clinician lead qualitative and quantitative research phase.* Deep competitive analysis process.* Hypothesis creation, prototyping and patient validation.* Fund raising Founder, Angel, Pre-Seed and Seed rounds. (to date).* UK Clinical trials, ethics protocols and partner alignment (Dexcom) .* Ongoing peer reviewed clinical publications and outcome validation.* Recruited world class advisory team.* Recruited multidisciplinary product development teams.* Developed validated go-to market strategy (US-California and EU).* Manage product development roadmap and sprint based product lifecycle.* Business and client development (Providers, Payers and Pharma).* US reimbursement and health economics strategy.* Financial modelling and product pricing/validation.* Commercial MSA definition and negotiation.* Set up US entity and US recruitment.* Ongoing partnership strategy and onboarding. -
Co-FounderLovedby Design Jan 2019 - Dec 2022In January 2019 LovedBy acquired www.common-good.design. The team at Lovedby Design had an amazing multidisciplinary cohort of Behavioural Psychologists, Business, Service and Experience Designers. When LovedBy first acquired the Common Good team they were instrumental in early validation and rigorous hypothesis testing of our Behaviour Change proposition for kids and adolescents with T1 Diabetes (www.nudg.com), while continuing to work on large corporate clients including Lloyds Banking Group, Cambridge Assessment, AXA Health, Avicenna and Wellcome Trust.As a practitioner at LovedBy Design, I also won and delivered a number of key accounts. Highlights include:AXA HealthThis was a unique programme of work for Axa as the team was given the freedom to develop innovation, and a new health insurance proposition outside of the AXA BAU At the beginning of the programme I designed and orchestrated a two-week bootcamp with the Leadership and programme teams, ensuring that they were well prepared for a multidisciplinary, agile, human centred process. I continued to lead the programme for 18 months. AXA launched the new MVP after just 6 months, followed by a Mental Health proposition to corporate clients in June 2021, just 14 months after we started the program. Delivered:• Programme design and orchestration• Leadership and ExCom communication and progress reporting• Ongoing budget management• Procurement of technical partner• Procurement of additional contractors• Management of customer centric insight and design sprints (Double Diamond)• Emotional mapping and segmentation• Competitive, and analogous insight and strategy• Coordination of behavioural health strategy• Program governance and sprint planning• Technical specification and resource planning• Target operating model and business case• Product launch
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Head Of Design (Interim)Cambridge University Press & Assessment Sep 2019 - Apr 2020Cambridge, England, GbReporting Directly into the CIO and collaborating with the Customer and Technology team, I was asked to step up my involvement as Head of Design (interim role) to align internal product teams, and to design a learner centred product organisation. In this role I:* Was part of Leadership team within the Customer and Technology strategic unit.* Worked with the program management team to deliver a clearly articulated product prioritisation framework.* Introduced a new product strategy and validation framework (Design, Data, engineering and Leadership).* Designed product organisation, and defined key roles.* Worked with HR to find ideal candidates for the Head of Design role and benchmarked salary and incentives.* Ran Executive 'Design Strategy' bootcamps for leadership to establish clear understanding and alignment* Built project management meeting cadence and 'show and tell' culture. Working out in the open.* Interviewed and hired senior roles.* Collaboration and alignment with other disconnected parts of the organisation.* Hired best in class design teams for multiple projects* Hand over to new Head of Design -
Non Executive DirectorOdin Jul 2018 - Nov 2019London, GbNon Executive - Advisor to the board of Directors.During my 1.5 years I worked closely with the CEO and other key shareholders to spin out a new product business.This spin out company Zephr has subsequently been acquired: https://www.zephr.com/newsroom/zuora-completes-acquisition-of-subscription-experience-leader-zephr This was a complex time where I was able to bring along my M&A experience and also by ability to provide a perspective for broader shareholder alignment.I also recruited a new Operations Director to bring stability to the internal processes, and hired an interim Sales and Marketing Director to define a scalable sales process. -
Strategic AdvisorBrandwalk Sep 2018 - Oct 2019Stratford Upon Avon, Warwickshire, GbBRANDWALK offering strategic advice to the board of directors. -
DadTaking Time Out Jan 2018 - Dec 2018Friends, colleagues and clients,I have been working flat out since I started my first business adventure in 1995 straight out of University. Most people take a year out travelling before they start their careers, unfortunately I missed this early opportunity and threw my heart and soul into my first business adventure instead.It has been one hell of a journey! Starting, planning and growing, three successful Design/Digital Agencies across geographical boundaries and cultures. Working with some awesome and exceptionally talented people. After Great Fridays was acquired in 2014 I put my hard work ethic and focus into a new corporate adventure with Epam Systems. One of the fastest growing technology companies in the world, which i thoroughly enjoyed. I think I earned my three year corporate stripes, and have a picked up a bundle of knowledge from my time there. I would like to thank Arkadiy Dobkin and the Management team at Epam for backing our agency and supporting me throughout. All good things come to an end, and I have decided to take some time out.....I am driven by having plenty of fire in my belly, passion, enthusiasm, optimism and energy. So I have decided to take some valuable time out to recharge all of the above, after a long journey which has been exciting, stressful and all consuming. After years and years of travel and sleeping in Hotel beds, I have decided to take six valuable months off to spend quality time with my wife and our four beautiful children (before they are all grown up), before I dive into my next exciting project. We will be traveling the world starting in Singapore on Chinese New Year (Feb 16th). We can't wait!I am looking forward to roaring back at the end of Summer 2018 with the next Farrar adventure. 'Live in the moment', and have a great start to 2018. Oh, and read: 'Solve for Happy' by Mo Gadet. Matt
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Head Of Design (Interim)Schroders Jun 2017 - Dec 2017London, Greater London, GbThis was an interim Head of Design position and part of the Epam digital transformation program. Reporting into the Global Head of Digital & Distribution, and working closely with the Global Head of Digital Software and the Global Head of Digital Technology. This was a 6 months role until Schroders recruited a full time Head of Design and Client Experience. During this time I:* Managed existing Design team across multiple strategic digital projects.* Orchestrated customer led product prioritisation strategy. * Engaged with technology, data and marketing teams to ensure alignment and executive buy-in.* Steered recruitment process for Head of Design/Head of Client Experience.* Visualised process and presented at key executive meetings.* Delivered product organisation recommendations and in particular key design roles (strategic and operational).* Set up for success - insured all new digital initiatives started with aligned teams and deep understanding of design process.* Project scoping and process definition.* Validated business case by collaborating with operations, data and technology.* Aligned with Epam's near shore software engineering and data science capabilities, by providing clear delivery scopes.* Provided leadership and team support on one-to-one basis. -
Vice President Of DesignEpam Systems Oct 2014 - Dec 2017Newtown, Pa, UsStrategic client leadership across:Product Design and Product StrategyBusiness Design, Vision & Mission Stakeholder AlignmentService Design and Services ArchitecturesTechnology Alignment, Validation and PlanningSpecific Financial Services experience in my three years across:• Thought leadership and vision for the future of investment banking and wealth management.• Leading EPAM's end-to-end Wealth and Asset/Investment Banking proposition and governance.• Evangelising EPAM's human centered investment and wealth strategy.• Senior contributor to the EMEA consultancy team• Leading Human Lead Strategy and 2018/19 planning at Schroders Building teams: • Growing interdisciplinary design, business and innovation team at EPAM Systems. • EMEA talent acquisition: business design, service design, industrial design, and UX. Locations: - London - Zurich - Manchester - Stockholm• Plan and maintain team structure, and strategic synergy with US teams.Influential revenue opportunities and business development• Pitching and Client RFP's • Bridge the gap between business design and technology.Other:• External thought leadership, public speaking, and interaction with industry analysts. Public Speaking examples: - Finextra - Wealth Management - https://www.finextra.com/video/video.aspx?videoid=908 - Finextra - Future Banking, branch of the future - - InfoShare - Keynote, Harmonising Design and Engineering. - GeeCon - Keynote, Harmonising Design and Engineering. - Aspire Conference Krakov - Design opportunity in Poland• Internet of Things labs, Design Thinking, and Garage team. -
Co-FounderDesign Authority Apr 2013 - Apr 2015A not for profit organisation with a mission: The world is changing, and smart consumers now recognise service excellence more than ever before. If your brand lets them down they’re likely to seek out alternatives that deliver what they really want – and your competitor could be the one doing things better. Worse still, the dynamism of the digital world means they can jump ship quicker than ever before. It sounds like a dangerous world full of brand uncertainty and many challenges because it is.Your customers don’t just wish for a perfect service any more – they expect it. Deliver the experience they expect with pinpoint accuracy and they’ll become the best marketers your brand has ever had.The digital world is about accountability and promise, not passion and emotion – especially in these times of austerity, which simply amplifies customer expectation as value plays an ever-greater role.The world is now full of entrepreneurs and pioneers who not only understand the power of service but also know how to deliver this perfect ideal to their customers. The navigators of this brave new world don’t hold on to legacy thinking, they focus on one thing – customer expectation.The question then is how Design fits into this dynamic new world. Its role is both broad and deep across the service offering. It can be used to articulate and facilitate opportunities and challenges to leadership teams while simultaneously providing product teams with the tools they need to quickly and dynamically realise ideas through Design prototypes.Within organisations Design has now become so pivotal to this service thinking that at long last it’s being commonly represented at board level. We have shown that Design has a significant effect on the bottom line and now we have one mission: ‘Promoting smart and measurable Design around the world’. -
Co-Founder And Emea CeoGreat Fridays Dec 2008 - Nov 2014Great Fridays was a Global Product & Service Design Agency, with clients in Europe and North America. We grew our global team to about eighty people, with offices in London, San Francisco, New York and Manchester. I Co-Founded the Business, and assumed CEO responsibilities for the European growth and strategy. Clients:* Pearson - US Digital Transformationhttps://www.behance.net/gallery/7934669/Pearson-Online-Samplinghttps://www.behance.net/gallery/14143653/Pearson-Texas* Thompson Reuters - Multiple mobile applications for Executives, employees and consumer tech. Notably the 'best of the best' ReDot award in 2013 for our work on the 2012 Olymic iPad app.https://www.red-dot.org/de/project/thomson-reuters-olympics-ios-app-21394-21394* MasterCard - Multiple diverse projects across card digitisation strategy and contactless deliveryhttps://www.behance.net/gallery/14145755/MasterCard-MasterPass-Service-Design* Paypal - Global Design and Digital product customer experience alignmenthttps://www.behance.net/gallery/14145789/PayPal-Pattern-Library* Vodafone - numerous mobile product launches and global design frameworkhttps://www.behance.net/gallery/14148395/Vodafone-Core-Elements* Adobe - multiple product design projects and user validation.https://www.behance.net/gallery/4773659/Adobe-Collage* Gucci - Launched Gucci Fashion App (iPad) in 2011) with team in Milan and Romehttps://wwd.com/fashion-news/designer-luxury/gallery/gucci-launches-fashion-app-for-ipad-iphone/gucci-style-gucci-ipad-5023084-landscape/Also: Volkswagen, Experian, Capita, O2 and JK Rowling, Patients Know Best and McLaren Applied Technology.We built Great Fridays to almost 100 people across two continents and worked on some recognised technology breakthroughs including the Apple Pay infrastructure, as part of the MasterCard team.We eventually sold the agency to scale our capabilities in 2014.
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DirectorDekode® Jan 2013 - Jan 2014Following the successful acquisition of Dekode by Great Fridays Ltd, Matt spent most of 2013 integrating the Industrial Design practice into the GF proposition. dekode is a multi award-winning product design consultancy. We play a central and ongoing role in the design strategy and brand expression of some of the world’s leading companies. We communicate creativity and innovation using powerful conceptual and engineering 3D CAD software, and successfully combine the creative and technical to form integrated solutions that resonate with the user.
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Director Of Technology And UxMeri Media Jun 2010 - Mar 2012London, GbI worked closely with the MERI team on transformational client projects for the luxury/fashion brand sector. Projects which include Gucci Style, POST, Stella McCartney, and many more. We transformed the way that the Gucci Group create digital content, by changing the culture of the organisation with a strategic presentation to the Creative and Communications Directors. This strategy was then cascaded through the organisation, and has vastly improved Gucci's customer engagement across new and disruptive digital channels in North America, Europe and Asia Pacific. -
Managing DirectorLightmaker Manchester Jan 2005 - Dec 2008Vancouver, Bc, CaI was responsible for the incorporation and development of Lightmaker Manchester from January 2005-December 2008. Clients included:MTV Music Awards - Delivery of web portal and voting platformLewis Hamilton - Digital strategy and deliveryEmortal - Startup digital strategy and designPeter Gabriel - Gabble (early text to image platform)Pepsi - EU immersive experience strategy, product launch and support -
Managing DirectorLive Information Systems Feb 1997 - Apr 2004At the Age of 23, I was the founder and eventual Managing Director of Live Information Systems an Internet applications solutions provider. The clients included Yamaha Motors Europe, Taylor Woodrow, Associated British Foods, and The Office of the Deputy Prime Minister.We developed one of the worlds first Content Management Systems (NIMOI), which we sold and scaled to some of Europes biggest product organisations. For instance Yamaha and NEC Europe.I grew the company to 20+ people. Highlights include:* Proposition and product development* Raised £500k Angel funding for CMS platform Development* Worked with financial advisory partners for IPO preparation (Dot com crash killed this strategy)* Product launch (InterNet World 2001)* Developed Go-to-market strategy and alliance partnerships* Hired UK multidisciplinary team: Design, Software Engineering, Marketing and product management.* Hired Advisory board and global salesExited the business in 2003 as part of a Management By Out process.
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Freelance DesignerLive Info Jul 1995 - Feb 1997I freelanced for 18 months after leaving Staffordshire University working on contracts for Waterford Wedgwood and the DTI
Matthew Farrar Skills
Digital Strategy
User Experience
User Interface Design
Experience Design
Creative Direction
Strategy
User Centered Design
Design Strategy
User Interface
Mobile Devices
Service Design
User Experience Design
Interaction Design
Product Design
Design Thinking
Brand Architecture
Future Trends
Mobile Applications
Product Development
Brand Development
Software Design
Business Intelligence
Business Design
Business Process Design
Wealth Management
Future Banking
Entrepreneurship
Leadership
Founder
Mentoring
Matthew Farrar Education Details
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University Of StaffordshireIndustrial Design/Cad -
Stoke On Trent Sixth Form CollegeDesign Technology
Frequently Asked Questions about Matthew Farrar
What company does Matthew Farrar work for?
Matthew Farrar works for Lumensol Ltd
What is Matthew Farrar's role at the current company?
Matthew Farrar's current role is Chief Information Officer.
What is Matthew Farrar's email address?
Matthew Farrar's email address is ma****@****pam.com
What is Matthew Farrar's direct phone number?
Matthew Farrar's direct phone number is (267) 759*****
What schools did Matthew Farrar attend?
Matthew Farrar attended University Of Staffordshire, Stoke On Trent Sixth Form College.
What are some of Matthew Farrar's interests?
Matthew Farrar has interest in Science And Technology, Children, Arts And Culture, Health.
What skills is Matthew Farrar known for?
Matthew Farrar has skills like Digital Strategy, User Experience, User Interface Design, Experience Design, Creative Direction, Strategy, User Centered Design, Design Strategy, User Interface, Mobile Devices, Service Design, User Experience Design.
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