Business and Solutions

AREAS OF EXPERTISE:==================* Good managerial skills and ability to work under pressure and meet deadlines,* Experience of both Pre-Sales and Deployment* Extensive experience on IBM Server & Storage Sales and Pre-Sales.* Expert on Microsoft Licensing Policies.* Hands on experience of deploying IBM servers, storage and BladeCenter Solutions.CURRENT JOB DESCRIPTION:=======================* Provide technical Pre-Sales assistance to the Sales Team.* Understanding the RFQ/RFP documents and designing a configuration accordingly. * Getting the solution technical validated by IBM.* Pricing the solution and handing it to the Account Managers.* Visiting the customers with the Sales team for assistance in Pre-Sales.* Representing the company in various seminars by IBM.Specialties:Sales, Pre-Sales & Post Sales of IBM Servers & Storage, EMC Storage and VMware.

o Performing presale and post sales Activities o Designing and presenting solution to Enterprise Clients o Technical Proposal Writing o Preparing BOQ & BOM o Making Technical Compliance o Deploying Solution including IBM System x, IBM System P, IBM PureFlex System, IBM Storages & IBM POS in Telecom, Govt. and Private Sector o Acting as an interface between Technical, Project Management & Sales personnel addressing all key activities and/or issues relevant to fulfill the client’s business need. o Managing a moderate to heavy workload requiring technical and practical knowledge; Utilize insight; good judgment; good interpersonal and time management skills on assigned jobs of varying levels of difficulty. o Providing operational and maintenance trainings to clients as well as in house teams when assigned. o Interpreting and communicating technical or functional information in a “user friendly" manner Proposals and Technical Content Writing for Clients against their business needs and demands o Managing Technical Team and supervising their tasks and activities as per the assignments.

1. Pre Sale Configuration Of IBM Products[DUTIES]ObjectivesOrganizeDecideControl, measure and evaluateEmpowerment[UTILITIES]MeetingReports, Email etc.Job-Design, Assignment -Control[FOCUS]Understand what and howBe responsible and communicate2. Configuration Tool Used are SSCT & EconfigHands on experience on IBM configuration tools for System x, Storage, Power servers, Switches & Rack Accessories3. Techincal DeploymentIBM Servers & Storages 4. Making Design DocumentsHands on experience in designing technical proposals5. IBM Authorized Warranty Service EngineerI have attained certification level to become IBM Authorized Warranty Service Engineer1. Presale/ Infra Structure Scope:Currently working with sales team and customer to design and configure the solution w.r.t requirements• I am looking forward technical configuration of IBM P Series Servers, Storages, X-Series Servers, Bladecenter technology, Switches and Rack Accessories.• Hands on experience on configuration tools are SSCT, eConfig, IBM EMEA CTO platform & respective power calculator.• For documentation purpose I am currently using Microsoft Excel, Microsoft Word, Visio and Project plan.Also I am in touch of IBM platforms which are really useful in my job role i-e Techline, Xref, IBM COG, IBM Server Proven and IBM compete center.2. Technical team lead• I am heading the technical team of IBM engineers. I have done required technical certification of IBM from Prometric and IBM web portal channel.• I am managing the warranty records of IBM via service bench profile.• I am managing SLA inventory and their support.• I am providing customer support to different customers like SECP, NTC, NTP, HEC, UFONE, Telenor and Mobilink regarding X Series products, Storage, Switches and rack installation etc.

Major responsibilities are1. IBM Warranty Engineer: (Handling the IBM products e.g. IBM Servers, IBM BladeCentre, IBM ThinkPad, IBM ThinkCentre, IBM Point of Sale warranties)Dealing Customer i.e. Mobilink, Warid, Telenor, HEC, Pakistan Railway, Embassies & Universities.IBM Software Handling: (IBM DSA, IBM RSA, IBM PC Doctor, IBM Lotus Domino, IBM Director) Product Support: (IBM Servers, IBM BladeCentre, IBM ThinkPad, IBM ThinkCentre, IBM Point of Sale)Hardware Testing: (Hand on experience of automated tools for hardware testing like Dynamic System Analysis (DSA), Remote Supervisor Adapter (RSA), PC Doctor, Drive Fitness Test etc, Hand on experience on manual testing by following trouble shooting standards of IBM & Lenovo Hardware Manuals, Hardware, Software & Firmware troubleshooting)2. Dealing different products of McAfee (AntiVirus, AntiSpyware, McAfee EPO Server etc)Projects Regarding McAfee:PTCL (Pakistan Telecommunication Company Limited ):Installed and configured McAfee EPO at server & client end.Telenor Pakistan:Installed and configured McAfee EPO at server & client end.3. Microsoft Forefront Security:Hands on experience of forefront security.4. Customer Support: (In House & Outdoor, Telephonic Support Services (Inbound & Outbound))5. Inventory control: (Maintaining database of equipment delivered to customer, maintaining database of warranty claims)6. MIS Control: A. IBM lotus Notes Configuration (Client & Server End), Microsoft Outlook Email Configuration, Handling LAN & WLAN Networks, Maintaining Domain ControlB. Hands on Experience of Windows XP, Windows Server 2003, ISA Server and Office 2003/2007C. Microsoft, McAfee, IBM, A+ & Lenovo certified professional.

Handling online medical transcription billing system &Providing DB support