• 100k users in 6 months for the flagship product, ma2too3a (happin!) http://www.happin.net• Media appearances in CNN, Aljazeera, BBC, Financial Times, Forbes, and 10s of other local and regional media stations and tech blogs• Architected and led the team to deliver dozens of software development projects (Mostly in IoT and Mobile App Development)• Key Projects:o Designed, architected and led the development cycle of a IoT Web API + Web/Android software stack for a client in the smart medicine industryo Designed, architected and led the development cycle of a revenue assurance platform for 3 telecom operators with tens of millions of users and tens of Terabytes of Call Data Recordso Led the team to the development of a (Web/Android/IOS) media app that integrates with TV/Radio internal content management systems, the app now is used by 4 media companies in the middle east

• Managed a team to implement and deploy AiR Suite, which includes:An Android Mobile app, an HTML5 Web app, and a Web API• Designed the architecture of AiR Suite for scalability on the back end as well as component based android app• Led the effort to design and implement a state of the art devops infrastructure• Built the Atheer Unity SDK, many customer integration projects, and few demos

• Managed the product life cycle for all Operation Support Systems (OSS)/Business Support Systems (BSS) requirements and led a major OSS/BSS transformation project• Led the team to develop a full fledged wholesale VoIP (Interconnect Billing) solutiono Re-Engineered the rating procedures for Terabytes of call data records (moved from 24 hour processing time into almost real-time)o Price List Management Solution (import, activate and analyze templated provider and customer rate sheets through a fully automated mail service, LCR calculation, full reporting …)o Switch Management and Route Automation Solution (Interface with NexTone softswitch to provision routes and report active routes against LCR)o Developed a CDR Archiving and Treatment procedureo Developed an automatic invoicing module (different billing cycles, different formats based on templates…)• Developed a VoIP independent billing platform to accommodate for different third party applications (Unified provisioning web services, unified CDR store and unified account store, order management platform, Postpaid/Prepaid billing)• Deployed SharePoint for Document Management and some workflow requirements

• Led a team of 5 employees• Supported ISP Operations in Lebanon (30,000 Customers), and Iraq (200,000 Customers)• Re-Architected TBS (TerraNet Billing System, Inhouse Developed Billing and Provisioning Platform):o Introduced volume billing into the in-house billing system (TBS)o Introduced Peak/Off Peak rating to TBSo Upgraded TBS provisioning modules to Web Services, this allowed more flexibility in designing and offering complex customer centric packageso Introduced TerraWallet: a prepaid platform that allows the same prepaid card to be used for multiple services, this was the 1st step of TerraNet’s VAS Billing infrastructureo Re-Designed and Implemented TerraNet reporting modules, this allowed maximum visibility and utilization of all Managerial, Marketing & Maintenance reports.• Designed and Developed a data warehousing project and deployed it in Lebanon and Iraq: this project included complex data analysis schemes to understand: usage trends (by customer, by service, by time, by geographical location … ) and network load trends. This was a major input in many package offering decisions.• Developed & maintained all software systems related to the DSL project at TerraNet, this included:o AAA Planning, Design, and Implementation: Proxy RADIUS to reflect ISP/DSP architecture, introduced bandwidth on demand service through RADIUS CoA (Change of authorization- Huawei BRAS) o Billing and Provisioning: Introduced multi tiered billing & provisioning architecture to integrate two billing platforms (ISP/DSP)o Order Management: Integration of Ultimus BPM solution with TerraNet Billing Systemo Helped in preparing the DSL VAS infrastructure. (RADIUS Upgrades, VAS OSS/BSS integration)