Michael Cook Email & Phone Number

Experienced IT trainer with twenty years in secondary education, not-for-profit and corporate training sectors. Excellent organizational, communication and creative skills coupled with a high level of technical knowledge. Passion for taking on new challenges and embracing opportunities.Specialties: Microsoft Office Specialist Master. Excellent knowledge of and ability to train users from beginner to advanced in Microsoft Windows, Microsoft Office 365, Microsoft Office (Word, Excel, Access, PowerPoint, Publisher, Outlook), Microsoft Project, Microsoft Visio, Microsoft SharePoint, Microsoft Dynamics CRM and Adobe Acrobat.

Listed skills include Sharepoint, Access, Visio, It Service Management, and 46 others.

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  It Applications Trainer

  Odyssey Training

  Aug 2011 - Present - Brisbane, Australia

  Odyssey Training is a national provider of professional, technical and management training and consultancy.Main responsibilities:• Course planning, design and development, course delivery, post-course support for Microsoft courses including Office 365, Power BI, SharePoint, PowerAutomate, Word, Excel, PowerPoint, Outlook, Access,Visio. • Overall responsibility in assuring the quality of Odyssey Training’s IT short course programs and facilitating successful learning outcomes for course participants as well as assuring the quality of the courseware.• Responsibility for maintaining and supporting IT training facilities in the organisation