Mike Fickett Email and Phone Number
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Multi-Unit Leader with a Learning & Development background. Currently overseeing on-site restaurants for Fortune 500 businesses & Class-A commercial real estate clients. With over two million square feet of office space visiting these restaurants daily, providing upscale food and great hospitality is my passion. New restaurant openings and franchisee partnerships are two skills that I take pride in. Coordination between multiple departments within an organization is a key strength while also developing teams to further their careers. Appreciative to have opened over seventy restaurants in thirteen different countries while also coordinating training schedules training teams and associated travel for an additional 230+. I have a passion for developing future leaders and completing all company projects I am tasked with to the highest level exceeding company expectations.
Sterling Culinary Management
View- Website:
- sterlingculinarymanagement.com
- Employees:
- 38
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Director Of Support And Client RelationsSterling Culinary ManagementAtlanta, Ga, Us
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Director Of Support & Client RelationsSterling Culinary Management Jun 2023 - PresentAtlanta, Georgia, Us
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Senior Learning & Development ManagerSterling Culinary Management Sep 2015 - Dec 2023Atlanta, Georgia, UsOversee the training & development of all employees to include salary level managers. * Develop & implement all training materials * Develop and maintain company learning management system* Leader of various special projects to include payroll & ATS transitions * Maintain personal development plans for all managers* Coordinate & execute training plans for all New Restaurant Openings* Lead onboarding process for all new employees* Member of company R&D team
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Senior Training Manager And Menu CommercializationHooters Of America Oct 2001 - Sep 2015Atlanta, Ga, UsLead a team of five Training Coordinators and Specialists with the overall responsibility of:* Server, Bartender and Kitchen employee training to include material design, development & implementation.* Management training to include material design, development & implementation.* Coordination of corporate university agenda, travel & content.* Coordination of all New Restaurant openings to include, schedule, trainer selection & travel.* Member of various corporate committees to include Research and Development, Wage Band & To Go Services.* Commercialize all new menu items created by corporate chef for easier execution & rollout.* Created a kitchen rejuvenation program for underperforming locations. -
Training ManagerHooters Of America Jul 2011 - Jan 2013Atlanta, Ga, UsOversee all hourly employee training to include material creation, implementation, and followup. Other responsibilities include menu development, menu photography, commercial shoots, and coordination of new restaurant opening teams.
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Kitchen Training SpecialistHooters Of America Mar 2009 - Jul 2011Atlanta, Ga, UsOversee all kitchen systems and training. Develop new ways to better improve kitchen training. Develop all company Regional Training Coordinators.
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New Store Openings CoordinatorHooters Of America Feb 2007 - Mar 2009Atlanta, Ga, UsCoordinate the training for all new restaurants. Help coach and develop trainers to reach their maximum abilities.
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International Training CoordinatorHooters Of America May 2005 - Feb 2007Atlanta, Ga, UsResponsible for kitchen operations and training teams for new restaurants around the globe. Train upwards of 35 new kitchen employees on menu specifications, sanitation, and company standards.
Mike Fickett Skills
Mike Fickett Education Details
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University Of PhoenixBusiness
Frequently Asked Questions about Mike Fickett
What company does Mike Fickett work for?
Mike Fickett works for Sterling Culinary Management
What is Mike Fickett's role at the current company?
Mike Fickett's current role is Director of Support and Client Relations.
What is Mike Fickett's email address?
Mike Fickett's email address is mf****@****oon.com
What is Mike Fickett's direct phone number?
Mike Fickett's direct phone number is +120594*****
What schools did Mike Fickett attend?
Mike Fickett attended University Of Phoenix.
What are some of Mike Fickett's interests?
Mike Fickett has interest in Social Services, Children, Environment, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Mike Fickett known for?
Mike Fickett has skills like Restaurants, Training, Employee Training, Menu Development, Team Building, Food, Time Management, Food Safety, Leadership, Hospitality, Franchising, Hiring.
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