Michelle Fiegehen Email and Phone Number
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Michelle Fiegehen phone numbers
www.michellefiegehen.comWHAT I DOI partner with companies wanting to reap the many benefits of offshore outsourcing.I take you on the offshore outsourcing journey to reduce costs, scale quickly and minimize risk.I work with professional organisations looking for a partner in the Philippines to deliver high caliber resources dedicated 100% to their business. Yempo staff work from one of my three beautifully appointed offices and are senior professionals with depth of experience in their chosen field. My clients range from a 1-man accounting firm to an engineering company with over 30,000 staff globally. I provide infrastructure engineers, tech support analysts, developers and testers to Microsoft MSPs and IT Services companies, accountants and bookkeepers to a range of industries, and engineers to firms operating in the Mining and Resources sector. We have digital marketing specialists providing a wide range of sales and marketing activities. My client base encompasses Australia, United Kingdom, Canada, United States, South Africa, Singapore and the Philippines. Yempo staff are provided with exceptional benefits, a great culture and a professional office environment which enables me to attract and retain the very best talent in the market. My average annual attrition rate for employees is just 1%. HOW I CAN HELP> CONNECT with me to learn if Yempo is the best fit for your outsourcing needs> SCHEDULE a discussion to learn how easy offshore outsourcing is, and how much you can save> CHAT to our clients for a complete reference check on the end-to-end experience> SHARE a job description of a role you might want to outsource and receive a full proposal with complete cost transparency within 1 business day HOW I DO IT DIFFERENTLYI offer high caliber talent to you, offering above market rates to my workers and providing them with excellent employee benefits. This means I can attract the best talent with the exact experience you need, and they stay with me. Yempo does not provide telemarketers and we aren’t a call centre. We have, from commencement in 2014, delivered unrivalled excellence in professional offshore outsourcing. WHY CONNECT WITH ME? > Free consultation> Complete proposal with cost transparency based on your requirements Michelle FiegehenUS : +1646 693 2318AU : +612 7200 7528PH : +63 32 260-7847✉ michelle@fiegehen.comwww.michellefiegehen.com
Yempo - Your Employees Offshore
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- yempo-solutions.com
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Founder And CeoYempo - Your Employees OffshoreMetro Manila, Philippines
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Founder / CeoYempo - Your Employees Offshore Dec 2014 - PresentCebu City, PhilippinesI established Yempo ("Your Employees Offshore") which is a values-driven outsourcing company in the Philippines. We are a boutique organisation with 3 beautiful offices in Cebu and Manila (Makati and Ortigas) and we focus more on the professional services end of the candidate market. Our staff are professional technical analysts, accountants, engineers and more. Our clients are located in Australia, United Kingdom, SIngapore, United States, South Africa, Middle East and Canada. We have an excellent employee benefits package, culture and working environment that enables us to attract and retain top talent. If you're looking for the cheapest workers in the Philippines - look somewhere else. If you want to hire top talent with great skills and loyalty and work with me as your offshore partner, please connect with me.
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Division Director: Regional Head Of Program DeliveryMacquarie Group Sep 2012 - Oct 2013Gurgaon, IndiaFollowing a large organisational restructure, the role I was performing in Manila relocated to Gurgaon, India with following responsibilities:• Functionally leading a global team of 80 engineers, project managers and systems integrators in 9 locations across Americas, EMEA and Asia.• Providing mentoring for the local management team in Manila, Philippines.• Building and leading an IT Infrastructure Engineering team in Gurgaon, India.• Oversight of a team of 70 outsourced infrastructure operations consultants providing global support from Gurgaon, India.• Management of technical design and engineering works on global infrastructure projects -
Division Director: Head Of Sdd Service CentresMacquarie Group Jan 2012 - Sep 2012Manila, PhilippinesTransitioned into this newly created role to focus on infrastructure design and development due to a major organisational restructuring. My responsibilities included:• Executing the build-out of our sister-site in Gurgaon, India.• Leading and mentoring over 50 staff in Manila.• Management of technical design and engineering works on global infrastructure projects.• Functional management of a Software Services team, delivering against the full software development life cycle
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Division Director: Head Of Its Manila, Its GurgaonMacquarie Group Nov 2009 - Jan 2012Manila, PhilippinesAs Head of Infrastructure Technology Services (ITS) Manila / Gurgaon, my key responsibilities and achievements included:• Management and mentoring of over 270 staff.• Financial responsibility in the Philippines of $17 million and $5 million in India.• Implemented processes and practices to drive growth by almost 300% in less than 18 months.• Developed the ITS off-shore captive centre, growing it from 90 to 270 staff, building a range of engineering, operations, workforce and service management capabilities, and spearheading recruitment and graduate campaigns. The ITS centre realised over $30 million in savings for the organisation in the last 12 months alone.• Extensively marketed the ITS Manila captive to other locations and business groups.• Engaged with stakeholders to understand their requirements, challenges and issues and instigated programs to address them.• Initiated the implementation of Filipino and Indian cultural training courses, and Australian cultural training program for the Filipino workforce. Developed practices, events and activities to bridge cultural gaps, ensure employee engagement and curb attrition.• Promoted to Division Director in May 2010 due to my achievements as Head of ITS Manila.
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Associate Director: Manager, Windows Engineering GroupMacquarie Group Dec 2006 - Nov 2009Sydney, Australia• Successfully merged and subsequently led two engineering teams (Client Technologies Team and Windows Server Group), which delivered solutions and supportedtechnologies for the entire Macquarie business, including 18,000 desktops and 3,000 servers.• Achieved service budget savings of over 30% by renegotiating existing vendor contracts.• Led the implementation of a major upgrade to the global Citrix environment.• Product evaluation and incorporation of laptop encryption into the core desktop build.• Actively engaged with Business managers, teams and regional staff to continually improve the team’s services.• Managed a budget of $10 million plus a capital budget of $2 million.
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Manager, Gis Operations And DevelopmentEnergy Australia Jul 2006 - Nov 2006Sydney, AustraliaResponsible for managing a specialist group of application developers and business analysts supporting the Geographical Information System (GIS), and the Primavera package.Promoted to this position in order to manage the technically effective team of ten to introduce higher levels of customer focus, efficiency and financial rigour that I had introduced to other EnergyAustralia teams. -
Manager, Collaborative SolutionsEnergyaustralia May 2005 - Jun 2006Sydney, Australia• Led a team of 12, including three project managers, to implement business and technical projects.• Responsible for translating business objectives into technical solutions, and implementing new systems such as the SAP Enterprise Portal, providing intranet and knowledge management to the organisation.• Successfully rolled out a timesheet system and charge-back methodology to other teams within EnergyAustralia, after increasing productivity and recovering 100% of contractor costs over previous years.
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Manager, Desktop SolutionsEnergyaustralia Jul 2004 - May 2005Sydney, AustraliaLed a team of 20, overseeing up to ten concurrent projects and was responsible for ensuring a secure, reliable and robust desktop environment, as well as the management of e-mail, application development, web environments and vendor management.• Promoted into this position to execute the organisational merger of two teams and to implement a new process for the rollout of 1,000 PCs per annum to the business and ensure accurate asset tracking.• Initiated the first major rollout in five years of a new desktop operating environment, the implementation of automated software delivery to the desktop, and executed an upgrade to the web and e-mail environments.
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Manager, Innovation SolutionsEnergyaustralia Jul 2002 - Jul 2004Sydney, AustraliaAppointed to establish an application development team, to lead the in-source of Lotus Notes based e-mail and webenvironments from a vendor and to build in-house expertise to support these functions.• Recruited and established a team of eight, responsible for delivery to the business of web-based applications, and to support a range of technologies.• Defined Operational Level Agreements and operational processes in line with Information Technology Infrastructure Library (ITIL) best practice guidelines.• Wrote and approved business cases and funding submissions.
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Manager / Project ManagerAmp Jul 1996 - Jul 2002Sydney, Australia• Established an application development team and implemented the processes and practices to enable the team of six to provide solutions to internal customers.• Coordinated up to 12 small application development projects (under 20 days effort) and up to 4 medium projects (50-100 days effort).
Michelle Fiegehen Skills
Michelle Fiegehen Education Details
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Information Systems
Frequently Asked Questions about Michelle Fiegehen
What company does Michelle Fiegehen work for?
Michelle Fiegehen works for Yempo - Your Employees Offshore
What is Michelle Fiegehen's role at the current company?
Michelle Fiegehen's current role is Founder and CEO.
What is Michelle Fiegehen's email address?
Michelle Fiegehen's email address is mi****@****hoo.com
What is Michelle Fiegehen's direct phone number?
Michelle Fiegehen's direct phone number is +6391658*****
What schools did Michelle Fiegehen attend?
Michelle Fiegehen attended Monash University.
What are some of Michelle Fiegehen's interests?
Michelle Fiegehen has interest in Poverty Alleviation, Animal Welfare, Children, Education.
What skills is Michelle Fiegehen known for?
Michelle Fiegehen has skills like Vendor Management, It Strategy, Outsourcing, Itil, Management, Leadership, Change Management, Program Management, Business Analysis, Project Management, Sdlc, Strategy.
Who are Michelle Fiegehen's colleagues?
Michelle Fiegehen's colleagues are Arshell T., Ariane Marla T., Roegin Mangalos, Stephen Laiz, Bree Boncalon, Maria Luisa Adlawan, Marlon Boticario.
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