Michael Fisher Email & Phone Number

Atlanta, Georgia, United States

3125 Presidential Pkwy, Atlanta Ga

Alpharetta, Georgia, United States

Alpharetta, Georgia

• Supervise the day to day activities of warehouse workers and all warehouse processes, ensuring smooth flow of operations.• Coordinates all aspect of logistics including pick/pack, auditing, shipping, invoicing, retailing, and receiving.• Manage the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations.• Oversee process standardization and employ knowledge of UPS Worldship and FedEx Ship Manager to execute domestic and international shipping.• Manage/relocate product and rearrange Warehouse Aisles and racks, creating easy picking environment and smoother picking flow.• Establish procedures for verification of incoming and out-going shipments and keeping warehouse inventory updated.• Collaborate with purchasing department to receive PO’s and quality control check product.• Support Operations Manager and Sales staff to get orders processed and shipped on time.• Cross train warehouse employees with a focus on integrity, competence, commitment, cooperation, adaptability.• Lead Warehouse Associates to analyze situations, resulting in logical resolutions.• Creates and maintain work schedules, prioritize task, scope projects, capacity planning and manage resource utilization.• Motivates personnel to maintain and improve performance levels through encouragement, mentoring and coaching.• Collect and report KPIs as well as lead weekly meetings over KPI’s with Warehouse Associates.• Perform other management and administrative functions including warehouse planning, payroll management, and weekly cycle counts.

• Manage other chefs and sous chef and prepare and cook food while directing operations in kitchen.• Supervise other junior chef to ensure all foods are prepared in accordance to recipes.• Perform walk-through in kitchen to gauge preparedness, freshness of food and cleanliness of work area.• Decrease serving time by three minutes due to improved preparation in the kitchen.• Develop a new line procedure that increased efficiency and customer satisfaction.

Smyrna, Georgia

• Recruited as a temp picking orders, promoted into shipping position as the Shipping Lead before moving to Warehouse Lead.• Preformed daily cycle counts, inventory checks, and make necessary adjustments while managing receiving and inventory control.• Coordinated freight pickups and drop offs, order tracking as well as bill of lading, setting KPI's• Processed and tracked shipments using computer systems and resolved delivery issues to ensure customer satisfaction.• Trained all personnel on picking, packing, shipping and ship admin functions.• Worked with accounting department to report and resolve discrepancies.• Assisted in operations when Operations Manager is offsite and coordinate with other departments to effective utilize labor.• Supported Receiving by backing-up Receiving Leadership as well as verify proper documentation and maintain shipment log.• Worked with sale department for special orders and requirements, ensuring excellent service delivery• Evaluated and gave feedback to employees to understand defects and prevention, ensuring 2 way communication.

• Provided administrative and clerical support while working a combination of different jobs.• Answered phone calls, sorted mail, updated databases, operated office equipment and sometimes provided customer service.• Made arrangements for meetings or events including space, time, and place.• Maintained records and logs to track important work priorities, ensuring thorough and timely task completion.

• Responded to inbound phone calls from business partners and customers, delivering information and response to inquiries.• Accurately packed product orders in preparation for shipping.• Managed shipping tasks such as sorting, packaging and loading customer orders by route and stop sequence number identified. • Maintained status reports to provide management with updated information status of shipped orders.• Employed good judgment, problem-solving skills and detail-oriented when delivering daily tasks.