Matt Fitzgerald Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Waltham, Massachusetts, Us

Strategically assembled and led a high-performing team of 7, including Associates and Directors of Product Management, pioneering the role of system-level (software and hardware)product management. - Grew company revenue from $18M/year to $65M/year by overhauling and improving product management processes. - Maximized organizational goals while mitigating waste, advising C-Suite Executives on product strategy and risks, providing status updates, and proposing trade-off options when conflicting priorities arose. - Increased revenue, customer satisfaction, and internal alignment, devising a long-term strategic vision/roadmap, utilizing an ‘inside-out’ approach based on Voice of Customer, market analysis, and stakeholder feedback.- Successfully oversaw the Team that shipped the highest-performing Autonomous Mobile Robot (AMR) and cloud-based order fulfillment platform to sustain 100s of legacy robots and to 1,000s of next generation robots operating in the field. - Improved operations by ideating, onboarding, and overseeing the first Product & Engineering Program Management Team focused on New Product Introduction. - Optimized productivity and customers’ ROI, growing the robot fleet from 400 in 2019 to +3,000 in 2023, collaborating cross-functionally to strategize on messaging, marketing, and solutions sales.

Odense S, Fyn, Dk

Built the Product Management function from the ground up, envisioning and implementing the processes and team.- Owned and implemented the software and hardware product roadmap and prioritization while redefining the process around roadmap creation.- Enhanced operations, aligning cross-functional and cross-site (international) leadership with the goals and strategy of the products and solutions.- Updated processes to deliver strategic quarterly software releases instead of ad hoc releases throughout the year.

Rethink Robotics created the collaborative robot market for manufacturing, but ceased operations in October 2018. I led Product Management, User Experience (UX), Software Quality Assurance (SQA) and Product Marketing, owning the creation and validation of roadmap and strategic direction for all products including robot hardware, software, and accessories.- Led customer analysis to focus on what was important to customers and re-aligned teams to deliver more relevant products and messaging. Engaged with more strategic customers to increase sales scaling.- Provided leadership and open communication to retain team and maintain productivity during difficult final months of company’s existence.

I was specifically tasked by the CEO to build and lead the Support and Service, Training, and Software Quality Assurance (SQA) organizations.- Doubled the number of Rethink Robotics’ robots deployed in the field- Increased sales by building a stronger cross-functional relationship between internal sales team, support team, and channel partners.- Streamlined processes to get customers up and running quickly and efficiently. Shortened development release cycles by 20% via working with QA teams to create more efficient test procedures.

- Built strong Design and User Experience (UX) team via strategic personnel changes- Created user group, visited key customers in US, Europe and Asia to drive better product direction strategy, increase customer acceptance and satisfaction, and driving more sales, including what became the largest multi-robot purchase in company history.

- Delivered the world’s first ever collaborative robot for manufacturing, Baxter, in January 2013 - Created processes that included release planning, backlog management and feature prioritization/trade offs, messaging, demo content, new product introduction (NPI) training, and release readiness criteria and identification of key stakeholders- Product Owner for all agile software development and collaborated with the product development team when defining and developing new releases• Presented and recommended new software concept proposals and current software program updates for the executive team• Defined and implemented Rethink Robotics’ first customer beta program • Implemented and moderated the first ever Rethink Customer Advisory Board meeting with key customers and Rethink Robotics’ executive team

Burlington, Ma, Us

- Responsible for Avid’s professional video solutions product strategy which includes product roadmap, P&L responsibility and revenue potential of $100M per year- Managed and built strong 3rd party partner relationships to expand market opportunities- Worked with cross-function business and customer operation teams to streamline internal processes and creatively solve critical customer experience issues- Managed various projects and products at the same time to ensure time to market goals were achieved and budget expectations were met

Burlington, Ma, Us

- Owned and presented proposals to the Executive Business Review Team and Pricing Teams for new products and existing products and manage the products’ lifecycle from concept to release and EOL- Work closely with product marketing and sales to position products and create high impact go to market strategy and product launch - Negotiated partner contracts and customer agreements

Burlington, Ma, Us

- Drove the weekly cross-functional Product Life Cycle Management (PLCM) meetings with Development, Quality Assurance, Marketing, Manufacturing, Sales, Legal, Documentation, Support, Customer Operations and Training to track the execution of the release of the Media Composer family of products and the Avid DS product- Owned ROI analysis and create pricing for new products and analyze impact on existing products

Burlington, Ma, Us

- Managed a team of 8 direct reports (local, remote and international locations) - Quality Assurance Project Lead for Media Composer releases responsible for the release plan and execution of a team of 18 quality assurance engineers

Burlington, Ma, Us

- Created the first of its kind common repository for “Gold” test assets and “Gold” customer workflows which are specifically designed to find defects and improve development efficiency by using a common set of test assets for quick reproduction of bugs- In addition to manual and automated testing, set up and maintained edit workstations on Mac and Windows with both local and network attached storage.

Boston, Ma, Us

Boston, Ma, Us

- Landscape construction, lawn and yard maintenance, mulching, edging, walkways and Bobcat operator