Mark Fjelsted Email & Phone Number

Copenhagen, Capital Region Of Denmark, Denmark

Project: Statens Løn og Pension (State Payroll and Pension)Customer: Økonomistyrelsen (Agency for Public Finance and Management - Ministry of Finance)Statens Løn og Pension was a project tasked with replacing the existing payroll system that handles the customer's monthly payouts of more than 10 billion kr. It was critical to calculate the correct amounts and make the payments on time, as it involved all state employees. The system is deemed to be part of the national critical IT… Show more Project: Statens Løn og Pension (State Payroll and Pension)Customer: Økonomistyrelsen (Agency for Public Finance and Management - Ministry of Finance)Statens Løn og Pension was a project tasked with replacing the existing payroll system that handles the customer's monthly payouts of more than 10 billion kr. It was critical to calculate the correct amounts and make the payments on time, as it involved all state employees. The system is deemed to be part of the national critical IT infrastructure.I had a managerial role as team lead for a team consisting of 7 developers and 1 test specialist. I had the full responsibility of planning and delegating work throughout several PIs and underlying iterations, which I did in close collaboration with the PO. My team consisted of varying seniorities from new hires to manager-levels with many years of experience. I was also tasked with weekly status reporting to PM and did continuous alignment with other development teams.I was also part of the analysis phase of the solution, where I took part in major strategic decision of the solution. Part of my contribution involved comprehensive data analysis, that resulted in key figures that guided the decision-making. I also took part in designing fundamental processes involved in the payroll system, including the payroll process of calculating and making payments. I was also design lead on the configuration aspect of the solution, which sought to enable the customer's business experts to make necessary changes to the solution, to reflect changing needs in how payroll was calculated. Show less

Copenhagen, Capital Region Of Denmark, Denmark

Project: Pension (State Pension)Customer: ATP, Udbetaling DanmarkThe Pension solution deals with paying out social benefits, a large portion of which relates to state pension. The solution handles monthly payouts of more than 10 billion kr. to 1.5 million beneficiaries, and it is used in the daily work of the customer's case workers, both to forward information to the beneficiaries and to manage benefits.I was tasked with designing a major changes to a critical batchjob that… Show more Project: Pension (State Pension)Customer: ATP, Udbetaling DanmarkThe Pension solution deals with paying out social benefits, a large portion of which relates to state pension. The solution handles monthly payouts of more than 10 billion kr. to 1.5 million beneficiaries, and it is used in the daily work of the customer's case workers, both to forward information to the beneficiaries and to manage benefits.I was tasked with designing a major changes to a critical batchjob that runs once a year, which was responsible for preparing the solution for the upcoming year's payouts. Part of the criticality was due to a small time-window where the batchjob had to succeed, which meant that immense planning and preparation was required. This involved analysing and designing the solution, and coordinating with developers, testers and the customer. As part of the design, I prepared and facilitated workshop sessions with the customer's business experts and PM; sessions which could span several days. Show less

Copenhagen, Capital Region, Denmark

Project: Kommunernes Ydelsessystem KY (Municipalities' Social Benefits System)Customer: KOMBITKY is responsible for paying out close to 40 billion kr. annually in social benefits. It is being used by all 98 municipalities in Denmark, which entails thousands of caseworkers using it daily.I was assigned to the team Major Release, where I was tasked with developing the next major version of the system. My assignments mainly involved developing new features. Specifically, I got… Show more Project: Kommunernes Ydelsessystem KY (Municipalities' Social Benefits System)Customer: KOMBITKY is responsible for paying out close to 40 billion kr. annually in social benefits. It is being used by all 98 municipalities in Denmark, which entails thousands of caseworkers using it daily.I was assigned to the team Major Release, where I was tasked with developing the next major version of the system. My assignments mainly involved developing new features. Specifically, I got to work as a full-stack developer and gained experience with both Java and Javascript. I also got to work with design deliverables, batchjobs and directly collaborated with the customer. Show less

Fredericia, South Denmark, Denmark

In the completion of my Master’s thesis, I collaborated with DLG, one of Europe’s largest providers of agricultural and energy services. The project revolved around complexity management, with a goal to better understand the actual costs of DLG’s processes. The scope was settled at their animal fodder production, which amounted to a significant portion of their annual revenue. This area was particularly interesting, because it was such a low-margin industry, meaning everything counts. They… Show more In the completion of my Master’s thesis, I collaborated with DLG, one of Europe’s largest providers of agricultural and energy services. The project revolved around complexity management, with a goal to better understand the actual costs of DLG’s processes. The scope was settled at their animal fodder production, which amounted to a significant portion of their annual revenue. This area was particularly interesting, because it was such a low-margin industry, meaning everything counts. They wanted to know the actual costs of producing, selling, and transporting animal fodder.I was given the opportunity to be stationed at their headquarter in Fredericia. From here I had wide access to all relevant departments. I got to work with and interview people from departments such as sales, business intelligence, trading and procurement, production, planning, logistics, and management. Being there daily gave me great opportunities to always catch the right people, and get a really good feeling for the company's daily workings.The project resulted in a report that highlighted how their current business practises negatively affected their performance, and what could be done to improve efficiency, streamline processes, and ultimately boost overall profitability and customer satisfaction. Show less

Måløv, Capital Region, Denmark

During the discovery phase of a potential Master’s thesis project, I produced an MVP for the company that solved a present problem in their workflows. It was a highly efficient planning tool that solved the tedious process of planning their production processes.My solution involved a Windows Forms desktop application made using .NET Framework 4.8, C#, and Microsoft SQL Server. These technologies were chosen specifically to match the company’s current technology stack, which allowed for… Show more During the discovery phase of a potential Master’s thesis project, I produced an MVP for the company that solved a present problem in their workflows. It was a highly efficient planning tool that solved the tedious process of planning their production processes.My solution involved a Windows Forms desktop application made using .NET Framework 4.8, C#, and Microsoft SQL Server. These technologies were chosen specifically to match the company’s current technology stack, which allowed for easy adoption. Additionally, I designed a custom optimization model on top of free and open source software. The department saw the benefit of this application and decided to hire me as a student assistant to continue the development of my solution. During my seven months on the project, I worked on developing new features and improving the user interface. I also had to integrate the tool with their existing databases and conform the data model for compatibility. I had the sole responsibility of development.At the end of the project, I prepared and conducted a technical handover to one of their internal developers. This also included producing technical documentation for the solution. Show less

Kongens Lyngby, Capital Region, Denmark

I was part of a research team tasked with evaluating the innovation impacts generated by a technology accelerator specializing in X-ray and neutron crystallography. The accelerator's primary objective was to facilitate collaboration between industry and academia. To enhance the prospects of securing additional grant funding, our team aimed to emphasize the tangible outcomes resulting from the accelerator's prior efforts. We accomplished this by surveying partner companies and conducting a… Show more I was part of a research team tasked with evaluating the innovation impacts generated by a technology accelerator specializing in X-ray and neutron crystallography. The accelerator's primary objective was to facilitate collaboration between industry and academia. To enhance the prospects of securing additional grant funding, our team aimed to emphasize the tangible outcomes resulting from the accelerator's prior efforts. We accomplished this by surveying partner companies and conducting a comprehensive analysis of the collected data to showcase the accelerator's impact. Show less

Copenhagen, Capital Region, Denmark

While waiting to begin my law degree, I worked as a sales assistant at a currency exchange where I engaged with customers, providing currency exchange services. My responsibilities included verifying the authenticity of foreign currencies and ensuring strict adherence to anti-money laundering regulations.

Metro Manila, Philippines

For one year, I lived in the Philippines to work with a lumber distributor and wooden products manufacturer. I discovered significant problems in their operations and proposed solutions for its continued improvement.

Master Of Science - Ms, Industrial Engineering

Bachelor Of Laws - Llb

Bachelor Of Engineering - Be, Manufacturing Engineering