An accomplished technology professional with a proven track record of success in building and leading operational and project based teams in a 24/7 global IT environment. Exceptional commitment to customer service excellence. Skilled in developing and delivering upon strategic plans and roadmaps, evaluating and aligning technology investments with business goals, cultivating partnerships and negotiating strategic contracts with vendors, and overseeing the introduction of technologies, standards and best practices for the global enterprise. Directed all levels of project management including scope, quality, resource, schedule and communications management. A hands-on leader with a natural ability to motivate, energize, and develop teams in delivering value-driven, cost-effective solutions to meet constantly evolving business goals. Specialties: CORE COMPENTENCIES* Strategic Business & Organizational Planning* Transformation, Automation, Globalization & Integration Leadership* Project & Program Management * Budget Planning & Management * Expense Mitigation * ITIL & PMI Standards Process Re-Engineering & Best Practices * Large-Scale Global Deployments * Standards Design & Continuous Improvements* Team Staffing, Development & Leadership * Vendor & Partner Relationship Management * Enterprise Contract Negotiations