Marie-Frances Mozina Email & Phone Number

This podcast targets Spanish speakers seeking financial freedom by learning about personal finances, personal development, and everything we were supposed to be taught in school.Marie-Frances brings in every episode an expert that could expand us on a topic that we should have to learn years ago.

Remote

- Responding to incoming emails from customers.- Managing customer subscriptions using Customer Relationship Management.- Investigating payment issues with the payment processor, Stripe.- Collecting feedback from customers who terminate their subscription.

Online

• Online Spanish language and Hispanic culture instructor for all levels• Manage classes' website, material for classes and social media.• Create classes' material for every student tailored to their personal needs and wants.

Remote

• Created video content for ESL students to market my teaching style and curriculum • Provided 1 on 1 language immersion courses based on US common-core curriculum standards• Used a flipped classroom method to encourage critical thinking and meaningful virtual learning

Irvine, California, Usa

• Oversaw several resolutions of mobile device problems in a fast-paced environment, assisting customers in both English and Spanish.• Investigated and troubleshooted technical issues with company products and devices, acquiring basic knowledge in technical support for cellphones, tablets and Internet devices.• Developed ‘problem solving’ skills to build relationships with customers and communicate promotional services.

Boone, North Carolina, Usa

• Created learning strategies to help students overcome difficulties in Spanish language acquisition, which improved their proficiency in writing.• Managed several teams of students with varying levels of proficiency in Spanish, to furthermore designed exercises that would help them to improve their pronunciation skills.• Developed the ability to teach the same Spanish grammar rule in multiple ways.

Boone, North Carolina, Usa

• Ran different roles within the organization such as event organizer, event logistics, usher, ticket taker and security staff member.• Developed a skill to perform several roles in one job position, as well as provided assistance to other departments in order to know how to manage several events at once and to handle vendor relationships.• Investigated the way on how to work effectively in a team environment and meet the organization’s goals.

Master Arts In Media And Communication, Communication And Media Studies

Media, Film and Globalization coursework

Intercultural Communication And Polish Culture Course, Intercultural/Multicultural And Diversity Studies

Spent the summer of 2012 in Poland, in collaboration with Appalachian State University, exploring and studying Polish culture, to then.

Bachelor Of Science (B.S.), Communication And Media Studies

Relevant coursework: Non-verbal communication, Persuasion, Organizational Communication and Media Studies.