► Spearheaded Cost-Effective Transition: Led a critical project to migrate over 100 third-party applications to Amazon's first-party applications, resulting in an annual cost reduction exceeding $500,000.► Remarkable Device Compliance Improvement: Initiated an effort to reduce non-compliant devices within the enterprise, achieving a 90% reduction from over 1000 machines to less than 50 through process improvements and automation.► Seamless Customer Engagement: Represented PillPack/Pharmacy in customer-facing engagements, ensuring a smooth Day One experience with zero critical issues for key client OneMedical.► Significant Risk Reduction: Oversaw an engineering team in addressing more than 30 risks in Active Directory security posture, achieving an impressive 90% reduction in overall enterprise risk.► Effective Leadership Communication: Managed and facilitated critical business reviews (WBRs, MBRs, QBRs) for the organization, fostering strong communication and alignment.► Proactive Network Security Enhancement: Implemented crucial network security improvements to proactively prevent vulnerabilities, safeguarding Amazon's systems and data integrity.► Led and implemented automation initiative for metric forecasting, risk mitigation, and root cause analysis via Excel macro tool to reduce time taken by 60% in de-briefing site activation and testing initiatives.

► Strategic Contract Management: Successfully managed multiple contracts valued at over $10 million each, overseeing their full product lifecycles with proficiency in program management.► Agile/DevOps Expertise: Distinguished as an Agile/DevOps Subject Matter Expert (SME), providing expert guidance to cross-functional teams engaged in product development, ensuring efficient and collaborative workflows.► Atlassian Tool Suite Mastery: Demonstrated proficiency in the development, administration, and execution of the Atlassian tool suite, including JIRA, VersionOne, Confluence, and others. Led the implementation of Infrastructure as Code (IaC) for automated server deployment and integration of Oracle and SQL Server.► Full-Stack System Development: Guided a team of engineers in full-stack development, incorporating Commercial Off-The-Shelf (COTS) products and emphasizing Continuous Integration and Continuous Delivery (CI/CD) pipelines using Git and Chocolatey packages.► Model-Based Systems Engineering (MBSE): Leveraged MBSE principles to design systems aligned with customer needs, using tools like Enterprise Architecture (EA) to create use cases, sequence diagrams, data models, and verification methods.► Leadership and Talent Management: Led and mentored a team of 20, overseeing career development, one-on-one coaching, leadership flow-down, and performance management. Served as the Staffing Point of Contact (POC) for the Program Director, managing staffing profiles, supply/demand analysis, forecasting, hiring, and recruitment for a team of over 500 employees

► F-35 Systems Engineering Lead and Product/Program LeadFull Lifecycle Product Development Leadership: As a Systems Engineering Lead, I spearheaded full lifecycle product development for training systems software products, overseeing design, development, deployment, and sustainment phases.► Program Management Expertise: I functioned as the Program Management Lead for three distinct product lines, serving as the primary customer liaison and representing company leadership. I effectively communicated program status, direction, and product presentations.► Team Leadership and Global Engagement: Leading a team of 25 engineers, I provided guidance and support for product design, development, and sustainment efforts, ensuring successful product adoption within a global enterprise program. I demonstrated commitment by traveling extensively for two years to lead product rollouts and customer training worldwide.► Technical Innovation: I directed the implementation of Oracle, JAVA, and JBOSS software suites to support product lines, showcasing technical expertise and innovation in software engineering.► Customer Interaction and Requirements Development: I coordinated customer interactions and captured critical requirements from multinational program military leadership, guiding the engineering team throughout design and development.► Quality Assurance and Resolution Leadership: I managed customer action requests and led efforts to resolve over 500 problem reports during development and sustainment, achieving a 75% resolution rate. I also facilitated the fielding of more than 250 defects to enhance product performance and reliability.

► Problem Resolution Expertise: I played an instrumental role in resolving over 200 system problem reports, resulting in a significant 50% reduction in the overall problem backlog across the global enterprise.► Database Management: I managed the design, development, and modification of databases for Oracle and SQL Server implementations, supporting multiple software products within the enterprise.► Data Center Deployment: I oversaw the deployment of three data centers at U.S. military bases, facilitating the rollout of essential system products and ensuring robust infrastructure.► Hands-On Support: I demonstrated commitment by traveling to all U.S. military bases with existing system deployments, providing hands-on support for training, retrofits, and initial deployments of systems and software products.► Requirements Management: I utilized DOORS for comprehensive requirement management, verification, and test procedure management across multiple software product lines, ensuring high product quality and compliance.► Process Improvement and Integration: I pioneered process enhancements to improve product integration and sustainment for legacy systems on a global scale, integrating company-developed software into complex system architectures spanning Linux and Windows environments.