Michael Folk Email & Phone Number

St Louis, Missouri, Us

Cleveland, Oh, Us

• Transitioned to support strategic effort to transform the Bank’s internal technology department through the retirement of the Bank’s long-standing Chief Information Officer (CIO) by completing current state analysis and modernization recommendations.• Responsible for initiating a modernization of the Bank’s portfolio from a more reactive, project-based suite to a product-centric offering that demonstrates value to the business and the customer. • Serving as program and product manager for four teams of product, technology, and customer experience experts in the modernization of the first product in the new portfolio utilizing a Cloud-based, low-code/no-code solution.• Successfully refined scope, schedule, and product backlog for public website redesign as the first step in driving the Bank’s public website project from at risk to back on track in a six-month span.• One of the initial executive representatives on the System-wide leadership forum focused on establishing and unifying business-driven innovation efforts across all Federal Reserve Banks in alignment with the Chief Innovation Officer.• Sponsor of the System’s new Agile Coaching initiative, serving as a volunteer System-wide executive Agile Coach.

Cleveland, Oh, Us

• Utilized experience in large-scale technology modernization to establish a strategy and approach to delivering a scalable, cloud-based solution; the first approved cloud-based modernization for a Treasury High Value Asset (HVA)• Primary business executive responsible for product, technology, and project management for the initial phase of the newly formed Tax Modernization organization. Assumed role in August 2019, official promotion in December 2019.• Delivered the first phase of the Tax Modernization initiative on-time and under budget while delivering on all key milestones and artifacts. Established the foundation for the Agile product development practices.• Developed the initial business architecture and solution roadmap for the initiative in alignment with industry practices.• Managed the day-to-day deliverables of a third-party vendor during the initial phase of the initiative to ensure completion of the statement of work and resolved any issues related to quality or inaccuracies.• Defined initial multi-phased delivery plan, organizational model, and budget for newly formed Tax Modernization initiative. Introduced a new iterative approach to validating and updating overarching plan for delivering new solution.• Responsible for establishing a lean, modern organizational model for the initiative and recruiting talent to deliver and operate the next generation of the IRS’ Tax Payment Collection platform.• Led the initiative’s efforts to define an initial greenfield business/technical architecture that will meet the business objectives of the U.S. Treasury, Bureau of Fiscal Service • Partnering with the U.S. Treasury, Bureau of the Fiscal Service and Internal Revenue Service (IRS) to deliver a modern, user-centered solution that meets the needs of the U.S. tax payers.

Cleveland, Oh, Us

• Established and implemented technical eCommerce strategies, innovation, and thought leadership in partnership with the U.S. Treasury, Bureau of the Fiscal Service. • Supported the Federal Reserve and the U.S. Treasury’s high priority eCommerce initiatives in digital transactions by establishing and leading product/technical vision and overarching strategic objectives. • Defined and implemented a four-pillar strategic growth strategy for the application development department that focused on Agile methodology improvements, technology modernization, and technology management alignment.• Created an industry leading architecture and development organization for the Federal Reserve Bank of Cleveland, which supports the US Treasury in offering FinTech solutions to US citizens and government agencies.• Established strategies, business case, architecture, budget, and execution timelines for the department’s first approved cloud initiatives in partnership with National IT (infrastructure) and the Bureau of Fiscal Service (governance).• Delivered a technology modernization strategy for FinTech solutions that spans across the Federal Reserve's portfolio of offerings and focuses on leveraging an API-First approach to developing scaled enterprise solutions.• Introduced industry leading Agile practices to the department and leveraged my experience with Certified Agile Leadership to lead the creation of a comprehensive growth strategy for the entire department.• Led product management and application development across entire portfolio and exceeded software quality metrics.• Managed budget impact and tradeoffs across entire portfolio, including the new cloud-based initiatives.

Fairlawn, Ohio, Us

• While reporting directly to the CTO, responsible for building a new department focused on excellence in user experience, technology modernization, and a more efficient Agile environment.• Leading my colleagues and technology leaders as we transition to an Agile Leadership model that emphasizes building strong, self-managing teams through servant leadership.• Previously served as organizational technology leader for the award winning MyPriceLink project, which provides revolutionary dynamic parts pricing for automotive original equipment manufacturers.• Championed and designed OEC’s award winning REST API strategy, framework, and support practices.• Honored to have been awarded the 2015 Q3 MVP Recognition and 2015 President’s Award, which is defined as an annual recognition for the employee who has made the most significant contributions to the organization.• Leading the organizational shift to Agile user experience and microservice practices. • Selected as a member of OEC’s prestigious Emerging Leaders program, which provides future leaders with exposure to Baldwin Wallace’s MBA program.• Responsible for leading OEC’s Agile optimization across the entire organization by partnering closely with leaders at all levels to empower continuous improvement.• Humbled to have completed a 6 month executive coaching experience with nationally known coach, Bob Kantor, which focused on my transition towards executive level leadership and organizational influence.• Introduced the practices of User Experience and Enterprise Architecture at OEC and created the roles related to these disciplines to help advance their growth.• Focused on providing personalized career development plans for team members and leading teams towards achieving self-management. • Advocate for OEConnection in the Northeast Ohio community (Technical, UX, Agile), including multiple public speaking engagements and publications.

Cleveland, Oh, Us

• Manager and Technical Lead for a the American Greetings REST API team which is responsible for building an industry leading public API for American Greeting's dynamic and creative product line while maintaining security and scalability.• Responsible for developing strategic roadmap for the American Greetings REST API while filling the day-to-day roles of technical lead, product manager, project manager, and business analyst.• Experience includes managing additional web development teams that range between five and eight software engineers that maintained the American Greetings payment/customer service systems and AmericanGreetings.com.• Champion of the American Greetings Project Execution Team, a cross-organizational leadership team transitioning AGI towards lean software development practices in an effort to improve communication and prioritization.• Responsible for leading AmericanGreetings.com development team in creating a new scalable, Amazon cloud based audio/video grinding and transcoding system. The reusable system was utilized by the team to produce "video eCards" on AmericanGreetings.com, which won the 2014 Northeast Ohio Software Association's (NEOSA) Tech Award for Best Application Innovation.• Led the AmericanGreetings.com team in a 2013 redesign using solid Object-Oriented fundamentals and the MVC framework. The redesign reduced the amount of duplicate code, provided significant SEO boosts, utilized Google Analytics, and provided the foundation for the new responsive website.• Championed new agile software practices for the AmericanGreetings.com team by incorporating both business and technical resources which led to more accurate delivery cycles and higher quality products.

Cleveland, Oh, Us

• Lead senior developer on a major redesign of BlueMountain.com (team) and a redesign of the American Greetings on-site recommendation service (individual).• Utilized Object-Oriented principles, Python development practices, Dojo, Eclipse IDE, and unit tests to complete projects for AmericanGreetings.com and BlueMountain.com.• Coordinated American Greetings Interactive summer internship program and mentored successful summer intern.• Introduced PyDev (Eclipse plugin) and remote debugging to the American Greetings development process.

Milwaukee, Wi, Us

View 5000 Common Services Co-Technical Lead October 2010 - April 2012• Co-Technical Lead of agile team of 12 developers split between Cleveland and Milwaukee.• Responsible for coordinating branching strategies, improving automated build and test process, prioritizing software requirements and developing integration strategies for complex components.• Designed and implemented components, including a flexible type system, namespace interpreter, and versioning mechanisms.• Coordinated weekly adoption meeting between Cleveland, Milwaukee, Phoenix and Prague campuses to provide status updates, adoption strategies, and troubleshoot issues.• Conducted interviews for potential developers and contractors.View 5000 Common Services Developer May 2009 – September 2010• Developed initial resource and persistence middleware platform for next generation of Rockwell Automation software.• Implemented initial client facing interfaces, threading model, and notification components in Java and C#.• Implemented service contracts and messages using Google Protocol Buffers.• Coordinated and mentored Rockwell Automation co-op for Common Services team.View 5000 Onboarding Team March 2009 – May 2009• Part of initial team that transitioned a 25 member development group from C++ to Java.• Created a series of three demonstrations that I presented to the development group focusing on Java O-O principles, Collections, and Concurrency.• Conducted interviews for potential Java developers and contractors. • Conducted initial software investigations and prototyped a diagnostics component using Java and Python.

Milwaukee, Wi, Us

EMonitor v3.5 Developer August 2007 – February 2009• Maintained VC++ 6.0 based condition monitoring software and developed new online monitoring components.• Utilized the Observer Pattern to create the new Online Management Console which combined configuration and monitoring capabilities for XM and OPC clients into one single component with a new user interface. • Software supported Oracle, MS SQL, and Gupta databases.• Member of 3 developer team that resolved over 200 known anomalies prior to release.• Incorporated agile development practices and created an automated build process using Visual Build Professional.

Meadville, Pa, Us

XInteract Software Developer June 2005 – June 2007• Developed interactive learning software for entry level courses with a grant from the Buhl Foundation in Pittsburgh.• Designed, tested and deployed C++ based software.• Trained new software developers following promotion to lead software developers.

Bachelor'S Degree, Computer Science

Master'S Degree, Computer Science