Assume various roles, I function as a variable Virtual assistant: providing personalized customer support services across multiple aspects of your business. With over five years of hands-on working experience with various industries and mastery in delivering sterling administrative and customer support services. This includes customer experience management by handling inquiries, complaints, and resolution updates, reports, planning and organizing activities and events across various channels, documentation, and managing personal accounts while ensuring information confidentiality and integrity, consistently meeting employers' expectations. I am an industrious, resilient, proactive, strategic thinker, team player, planner, and efficient, in delighting high-achieving business leaders and executives. Building trust in my ability to efficiently manage their busy work schedules, plan itineraries, nurture a customer-centric relationship, and handle other administrative support while engaging in more strategic decision-making activities. I provide excellent service and my expertise compass across diversified skill sets not limited to:🔹Proficiency in Google workspace: Google Sheet, Docs, Slide, Calendar management🔹Organizing meeting on ZOOM, Microsoft Teams and Google meet 🔹Effective communication skill🔹Email Inbox Management🔹Excellent interpersonal relationship management and fostering networking🔹Proficiency in Microsoft tools: Excel, PowerPoint, Word.🔹Kin in research and critical writing🔹Multitasking and attention to details🔹Demonstrate initiative, innovative thinking, creativity, confidentiality, discretion, and integrity🔹Skill in financial analytical tools and software.🔹Proficiency in planning meeting agendas and documenting meeting meetings.🔹Demonstrating grit, resilience, prioritization, and lots more skill sets.I seamlessly integrate into a new role and adapt effortlessly with any software. For optimization of business projects and personal time, having you entrust your task to me will aid in concentrating on more delicate aspects of your business.I am fully equipped for remote work and services and available to work with any time zone. With me on board, I will assist you in accomplishing all your goals and objectives with undivided attention and precision.She is task, goal, and people-oriented. Her core value is getting things done with and through people. She works more effectively under well-organized company policies and structure.
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Customer Service RepresentativeBrooks Microfinance Bank Feb 2019 - Nov 2019Resolve customer complaint. Prepare memos and reports. Monitor account and check to avoid overdraft and fraud. Assist Risk Management in preparing risk management report, Assist Human Resource Manager to recruit and train new employees.
Mfon Jacob Education Details
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Business Management
Frequently Asked Questions about Mfon Jacob
What is Mfon Jacob's role at the current company?
Mfon Jacob's current role is Virtual Assistant.
What schools did Mfon Jacob attend?
Mfon Jacob attended University Of Uyo.
Not the Mfon Jacob you were looking for?
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Mfon Jacob
Virtual Assistant | Experienced In Procurement, Customer Service, And Banking | Expertise In Administrative Support, Email And Calendar Management, Data Entry, Research, And Streamlining Procurement ProcessesLagos Island -
1noblecorp.com
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MFON JACOB
Uyo -
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