The Cornerstone Group is a leading business consulting and advisory firm providing solutions to growth minded small and mid-size businesses with the goal of increasing their profitability, moving ahead in their respective businesses. Our consultants have worked with independent and franchise leaders in business sectors in food & retail, real estate brokerage, home services, mortgage finance, automotive, and insurance to name just a few. Through our key service offerings, consulting services, coaching, and collaborative efforts, we deliver measureable results that drive positive financial outcomes. Our professionals have a diverse business backgrounds that accentuates their keen ability to produce innovative solutions and improve our clients' effectiveness.

Engaging franchisees assisting them to meet or exceed their revenue goals; while protecting brand, image, service and quality standards. Provided and implemented individual business initiatives with franchise members. Provided business owners with sound financial analysis, timely assessment on performance while coaching and training staff on all aspects of the operating systems, which resulted in adding new franchise members.

*Responsible for the management and direction of the overall operations, profit and loss, employee development, and the successful implementation of a strategic plan for the states of Pennsylvania, New Jersey, and Delaware. *Consulted closely with other directors throughout the country to help motivate, strategize and create revenue opportunities while executing innovative initiatives in lead generation, lead conversion, and the latest CRM techniques. *Developed and facilitated a multi faceted interactive educational and training program which included designed performance metrics. *Created a new business model, working on a national team that launched a new sales channel resulting in a new revenue stream which focused on delivering a SAAS solution to traditional brokerages looking to expand their on-line presence, lead generation, and utilize a CRM tool within a co-branded environment *Responsible for attracting, supporting, and retaining a growing Tri-State team of professional sales agents, in assuring appropriate support, training and incentive systems are in place to manage and grow the sales force resulting in continued district growth. *A key member and contributor of the regional leadership team which enhanced the development of the company’s overall strategy.

*Responsible for the growth and profitability of the domestic franchised real estate partnerships for the Eastern half of United States & Puerto Rico for the GMAC Real Estate network. *Built and personally guided the development of a cohesive team culture providing leadership, coaching, and strategic direction to a staff of Business Consultants and an executive assistant. *Directed new franchise growth within the region working closely with the franchise development team adding new members through a consultative sales approach. *Developed and contributed to the growth of same store franchise members by facilitating mergers and acquisitions*Implemented change by evolving the role of the Business Consulting role from relationship-based to business focused service delivery to a geographic-based, close-to-the-customer model. *Launched and contributed to the development, formatting, and implementation of an annual franchise owner Customer Service Survey which resulted with increasing satisfaction levels each year with a rating of or exceeding 96%. *Initiated and conducted the development of a comprehensive financial analysis program designed to be an integral component of a comprehensive business plan. *Guided the creation of a web based internal resource center for staff and franchise owners which offered the latest tools, resources, and best practices designed to enhance their business operations. *Devised and installed a well defined business plan that was successfully executed resulting in achieving the desired net income performance while maintaining favorable budget guidelines. *Recipient of the prestigious Partnership Award recognizing those GMAC associates whose commitment and outstanding performance consistently exemplify the organizational Vision, Values, and Operating Principles while setting a high standard of excellence.

*Directed and facilitated delivery of all support services to franchise companies, including the deployment of specialty teams all operations within twelve eastern United States. *Responsible for overseeing and the development of the regional strategic plan including being the key negotiator for franchise contract renewals. *Devised and guided the addition of new franchise companies together with franchise development sales team by executing a well defined market penetration strategy. Increasing market share and further expansion was achieved through directing and the facilitation of mergers and acquisitions. *Consulted with the largest franchise companies guiding the development and the implementation of a comprehensive business plan designed to achieve profitable growth. *Installed and delivered management educational training for franchise owners and their managers through interactive workshops.*Scheduled and conducted multi-dimensional organizational operations reviews on franchise company’s business operations. Performing the annual reviews included the in-depth analysis of the franchise company’s financial statements, staff productivity, and cultural cohesiveness which resulted in making key recommendation to improve company performance in all critical areas. *Earned recognition by The Prudential Connection and Financial Services for contributions made to enhancing revenue opportunities by creating cross selling programs. *Developed and implemented successful synergy program between franchise owners and other divisions within the enterprise enabling everyone to leverage the brand.*Received the prestigious Eagle of the Year Award which recognizes outstanding performance and demonstrating the organizational core values by setting the example. Also a recipient of the APEX award for outstanding performance, leadership, innovation, customer focused, and having a winning attitude