Muhammad Fiqri Rihyawan Email & Phone Number

West Java, Indonesia

Jakarta, Indonesia

Key Responsibilities:* Manage legal administrative and post-disbursement processes for diverse product portfolio, including mortgage, personal loan, wealth management link, indirect consumer financing, mortgage secured documents, and banking debtor facility maintenance and creation.* Ensure compliance with legal and regulatory requirements pertaining to the aforementioned products, maintaining a meticulous approach to documentation and record-keeping.* Collaborate with cross-functional teams to develop and implement digital automation processes, resulting in increased operational efficiency and improved customer experience.* Analyze data and generate reports to assess process performance, identify areas for improvement, and recommend strategic enhancements to streamline operations.* Provide leadership and guidance to a team of professionals, fostering a collaborative and high-performing work environment.* Liaise with internal stakeholders, including legal and compliance teams, to address any legal or regulatory challenges, ensuring adherence to established guidelines.* Stay abreast of industry trends and emerging technologies, actively seeking opportunities to leverage innovative solutions to drive process improvement initiatives.

Jakarta, Indonesia

I am excited to have started my journey as a participant in the esteemed Banking Associate Program at Permata Bank. This program has been designed to provide me with comprehensive exposure to the intricacies of the banking industry, allowing me to gain a solid foundation and initiate my career in this dynamic field.During my time in the Banking Associate Program, I have been privileged to undergo extensive training that encompasses various aspects of the banking industry. This includes a comprehensive understanding of business administration, banking management, legal compliance, retail and wholesale banking business management, as well as operational risk management. The program has equipped me with valuable knowledge and skills necessary for success in the banking sector.Under the guidance of industry experts and mentors, I have had the opportunity to gain hands-on experience in different areas of banking operations. This practical exposure has deepened my understanding of the industry's inner workings and allowed me to develop a well-rounded skill set.The Banking Associate Program is specifically tailored to nurture and develop future leaders in the organization. It has instilled in me a strong sense of commitment to continuous learning and growth, while encouraging me to embrace leadership qualities that will contribute to my long-term success within the bank.

Jakarta, Indonesia

As an intern at PT Bank Mandiri within the Human Capital Engagement Group, I had the opportunity to contribute to various company activities, playing an integral role in enhancing employee engagement and supporting organizational initiatives. This experience allowed me to develop my skills in project management, teamwork, and event coordination.Responsibilities and achievements:1. Mandiri Happy Hour Committee:* Coordinated the planning and execution of Mandiri Happy Hour events, fostering a positive work environment and promoting team bonding.2. 2017 Mandiri Excellence Award Committee:* Played a key role in organizing the 2017 Mandiri Excellence Award program, recognizing outstanding employees for their contributions and achievements.* Assisted in nominee selection, supporting the evaluation process, and contributing to the coordination of the award ceremony.3. 2017 Mandiri Best Employee Appreciation Night Committee:* Collaborated with the committee to plan and execute the 2017 Mandiri Best Employee Appreciation Night, a special event dedicated to recognizing and celebrating the top-performing employees.* Assisted in managing event logistics, coordinating with vendors, and ensuring a memorable experience for attendees.4. 2017 Mandiri Innovation Award Committee:* Supported the 2017 Mandiri Innovation Award program, which aimed to encourage and reward innovative ideas and initiatives within the organization.* Assisted in evaluating submissions, organizing judging panels, and coordinating the award ceremony.5. Committee of Early Detection in Realizing a Cancer-Free for Indonesian Women Talkshow:* Assisted in coordinating guest speakers, managing event logistics, and promoting the talkshow within the organization.6. Bank Mandiri Social Assistance Committee:* Assisted in identifying social assistance programs, coordinating volunteer activities, and evaluating the impact of the initiatives.

Jakarta, Indonesia

Dynamic and results-driven IT professional with a strong background in technical support and networking. Experienced in configuring wireless routers and repeaters to optimize WiFi connectivity range. Demonstrated success in improving network coverage for office and hotel environments. Committed to delivering exceptional customer service and resolving complex technical issues.IT Networking Technical Support | PT LeGreen IndonesiaMarch 2015 - June 2015* Configured wireless routers and repeaters to enhance WiFi connectivity range in PT LeGreen Indonesia's office and hotel room.* Played a key role in ensuring optimal network coverage for the new branch in the Kuningan area, South Jakarta.* Collaborated with the team to troubleshoot and resolve network issues promptly.* Assisted in maintaining network infrastructure and conducting routine maintenance tasks.* Provided technical support to internal staff and hotel guests, addressing inquiries and resolving connectivity problems effectively.* Actively participated in team meetings and training sessions to enhance technical knowledge and skills.[Achievements]* Successfully improved network coverage for PT LeGreen Indonesia's new branch, ensuring a seamless and reliable WiFi experience for users.* Recognized for exceptional customer service and ability to resolve complex technical issues efficiently.* Received positive feedback from internal staff and hotel guests for providing prompt and effective technical support

Master Of Business Administration - Mba, Business Administration And Management, General

Education record