Mark Frame Email and Phone Number

I provide system administration and level three technical support for the school district. My responsibilities include managing district servers and the services they provide including virtualization, storage, identification, security, backup & archiving, email, multiple departmental management systems, documentation, and consultation.

Supported a campus of 50 faculty and 300 students ensuring computers, printers, servers, email, and almost anything wired were available and functioning correctly.

Configure PC and laptops for use with the InReach system. Conduct final assembly and testing of the InReach console.

Responsible for all international sales and marketing activity for a branded digital scale manufacturer.• Reorganized Canadian sales researching and implementing all legal, logistical, and marketing requirements. Increased sales over previous year within four months.• Designed new acrylic product display for use at trade shows and retail.• Created the layout, site map, and mocked-up key pages for new corporate web site. Researched and selected the web developer and worked closely with them throughout development.• Designed new marketing material including product brochures, product manuals, promotional mailings, tradeshow artwork, and advertising material utilizing Microsoft Publisher, MS PowerPoint, and Adobe Photoshop. Determined layout and content, wrote copy, and organized the printing.• Organized trade shows in Canada and Germany including booth design, promotional material, and scheduling.

Responsible for all international sales and marketing activity.• Evaluated, expanded and managed the day to day operation of a global distribution network including independent representatives, distributors, and direct retail customers.• Established European distribution system with company owned inventories in England and the Netherlands. • Researched and lead the revision of export documentation procedures.• Conducted market research to determined product selection and pricing strategy for each market and customer type.• Established and maintained direct sales relationships with major retailers such as Wal-Mart and Sam’s Club Mexico, ASDA, Costco UK, Lakeland Limited, House of Fraser, Costco Japan, El Corte Ingles (Spain), and Manor AG (Switzerland).• Organized and lead trade fairs in Chicago, Frankfurt, Hong Kong, Mexico City, and Tokyo, determining booth layout, product mix, and construction.• Conducted weekly business analysis of big box retailers.

Investigated workmans compensation claims through surveillance techniques.

Fire-team leader focusing on law enforcement and battlefield command and control support.