Manage the onboarding and retention of new and existing clients, while supporting employee issues and facilitating damage control for a million-dollar book of business that includes medical, Rx and ancillary coverages.  Create and maintain long-term client relationships  Coordinate new business and client renewals  Presenting at employee benefit meetings / benefit fairs Handle escalated service issues with strategic problem solving Working with client HRIS systems on data management

Assisting in quoting, enrollment, servicing of all group health, life, and disability plans. NC Health and Life licensed since 2006 and Long Term Care and Medicare licensed since 2006. Also working with individual medical and Medicare plans.