Marcella Johnson Email & Phone Number

Mansfield, Ma, Us

Bedford, Massachusetts, Us

As the Senior Quality Training Specialist, I lead the corporate training program to support a workforce dedicated to advancing healthcare solutions. I design, develop, and deliver impactful training initiatives that ensure compliance with cGMP and regulatory requirements, fostering a culture of quality and continuous improvement.Developed and enhanced comprehensive training programs, ensuring alignment with strategic business objectives and regulatory standards.Delivered engaging and interactive cGMP training sessions (in-person and virtual) that address SOPs, equipment use, change controls, and documentation processes, enhancing employee performance and compliance.Championed continuous improvement by assessing training effectiveness, gathering feedback, and implementing process enhancements to boost training outcomes and operational efficiency.Provided expert guidance and first-line support for training system users, collaborating with IT to address technical challenges and integrate new system features seamlessly.Spearheaded audit readiness efforts, serving as a training SME during inspections and audits, reinforcing compliance through robust documentation and evidence.Partnered cross-functionally with leadership and subject matter experts to create targeted training content, tailored to departmental needs and ensuring employees are equipped with critical skills.Monitored training metrics to drive data-informed decisions, maintaining a training matrix that streamlined the onboarding and development of over 1,000 employees.Enhanced training delivery by leveraging innovative tools, such as Articulate 360 and LMS platforms, to create engaging e-learning modules and interactive training experiences.

Global, Global, Oo

Consultant (Apr 2019 – Mar 2020)Brought on to support the Locke Drive Site Operations and QA teams by driving training program development and enhancements to align with cGMP standards. Successfully laid the groundwork for sustainable training practices and streamlined training documentation.Full-Time Specialist (Mar 2020 – Aug 2022)Transitioned into a permanent role, taking full ownership of training program development, delivery, and continuous improvement to support site-wide compliance and operational excellence.Developed and implemented a robust training management system that improved training processes and consistency.Designed and facilitated onboarding and cGMP training programs, ensuring training sessions met global standards and catered to diverse learning needs.Administered and optimized the Learning Management System (LMS), managing the transition from MasterControl to Cornerstone and providing user support.Monitored and analyzed Training KPIs to identify areas for improvement and close skill gaps, enhancing overall team competency.Led the creation of training procedures and work instructions, ensuring clarity, alignment, and adherence to quality and regulatory requirements.Supported audit readiness as a training SME, providing expertise and documentation during inspections and regulatory reviews.Partnered with cross-functional leadership to align QMS training processes, ensuring best practices and consistency.Assisted QA with document control, including logbook management, batch record oversight, and signature verification.

Wareham, Ma, Us

Reviewed laboratory data and records in real-time and final formats, ensuring accuracy, completeness, and adherence to study protocols, SOPs, and relevant guidelines before submission to reporting and QA teams. Conducted reviews of facility records including equipment maintenance, calibration, and organism culture logs to maintain high standards of compliance and data integrity.Acted as SME trainer, developing and delivering hands-on training for new team members and creating detailed training materials.Trained with the QA department and performed audits on data packages and reports, contributing to improved compliance and readiness for inspections.Provided guidance to enhance data collection and interpretation processes using root cause analysis, resulting in fewer data discrepancies and improved reporting accuracy.

Wareham, Ma, Us

Collaborated with laboratory teams to develop training materials aligned with company objectives and compliance standards. Contributed to the creation of structured, engaging training resources to facilitate effective learning and skill-building.

Brockton, Ma, Us

Provided academic support to students in General and Organic Chemistry courses, achieving Level II certification from the College Reading and Learning Association (CRLA). Prepared educational handouts, encouraged strong study habits, and promoted effective time management to foster student success.

Bridgewater, Ma, Us

Collaborated with chemistry professors to offer supplemental learning assistance to students in General Chemistry I and II through office hours, lab recitation, and email support. Modeled effective study habits, note-taking, and attentiveness to enhance student engagement and learning outcomes.

Bridgewater, Ma, Us

Managed public outreach initiatives at the university observatory, supervising a team of 8-10 student workers during public viewing nights. Provided educational programs to groups of 15-30 children aged 5-18, ensuring an enjoyable and informative experience centered on astronomy.

Paris, Courbevoie, Fr

Prepared and analyzed samples using various analytical instruments, including ICP-OES, UV-Vis spectrophotometer, GC-MS, and FT-IR, ensuring accuracy and adherence to SOPs and protocols. Conducted peer reviews of data and performed routine quality checks on laboratory equipment to maintain high testing standards.Trained and mentored new employees as an SME trainer, providing comprehensive hands-on training and developing supporting training materials.Performed method development for ICP-OES, enhancing analytical capabilities and accuracy.Authored SOPs for testing procedures and instrument operation, contributing to consistency and clarity in laboratory practices.Prepared and maintained stock and working standard solutions, supporting seamless laboratory operations.Collaborated cross-functionally to uphold compliance and regulatory standards, ensuring reliable and precise test results.