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Experience and Attributes30 years of successful P&L management in telecommunications services focused on serving international customers. Customer comes first is the unifying thread of roles in general management, sales, marketing, operations, customer service and business development. Experience includes cable TV, enterprise mobile, internet and mobile payment services in Africa, the Americas, Asia, Europe and Oceania and spans work in start-up companies and market leaders. Available references from customers, partners, managers and staff confirm I am a self-starting, target-driven, positive leader and team player who combines a strong work ethic with creativity to deliver results.P&L Management - Business Development and Growth - Diversification and Innovation - Start-Ups- Change Management - Cost Reduction - International Operations - Deal and Contract Negotiations - Management of Multicultural Teams - Partner Management - Customer Relationship Management - Marketing and Product Management
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Chief Operating OfficerEcometricx Mar 2024 - PresentIrvine, CaliforniaEcoMetricx provides AI-powered forecasting, analytics and data sciences for utilities, financial service companies, local government and more. I am responsible for operations and developing products for and opportunities in developing markets and countries. -
Chief Operating OfficerEmida Technologies Feb 2023 - Mar 2024Foothill Ranch, CaliforniaResponsible for operations, customer service, strategic business development and relationships with vendors, partners, service providers and customers in all markets. -
Chief Development OfficerEmida Jun 2021 - Feb 2023I am responsible for strategic business development forming strategic relationships with vendors, partners, service providers and customers in various markets.
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Vp/General Manager, Emida InternationalEmida Sep 2011 - Jun 2021Foothill Ranch, California, UsaEmida provides mobile airtime recharge technology and employs 90 people in the Americas with head office in Southern California. It processes 0.24bn transactions each year.- Full operational P&L responsibility to board and investors.- Delivered 21% CAGR in EBITDA.- Doubled footprint to 35 countries, competing successfully against global players 100 times our size.- Introduced new revenue lines including sales of hardware, consultancy and custom services.- Led complex project deliverables covering new technologies, processes and system deployments.
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General Manager, Extended CaribbeanEmida Oct 2010 - Sep 2011Emida provides mobile airtime recharge technology and employs 90 people in the Americas with head office in Southern California. It processes 0.24bn transactions each year. In this position, I managed business in a region that extended from the Caribbean in to Central and South Amercia.
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Director, Marketing And Business DevelopmentEmida May 2009 - Sep 2010Emida provides mobile airtime recharge technology and employs 90 people in the Americas with head office in Southern California. It processes 0.24bn transactions each year.During this period with the company, I managed:- Corporate Marketing including development and support of the company website, www.emida.net. - Business development in new parts of the world.- Products that linked existing geographies. - Strategy and Compliance.
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International Account ManagerEmida Sep 2005 - Apr 2009Emida is a fast-growing company offering global prepayment & value transfer services including in-country & cross-border prepaid mobile phone ‘top-up’.I manage 2 staff & 14 customers. These customers will use Emida services to process transactions worth US$120m in 2008. My role involves: • Managing a team which acts as the primary point of contact for international customers. • Identifying new business opportunities for customers.• Ensuring delivery of customer needs & satisfaction.• Meeting revenue plan.
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Regional Head, Sales Channels And DevelopmentCable & Wireless Sep 1999 - Aug 2005Grand Cayman, Cayman IslandsC&W was the largest full service telecom operator across 16 Caribbean countries and generated $5bn in annual revenues. I had various positions with the company mostly based in Grand Cayman and I travelled extensively. - Responsible for annual sales volume of $0.5bn.- Managed an annual operating budget of $3m including a virtual team of 24 staff across 16 countries and a telesales operation of 30 staff in St Lucia.- Launched a regional Sales Academy (offering structured training and development) for 200 sales staff in 2003 within 3 months of management approval to proceed.Increased telesales revenues by 150% from US$4m (2001/2) to $10m (2002/3).- Led innovation in target sectors including launch and management of a new service that generated revenues of US$15m at over 60% net margin in its first three years.In other roles:- Managed revenues of US$20m, 3 direct reports, 2 master distributors & 150 agents and delivered 50% year-on-year sales growth in card and mobile services as Indirect Channel Manager in Cayman Islands.- Launched electronic TopUp in Anguilla & delivered 100% prepaid mobile revenue growth within 3 months of launch.
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Service Development Manager (& In Malaysia, Manager - Maxis Fiber Network)Telewest Aug 1991 - Jul 1999I had 2 spells with Telewest (the largest UK operator of phone & cable TV services) split by secondment to Malaysia (a start-up competing with incumbent Telekom Malaysia) where I managed 20 staff, Maxis Fiber Network (phone, cable TV & internet for mass markets) & revenues of US$16m. During this time, I:• Launched a UK package which increased 2nd phone line penetration by 60% over 7 months & maintained av. call revenues/line. • Launched residential phone & cable TV service within 8 months of arriving plus cable TV, CLI & freephone services (all firsts for Malaysia).• Achieved sales penetrations of 23%, 15%, 30% & 28% for respectively home phone, cable TV, voicemail & business services in Malaysia, all above business plan expectations.• Launched CLI, digital leased circuit, 800 & audiotext services (all firsts for the UK cable industry). 800 service sales accounted for 4% of Telewest’s revenues in their first year.
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Director & Senior ConsultantOctagon Telecommunications Services 1987 - 1991Octagon was a start-up telecoms consultancy backed by venture capital. My achievements included: consultancy sales at 125% of target to BT, Cable & Wireless, Comvik AB (Sweden), Hutchison, Southwestern Bell & US West; & becoming an Executive Director of the company in late 1990.
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Marketing ExecutiveMercury Communications 1984 - 1987Mercury was BT’s main competitor in the UK telecoms market. My main achievement was developing Mercury's 7200 telex service from concept to launch. Nine months later, it became Mercury's most profitable service.
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Frequently Asked Questions about Martyn Fricker
What company does Martyn Fricker work for?
Martyn Fricker works for Ecometricx
What is Martyn Fricker's role at the current company?
Martyn Fricker's current role is Chief Operating Officer at EcoMetricx.
What is Martyn Fricker's email address?
Martyn Fricker's email address is mf****@****ida.net
What is Martyn Fricker's direct phone number?
Martyn Fricker's direct phone number is +194978*****
What schools did Martyn Fricker attend?
Martyn Fricker attended University Of Southampton, The University Of Manchester.
What are some of Martyn Fricker's interests?
Martyn Fricker has interest in Football, Reading, Music, Tennis, Golf, Cinema.
What skills is Martyn Fricker known for?
Martyn Fricker has skills like Telecommunications, Start Ups, Strategy, Product Management, Mobile Devices, Negotiation, Leadership, Business Development, Management, Business Planning, Marketing, Account Management.
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Martyn Fricker
Fort Lauderdale, Fl1cwcay.cwplc.com
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