Mark Frost Email and Phone Number

I am a bridge builder, crossing the chasm between producers and consumers, leaders and teams. This bridge building theme has played out in three major phases -- journalism, business leadership, and human transformation. As a trained journalist I learned how to learn -- quickly. I made it my business to help people become smarter technology consumers, and to help technology producers understand what consumers really needed.I then deployed my bridge-building skills to other sectors such as FMCG, manufacturing, retail etc. In most cases I worked with existing organisations that were interested in exploiting technical innovations to drive internal efficiencies and capture new consumer opportunities-- what we now call digital transformation.It became clear to me in that second phase that often the weak link was the organisation itself. If true digital transformation was to be achieved, human transformation must be understood and embraced.I bring extensive leadership experience to my work, having led large organisations through digital transformations in the US, UK and EU. My personal leadership work has focused on product and service launch and change, organisational change, strategic change, and digital transformation.Some of the organisations I have worked with include: BBC, Apple, IBM, Microsoft, Autodesk, AOL/Time Warner, Disney, Ernst&Young, WGBH Boston, Stanford University, Andrew Mellon Foundation, General Motors, EMAP and Capital Radio GroupCOACHING HIGHLIGHTS• Coaching mid to C-level executives for more than 20 years• Have helped more than 230 executivesLEADERSHIP HIGHLIGHTS• Reduced content creation times and costs for AOL/Time Warner by recommending a move from proprietary tools.• Created the product strategy for Apple’s content production and management areas, which encouraged partners such as Microsoft, Adobe, and Macromedia to develop tools for consumers.• Directed the deployment of platform-as-a-service (PaaS) solutions for WGBH Boston, Stanford University, Andrew Mellon Foundation, General Motors, and other clients of Shift.• Slashed production costs >33% at EMAP by converting to digital platforms.• Grew profitability in highly challenging markets by turning around stagnant brands to digital brands.• Facilitated $7M in Year 1 savings at Capital Radio Group.• Spearheaded the BBC’s entry into the internet sector, including the launch of the bbc.co.uk website, which became Europe’s most trafficked site and the top Video on Demand (VOD) destination.