CT Hackerspace is the first and oldest Makespace in Connecticut whose goal is to build a community of makers that collaborate and learn together no matter who they are, or where they come from.

Wayfair is the destination for all things home and a place that helps everyone, anywhere, create their feeling of home.• Enabled new technologies to improve the customer service experience, while increasing phone, chat and SMS sales contacts by 20%• Championed evaluative research studies to confirm design decisions made sense and were user-friendly prior to launch ensuring customers are able to get the assistance needed• Collaborated closely with customer service managers and user researchers to complete research, synthesize and find gaps in the user experiences and help inform strategy• Used data driven decision making to make improvements to user experiences and align business objectives with KPIs• Provided strategy, vision, roadmaps, direction, and expertise to senior leadership on implementing innovative experiences to ensure transparency and align with business objectives• Responsible for end-to-end design including personas, customer journeys, task analysis, task flows, problem framing, interaction design, wireframing and prototyping and content strategy used to communicate often with key stakeholders and product managers• Established and promoted design system guidelines, best practices, and standards ensuring consistency across enterprise products and services and smooth handoff to development• Mentored emerging team members by helping to expand their skill sets and deliver exceptional work

Walmart Labs is an idea incubator for the world’s largest global retailer. We are redefining the relationship between Walmart stores and e-commerce by creating engaging experiences for our customers. • Notable projects include: Store Pickup, Walmart Grocery, Baby Registry, Shopping Lists• Led design and IxD / IA guiding distributed, cross-functional teams to collaborate on complex multi-platform mobile app features and omnichannel customer journeys• Facilitated design thinking workshops, identified new feature opportunities, created wireframes, flow diagrams, service design blueprints and prototypes to align with key stakeholders and peers• Collaborated with visual, interaction and content designers to deliver final design and ensure that highest quality work was delivered on time and within budget• Designed new features using the mobile phone technologies to enable e-commerce and in-store experiences for native apps and Walmart.com• Managed contract and in house designers and reviewed and approved work while also mentoring junior designers and empowering them to do their best work

Digital Sport’s mission is to bring innovation and inspiration to every athlete in the world. Nike+ is a collection of digitally enabled products and services, designed to fulfill that very mission.• Collaborated with Design Director, Experience Design Leads and Visual Interface Designers to create use cases, product UI mockups, wireframes and user flows to gain alignment and approval• Explored design and specify interaction models and navigation schemes to make sure design is intuitive and easy to use• Facilitated and participated in design reviews with key stakeholders• Researched new trends within the wearables and fitness-monitoring industries to stay abreast of ever-changing technologies• Delivered complete UI specifications for feature development to firmware developers to minimize revisions and keep quality high• Built prototypes and applied Nike+ design principles to help communicate UI and animations for key interactions and features to the team and vendors to ensure a consistent brand

The Northeast Portland Tool Library is a sponsored project of Redeemer Lutheran Church, a 501(c)(3) organization. The tool library is a neighborhood tool library, that lends out free of charge an ever-growing inventory of home-repair and gardening tools to Northeast residents and community groups. Located in the basement at Redeemer Lutheran Church at NE 20th Avenue and Killingsworth Street (entrance is on Killingsworth).http://www.neptl.org/

MTI creates interactive installations for retailers; combining design strategy, technology platforms and relevant digital content. MTI's solutions allow shoppers touch, see, hear, and explore products and help them make informed buying decisions.• Design interactive narratives and experiences for retail installations and kiosks • Work with leading retailers and brand manufacturers such as Nike, T-Mobile, and Best Buy• Research and evaluate new software and hardware for MTI’s Intuition™ platform• Work with the Creative Director to plan a growth strategy for the interactive team• Strategize and produce new proposals with business development • Create and manage schedules, workflow and contractors• Distribute and maintain media files across an enterprise wide digital signage platform• Conducted research and analysis of retail trends

Via Training develops e-Learning and blended training programs that teach product knowledge and applied sales skills for Global 2000 companies.• Collaborate with instructional writers, flash developers and web developers to create award winning training courses and websites.• Create exceptional flash based design, marketing and brand ideation.• Communicate concepts to the client through wire frames and design comps.• Generate new ideas and inspired group involvement.• Manage estimation, budget parameters and resource needs on multiple concurrent projects.Clients: Best Buy, Microsoft, Windows Mobile, Pampered Chef, Comcast, Rogers Wireless, and Quixtar.

Modo is the world's leading OEM manufacturer of carts and roll stands for medical technology.• Created design concepts for carts and roll stands.• Managed all aspects of the design process from client brief to production. • Collaborated with the sales and engineering to create innovative and cost effective carts for clients.• Developed new design solutions for existing products.Clients: Alcon, Boston Scientific, R2, Flo Healthcare, WelchAllyn, GE Healthcare.

Diamond Game designs and manufactures interactive video slot machines for casinos.• Designed and managed the production of games, web site, brochures, promotional material, t-shirts and signage •Conceptualized and redesigned corporate logo and established graphic design guidelines •Managed external designers and vendor relationships

• Responsible for development of flash gaming site, from look and feel to game implementation. • Worked directly with the CEO, marketing, engineering and producers to deliver a product that exceeded all business requirements while maintaining strict client brand integrity. • Responsibilities also included oversight of two production artists and outside designers, site design, evolution and adherence to style guide, game dynamics, scheduling with producers and continual refinement of proper workflow and internal procedures.

Simple Devices created a multi-device integrated platform (SimpleServeTM) that streams MP3's from the PC to a variety of wireless devices for the home (SimpleFiTM) and automobile (SimpleAutoTM). • Create user interface for all new products• Develop scenarios and storyboards to communicate design concepts to team members and clients • Work with engineers to design, build, and test interactive prototypes for the SimpleAuto product• Conduct research and analysis of MP3 and car stereo market trends• Creative lead to establish the look and feel for PC and web applications• Other responsibilities: graphic design, package design, vendor selection, and marketing and sales support

Pets.com was the premier online pet store retailer.• Creative lead to develop new aesthetic and UI aspects of the web site • Conceptualized and designed new features including: biweekly email newsletter, coupon templates used to generate promotional revenue, and a shopping cart enhancements• Designed "Vendor stores" for promoting branded products

Silicon Gaming created the OdysseyTM platform and 30 highly acclaimed interactive video games for casinos. • Creative lead to research, conceptualize, design and produce the look and feel of games • Directed in-house and contract designers/animators to produce final game artwork• Collaborate with Ad agency on marketing campaigns and oversaw direction for design, content, and printing• Coordinate with software engineers and marketing teams, before and during production • Work directly with producers to determine and allocate resources, manage a production schedule and adhere to a budget