Michele Schaller Email & Phone Number

Coordinated with Project Managers to initiate, track, and support the project lifecycle, including preparing scopes of work, outlining project team needs, tracking project deadlines, performing data validation, communicating with project team and clients, and delivering the final product. Supported document production, such as proofreading, formatting, and editing documents and preparing final user-friendly products in accordance with federal, state, and local regulatory guidelines to ensure compliance, achieve client satisfaction, and generate repeat business. Provided marketing and communications assistance with Salesforce administration, proposals, RFPs, and SOQs, professional profiles and LinkedIn content, social media management, and publications. Key Contributions:1. Utilized Microsoft Excel, Access, and Power BI to manage data, including quality assurance / quality control evaluations, conditional formatting, macros, and data organization, resulting in increased efficiency, productivity, and integrity of data and reporting. 2. Selected as member of the Board Advisory Committee for Product Delivery & Quality to outline and assess the efficiency and efficacy of the project lifecycle and contribute knowledge on document production, process optimization, corporate branding and style, and deliverable proficiency.3. Conducted Risk Assessments and Root Cause Analyses in conjunction with Project Managers to evaluate and correct pit falls and ensure deliverables met the goals and outcomes for clients. 4. Assessed the consistency and validity of project data and utilized data to create tables, maps, and figures, enhancing the overall quality, visual representation, and effectiveness of project reports. 5. Managed SharePoint platform, including setting up user accounts, administering access, organizing site infrastructure, and securing confidential data and information.

Remote

Research industry- and career-specific responsibilities and job postings to prepareaccurate resume copy and notate keywords. Communicate with clients to learn strengths, experience, and aspiring goals to write unique and personal cover letters, while maintaining professionalism and career-specific highlights.

Youngwood, Pa

Assist coordinator for Office Administration Program with curriculum development, textbook selection, and learning objectives. Instruct traditional and non-traditional students on document processing, transcription, and proofreading. Utilize learning management software to prepare online distance education courses, present curriculum, and interact with students.

Youngwood, Pennsylvania

Serve as the subject matter expert for Academic Affairs, including curriculum management, Academic Affairs handbook and forms, program and course modifications, new and revised academic policies, and communicating program, course, and policy changes throughout the college. Utilize enterprise resource planning (ERP) system to run academic standings, review transcripts and student schedules, prepare faculty load reports, and update Student Planning module for program sequencing. Sustain up-to-date knowledge of federal and state code, college policies, and collective bargaining agreements to ensure compliance regarding policy development. Oversee department budget accounts, involving tracking invoices, submitting and verifying documentation using Works system, and arranging all faculty and department staff travel.Key Contributions1. Contribute to academic program review in collaboration with Deans and Vice President of Academic Affairs to identify proficient programs, areas of improvement, and information gaps. 2. Increase department efficiency and accuracy by developing and implementing online and fillable forms, including faculty award nominations, All-USA/PA Academic Team nominations, Cross- Registration, Credit for Prior Learning, Annual Review forms, and Administrative Review forms. 3. Lead professional and faculty development trainings as a Google Suite expert, promoting organization and efficiency with advanced email tools, calendar management, document taxonomy, and infrastructure. 4. Successfully created a 3-year Academic Calendar in collaboration with the Academic Calendar Committee, allowing students to plan coursework in advance, lengthening finals week, and generating a more streamlined academic year.5. Significantly improved College Catalog process, including streamlining information review, revising content, redesigning table of contents, and incorporating bookmarks to promote online readability and accessibility.

Pittsburgh, Pennsylvania, United States

Arrange weekly project team meetings to address goals and provide meeting minutes to ensure follow up of assigned tasks and next steps. Break projects into doable tasks and set timeframes and goals. Create and update workflows to manage deliverable production, including communicating with project team on assignments and status updates. Prepare and provide documentation to internal teams and key stakeholders, including composing project-specific routine letters and memorandums. Monitor project progress and address potential issues. Coordinate quality controls to ensure deliverables meet requirements. Measure and report on project performance. Act as the point of contact for all participants. Lead deliverable preparation, including technical proofreading and technical formatting of various sized documents according to corporate style guide.

Indiana, Pa

Monitored Writing Center budget in SAP software including purchases and requisitions, and overseeing student payroll. Directed phone calls and guests to appropriate staff. Organized files and forms and distributed reports to faculty members concerning each tutoring session. Coordinated arrangements for tutors attending scholarly conferences. Worked closely with Director and Assistant Director to collect proposals to award scholarships.

Indiana, Pa

Office Assistant for IUP Campus Recreation responsible for recruiting students to participate in the Intramural Sports program. Led and motivated staff members and trained new employees. Represented the Student Co-op at campus events and updated social media. Coordinated recreational events and tournaments and collected payments for individual and team sports.

Master'S Degree, Professional, Technical, Business, And Scientific Writing, 4.0

Bachelor Of Arts (B.A.), English, 3.8

Activities and Societies: Sigma KappaMajor in English with concentrations in Writing, Literature, and Culture. Minor in Women Studies