Mike Stringfellow Email & Phone Number

Encinitas, CA, US

San Diego, California, US

As the Vice President of Global Customer Solutions at Bionano Genomics, Inc., I led a diverse team of experts to provide cutting-edge solutions to our partners worldwide. By leveraging my expertise in developing processes, systems and teams, I implemented strategic initiatives that significantly improved customer satisfaction and retention rates. Through.

Leader of a team of Field Service, Applications and Technical Support Professionals that partner with Agena's Customers to accelerate their research and enable better clinical outcomes.

Lead the Field Applications Team in the Americas and the internal Custom Assay team that enables the success of our MassARRAY Customers. Coordinate and Lead the Global Applications Leadership Team to develop and implement a best-in-class Customer Experience that is consistent across all Regions. Lead, Mentor and Coach the Applications team to enable their.

Waltham, MA, US

Lead a team of 100+ Professionals delivering world class Service and Applications Support to our Customers across the Western and Central US sites. We drive world class Customer Experience metrics and deliver on our financial commitments on a $40M+ book of business.

Waltham, MA, US

Lead a team of 70+ exceptional Field Applications Scientists.

Waltham, MA, US

Leader of the Service Development and Training for Life Technologies Global Services Division. Responsible for new product development, on going product support and continuous improvement initiatives as well as direct support to both field based staff and customers. Service Leader for global training responsible for training 400+ engineers on all products.

Waltham, MA, US

I Created a PMO organization from the ground up. This included establishing all project management standards and process, best practices, infrastructure and hiring of staff. We created a mechanism to catalogue, rank and prioritize division wide initiatives to ensure proper utilization of limited resources. I led the team of 8 Project Managers and Master.

Waltham, MA, US

Responsible for leading multiple project teams in a coordinated fashion to implement integrated solutions that drove new business and reduced operating costs. I worked the most complex interdisciplinary projects within the company.

Waltham, MA, US

Managed complex, cross functional projects with a Global scope. Lead team to create unique solutions to complex issues and implement them in a timely fashion without any direct supervisory control of the project team.

Waltham, MA, US

Managed a team of up to 7 Service Product Managers, responsible for Genetic Analysis products at AB. In addition to managing a team of high performers, I also ran complex projects that affected all areas of the company. Experienced at coaching and mentoring team members and creating a highly integrated functional team.

Waltham, MA, US

Developed and took to market PCR based sequence detection equipment as well as Sample Prep instruments. Worked with R&D to develop instruments to maximize quality, ease of use, robustness and ensure serviceability.

PCR, Cycle Sequencing, DNA/RNA synthesis, STR analysis, CE sequencing, Core Lab Leader, Worked on BRCA I and II project teams.

Bachelor Of Science - Bs, Molecular Biology

Bs, Genetics, Molecular Biology