• Owns the marketing strategy and operational direction of the park, delivering and serving 460k+ park guests each year.• Hands on leadership with multiple teams across disciplines of Ride Operations, Entertainment, Aquatics, Safety, and Security to deliver the top-notch guest experience.• Designs and develops new park attractions and events that offer guests novel experiences each year.• Develops Marketing and Sales strategies for attendance, membership sales, and ticket sales to meet demanding EBITDA goals.• Enacts and performs PR functions when required, with a strong track record of image preservation and recovery.• Trains and develops industry professionals and teams in various settings.• Effectively delivers reports and presentations to VPs, President, and Board of Directors regularly.• Part of the executive team that led the park transition from corporate oversight to independent operations.

• Managed the in-park operation teams of Ride Operations, Aquatics, Admissions, Safety, and Security.• Developed and managed up and coming professionals in their roles, creating the highest scoring Operations Team amongst all corporately managed properties for 3 consecutive years.• Implemented change management under the Safety Department, reducing company injury and illness claims by using data-driven decisions to implement effective EHS policies. • Regularly negotiated contract agreements with partners and vendors, focusing on company ROI and efficient budget utilization, and achieving profitable partnerships. • Implemented change to company culture practices to better align the team with employee standards by heading a Change Committee.

• Led the installment of “Lumination,” a $2 million seasonal nighttime lantern festival, collaborating between three different stakeholder companies.• Grew attendance by 50,000 guests for the park by delivering quality event that generated demand.• Negotiated contracts between employees, domestic contractors, and international contractors that resulted in zero missed milestones for the project.• Reduced installation costs by creating efficient solutions between contractors and the company.

Oversees all functions of operations in a small business setting. Includes Sales Management and Marketing, Customer Delivery Logistics, & Client Services.Responsibilities include developing business strategies to meet market demands and opportunities, growing the business by increasing revenues, efficiency, and operational capabilities, training staff and leadership to deliver quality client service and support for products.