Mahmoud Gaafar Email & Phone Number

Dubai, Ae

United Arab Emirates

As a content creator and food & lifestyle blogger, I curate a diverse array of content, including comprehensive restaurant coverage. Some of the notable establishments I've covered include:- Tayba Gourmet- Farooj Abo Al Abed- Bebek Restaurant- Don't be Chai- Haroun Cafe- Pizzaa Express- Bon Bird- Demon Duck- Swiss Butter- BokBok Chicken- Al Hamra Street- Mondoux- Indigo Hotel- The FridgeAdditionally, I've had the privilege of collaborating with renowned brands such as Xiaomi, where I attended two events and created engaging content. I was also selected as one of the 150 influencers from the UAE to participate in Wizz Air's exciting "Unknown Destination" campaign, providing coverage of unique travel experiences.I also host a podcast called "Shay Belaban," where I discuss public topics in a light-hearted and impromptu manner, infusing humor into the conversation

Dubai, United Arab Emirates

Job Description:‣Committed to revolutionizing procurement processes within the hospitality sector by driving platform adoption, securing new business, providing comprehensive training, and fostering enduring client relationships through meticulous needs assessment.Duties & Responsibilities:■ Strategic New Business: Spearhead initiatives to secure new business, consistently exceeding targets and expanding the client base. Leverage active participation in F&B events to cultivate vital connections and foster potential partnerships.■ Engaging Client Meetings: Conduct compelling meetings with prospective clients, adeptly articulating the unique value propositions of our application.Compelling Sales Pitch: Create persuasive sales pitches that effectively illustrate the extensive features and benefits of the eighty6 platform.■ Guiding Transition: Lead discussions that persuasively guide business owners toward adopting our revolutionary procurement platform.■ Seamless Onboarding: Execute seamless onboarding processes for new business partners, ensuring meticulous adherence to all requirements.■ Tailored Solutions: Attentively listen to client needs, devising tailored solutions to address challenges and optimize platform utilization.■ Relationship Cultivation: Foster enduring relationships through consistent communication, providing updates on new offerings, and facilitating exclusive in-app deals.■ Cross-Functional Collaboration: Collaborate across teams to relay valuable client feedback, contributing to the continuous enhancement and refinement of the application

United Arab Emirates

Job Description:Pioneering innovative payment solutions within the food and beverage sector, transforming legacy systems into dynamic QR code-based processes. Strategically optimizing KPIs and financial strategies for streamlined payment processes, yielding efficiency gains and enhanced outcomes.Duties & Responsibilities:■ Expand User Community: Drive user growth by bringing new restaurants and cafes onto our platform.■ Engage Decision Makers: Identify key stakeholders, arrange meetings, and shepherd partners from initial contact to full operation, assuming ownership of the sales funnel.■ Field Expertise: Engage with restaurant owners, waitstaff, and managers in the field, building rapport and insight.■ Streamline Onboarding: Lead partner sales and onboarding, collaborating closely with the operations team.■ Strategic Insights: Support management by offering key strategic insights drawn from reports and industry trends.■ CRM Management: Maintain a daily updated record of all activities within the CRM.■ Tailored Approach: Utilize research to customize initial contact, minimizing deal closure time.■ Guided Onboarding: Assist new team members in familiarizing themselves with Qlub and participate in their early meetings.■ Training Leadership: Conduct sales and technical training, providing a polished sales pitch for various scenarios.■ Product Development: Assume ownership of channel sales activities, driving Qlub's integration with pivotal marketing players.

United Arab Emirates

Job Description:Through demonstrating the Foodics RMS, I bring world-class software to the F&B owners, expanding our customer base and helping hospitality businesses maximize their potential. I provide valuable insights into the hospitality industry, ensuring customers see the true value of what we offer and the return on their investment.Duties & Responsibilities:■ Strategic Outreach: Initiated contact with potential clients via phone, email, and in-person interactions.■ Dynamic Demonstrations: Executed engaging product presentations, spotlighting features and adeptly addressing concerns.■ Tailored Recommendations: Actively listened to customer requirements, providing tailored product recommendations.■ Robust Reporting: Generated and submitted timely sales reports weekly and monthly via Zoho CRM.■ Exceeding Quotas: Achieved consistent over-achievement of sales targets by penetrating new accounts.■ Effective Negotiation: Orchestrated successful contract negotiations, preparation, and signing with clients.■ Data Management: Developed and maintained an organized database containing business proposals and contact details.■ Professional Client Handling: Ensured seamless, efficient handling of client inquiries, maintaining professionalism.■ Collaboration and Issue Resolution: Collaborated with support teams, resolving client issues and managing workstream dependencies.■ Market Insights: Actively monitored market and competitor trends, ensuring proactive adaptation of service offerings.■ Customer Satisfaction: Collaborated closely with the CS team to elevate customer satisfaction levels for recently concluded projects.

United Arab Emirates

Job Description:Focused on expanding Beema Insurance's SME client portfolio within fleet motor insurance, delivering compelling service from initial engagement to policy issuance.Duties & Responsibilities:■ Strategic Lead Generation: Identify and provide qualified leads within the retail & FMCG sector, with specific emphasis on F&B, restaurants, cafes, and hospitality businesses. Play a pivotal role in account development and sales process support, employing results-driven strategies to propel sales revenue growth.■ Market Expansion Strategy: Devise a robust business development strategy to drive new market expansion and secure fresh corporate acquisitions.■ Responsive Client Communication: Ensure prompt and professional responses to client inquiries, maintaining consistent follow-up during renewal cycles.■ Nurturing Client Relationships: Cultivate strong and enduring customer relationships, delivering year-round service encompassing administration and claims support.■ Collaboration with Underwriting Teams: Foster close collaboration with underwriting teams, ensuring comprehensive presentation of underwriting data in tandem with competitor rates, terms, and conditions for all inquiries.■ Effective Lead Management: Keep all leads and deals updated within Pipedrive, and compile insightful daily, weekly, and monthly reports for accurate records and informed insights.

United Arab Emirates

Job Description:Responsible for orchestrating insurance policies for individuals and businesses, engaging directly with clients. For individuals, this encompasses motor, house, medical, or travel insurance, while for companies, the scope may extend to property damage and business disruption. Additionally, handling employer's liability, public and products liability insurance.Duties & Responsibilities:■ Client Assessment: Gather client information and assess their insurance needs and risk profiles.Relationship Management: Establish and maintain enduring relationships with clients. This involves scheduling and attending meetings and comprehending the nature of clients' personal lives or businesses. Also, anticipate clients' future insurance needs, including policy renewals.■ Insurance Research: Research policies from various insurance companies, engaging in negotiations with underwriters to secure the most suitable insurance for clients at optimal prices.■ Specialized Insurance: Arrange specialized insurance coverage in intricate cases, which may involve preparing reports for insurance underwriters and surveyors, along with negotiations with insurers.■ Terms Communication: Ensure clients comprehend the terms and scope of the coverage in line with industry regulations.■ Policy Management: Handle the renewal or amendment of existing policies.Claims Advisory: Provide guidance to clients on whether and when to initiate claims on their policies.

Deira , Dubai , Uae

Job Description:Positioned to elevate market presence by identifying, developing, defining, negotiating, and finalizing business relationships.Duties & Responsibilities:■ Client Engagement: Visit prospective clients for new business while cultivating and sustaining valuable relationships.■ Policy Issuance & Endorsements: Take charge of generating new policy documents and relevant endorsements for Motor, Medical, Travel & General Insurance Policies. Utilize portals including Orient Insurance, Oman Insurance, Al Sagr Insurance, Dar Al Takaful, Adamjee, Dubai Insurance, Dubai National Insurance & Axa Insurance.■ Risk Improvement: Implement recommendations to refine risk profiles or enhance deviations from the standard, contributing to improved risk management.■ Evaluation and Monitoring: Evaluate cases for acceptance or declination and closely monitor renewals, assessing applicability of existing terms and satisfactory survey results.■ Claims Records Management: Maintain up-to-date records of claims, ensuring accurate documentation.■ Client Relationship Management: Sustain client relationships throughout the policy year, engaging in visits, addressing complaints, handling escalations, and discussing reports as per commitments.Insurance Proposal Assessment: Analyze and evaluate diverse insurance proposals for their viability.

Obour City , Cairo , Egypt

Job Description:Charged with overseeing sales of the company's services in Egypt, ensuring consistent and profitable growth in revenue through effective planning, deployment, and management of the sales team. Formulates objectives, strategies, and action plans to drive short- and long-term sales and earnings improvement.Duties & Responsibilities:■ Market Exploration: Identify fresh markets and business prospects, facilitating meetings with potential customers.■ Client Engagement: Visit potential clients to cultivate new business and maintain enduring relationships.■ Accurate Quotations: Provide customers with precise quotations by conducting meticulous cost calculations.■ Effective Negotiation: Negotiate agreement terms with the aim of finalizing sales.Representation at Events: Participate in trade exhibitions, events, and demonstrations to represent the organization.■ Product Insights and Promotion: Offer insights on upcoming product developments and engage in discussions about special promotions.■ Team Development: Achieve marketing and sales staff objectives by recruiting, selecting, training, and coaching employees.

Salmiya Branch,Kuwait

Job Description:Accountable for delivering exceptional customer service satisfaction and handling cash transactions, including currency exchange and money transfers.Duties & Responsibilities:■ Operating System Proficiency: Possess an in-depth understanding of fundamental operating systems.Currency Exchange & Remittances: Execute foreign currency exchanges, process standard account transactions, and manage remittances.■ Bank Transfers Management: Perform bank transfers, meticulously verifying them, tracking requisite identification documentation, and ensuring compliance with anti-money laundering policies.■ Cash Security and Safety: Maintain stringent cash security measures and uphold a heightened level of safety and security.■ Western Union & DHL Expertise: Skillfully manage various aspects of Western Union and DHL services, including sending, receiving, auditing, and reviewing transactions.

Smart Village, Cairo , Egypt

Job Description:Responsible for overseeing sales of the company's services in Egypt, ensuring a consistent and profitable growth trajectory in sales revenues by strategically planning, deploying, and managing the sales team. Formulates objectives, strategies, and action plans to drive both short- and long-term sales and earnings enhancement.Duties & Responsibilities:■ Market Identification: Identify emerging markets, amplify sales volume, and elevate customer relations and satisfaction.■ Leadership in Proposals: Lead the Sales team in crafting proposals that map a clear route to client contentment and revenue expansion.■ Sales Training Implementation: Establish a comprehensive sales training program to onboard and skill up new employees.■ Business Generation: Cultivate new business opportunities and maintain existing accounts through extensive telemarketing and field sales efforts.■ Professional Promotion: Promote products through adept presentations and demonstrations, engaging both current and potential customers.

Zamalek , Cairo , Egypt

Job Description:Tasked with increasing the Bank's revenue by effectively cross-selling its products to existing customers and acquiring new customers. Key focus lies in acquiring, nurturing, and strengthening customer relationships.Duties & Responsibilities:■ Market and Customer Insights: Demonstrate adeptness in gathering market and customer insights to facilitate negotiations on pricing, delivery, and customer specifications with managers.■ Product Insight and Promotion: Support management by providing insights on upcoming products and participating in discussions on special promotions.■ Sales Recording: Accurately record sales and order information, effectively communicating it to the sales department.■ Client Relationship Maintenance: Foster and enhance relationships with customers through personal interactions, meetings, or telephone conversations.

Ramses , Cairo , Egypt

Job Description:Charged with the oversight and maintenance of the hotel's computer systems and networks. Responsibilities include installing and configuring computer systems, diagnosing hardware and software issues, and resolving technical and application-related challenges.Duties & Responsibilities:■ System and Network Oversight: Conduct daily checks on backups, system interfaces, server hardware, and logs to ensure seamless functioning.■ IT Staff Management: Assign daily tasks and checklists to the IT team, providing them with comprehensive training on necessary theoretical and practical procedures. Assist them with troubleshooting and support while upholding established standards.■ Supplier Liaison: Engage with suppliers to address any conflicts arising from software or hardware interactions.

Good, Managerial Information System (Mise)

V.Good