Mandy Garrison, Phr Email & Phone Number

Charlotte, Nc, Us

In my role at Walmart Health, I led stakeholder engagement, overseeingAssociate Engagement surveys and providing analyzed HR insights toexecutives for strategic decision-making. I cultivated productiverelationships with external partners to drive effective collaboration onshared projects. Through meticulous project planning, I successfullydelivered multiple programs on schedule. I also collaborated closely withField People Partners to address Workday issues and support in resolvingassociate compensation matters.• I spearheaded key business partnerships facilitating the merger, resultingin the successful launch of 229 new Walmart Vision Centers.• I initiated and conducted monthly engagement pulse surveys for 10Kassociates and surpassing company expectation on participation.participation goals.• I implemented a competitive wage progression structure for US PharmacyTechnicians, boosting companywide retention and increasing theexternal applicant pool.• I managed all cyclical programs, including engagement surveys, performancemanagement, and succession planning, for over 79K Health & Wellnessassociates across the US.• I established clear performance metrics to track program success,facilitating informed decision-making throughout project lifecycles.• I led multiple phases in collaboration with executives to implement a newpay structure for over 3K Home Office roles.

I collaborated closely with the VP of Neighborhood Markets to drive HRinitiatives at Walmart. I introduced tailored programs focusing onexperience, exposure, and education to facilitate succession planning forhigh-potential directors and above. Leading the HR team, I successfullyexecuted the company-wide performance management cycle, emphasizing timelyfeedback and goal setting. I also designed compliance procedures forPharmacy Technicians nationwide and standardized employee performanceevaluations to ensure fair recognition of achievements aligned withcorporate objectives.• I supported 637 Neighborhood Market facilities and over 6K associates asHR Business Partner.• I created and implemented a Decision Tree for hiring Pharmacy Techniciansacross 4,600+ stores, ensuring compliance with state regulations and properjob code assignments.• I strategized annual engagement data to improve open-door communicationand standardize field listening sessions.• I created standardized coaching and termination guidelines to foster HRand Operations partnerships, reducing termination actions by 10%.• I managed sensitive employee relations issues to uphold a positive workenvironment and resolve conflicts efficiently.

*I led the initiative in the US to transition our HR systems to Workday,overseeing the development and rollout of nationwide training throughout theprocess. My role involved managing employee relations with a focus onconfidentiality, ensuring trust and effectively resolving conflicts as theyarose. I actively supported organizational change efforts, guiding employeesthrough transitions to minimize any disruptions to productivity.Additionally, I implemented data-driven workforce planning strategies,enabling proactive talent management decisions within the organization. Partof my responsibilities included educating senior leaders on appropriatecorrective actions for employees when needed.• I led engagement efforts across seven states using HR survey data,implementing standardized monthly protocols to address identified concernsand achieving a 13% increase in engagement over three years.• I created standardized onboarding sessions and on-the-job training,• I ensured legal compliance in all HR practices, mitigating risksassociated with employment law violations.• I conducted investigations and supported handling of employee complaintsinvolving Affirmative Action and EEOC to promote workplace equity.

South Carolina

In my role, I oversaw conflict resolution processes aimed at cultivating apositive work environment and efficiently managing employee disputes acrosstwenty-one stores, supporting a team of over 4,000 associates. I conductedthorough investigations and worked closely with our legal department toaddress issues such as harassment, discrimination, grievances, and othersensitive matters, ensuring compliance and preparing position statements forthe EEOC when necessary.• I achieved top five ranking in national HR compliance metrics.• I led change management efforts during company restructures, minimizingdisruption and maintaining morale.• I aligned HR initiatives with organizational goals through collaboration with senior management.• I conducted exit interviews to assess successes and areas for improvement.• I stayed abreast of industry regulations and legislation to updatepolicies and ensure compliance.

I have created extensive training materials aimed at improving knowledgeretention and nurturing skill enhancement. My efforts have contributed tocompany expansion through the introduction of focused leadership developmentinitiatives for high-potential team members. I conducted thorough needsassessments to pinpoint skill deficiencies within our workforce, designingbespoke training programs to address these gaps. Additionally, I've fosteredcross-functional teamwork by orchestrating team-building workshops andcollaborative exercises.• I cultivated a positive learning culture by providing consistent feedbackand recognition to employees who excelled in training or applied newlyacquired skills effectively.• I designed and implemented interactive training modules to improveemployee performance.• I delivered training to 2K Managers-in-Training with a 95% graduation rateand achieved an 85% retention rate within their first year in management.

Associate'S Degree

Education record

PHR Certified