Lead the global engineering organization comprised of IT, security, systems, app development, and data engineeringSet technical strategic vision in alignment with product roadmap and company goals, and develop team KPIsLead the team through going public, merger with Bird Canada, acquisition of Spin, multiple covid pivots and rounds of layoffs, and Chapter 11 restructuring Conduct technical evaluations for all mergers and acquisitions and managed technology integration roadmap for merger between Spin and Bird, and delivery in 4 monthsEnsure reliability and availability of Bird’s infrastructure for consumer apps, global operations, ingestion of a billion telemetry events daily processing real time triggers to update the state of IoT devices, generation of operational tasks and critical alerts, and monitoring the health of hundreds of thousands of global IoT devicesAlign technology strategy with key vendors, manage relationships and contract termsSupport new architectural changes to build modern applications in React for internal tooling for a rich user experience (mapping tool using DeckGL, market management tracking and configuration tool)Hands-on manager of directors, managers, and individual contributors, and technical project leads

Managed multiple cross-functional teams with specialties in embedded, IoT, API, web, systems, data, ios, and androidEnsured performance and reliability of services, created incident management process, and improved communication during downtimeInvested in company culture and engagement through hackathons, team summits, team meetings, and demo days

Developed processes for compliance with GDPR, SOX, ISO27001, and SOC2Redesigned scalable geospatial configuration platform to control feature flagsfor global operationsDelivered critical projects as technical lead including system support forswappable vehicles, and first rentable Bikes

Managed the Reliability mission team of 10 cross functional engineers to increase the ROI of each vehicle building maintenance toolingManaged application migrations from a Kotlin monolith to microservicesImproved hiring and onboarding process for consistency of developmentstandards and to reduce friction for new hiresDrove adoption of standardized change tracking processes, improvement ofdevelopment processes, and the establishment of RFC and design docs

Designed strategy and approach to distribute technology globally in multiple regions to provide high availability, reliability and consistent performanceReviewed and verified all architectural changes to the technology stack, level of eort, security analysis, and scaling estimates for future growthTrained engineering team about system architecture to improve incident response and reduce outage impact

Rebuilt Engineering department, hired new management team, restructured engineering organization and processes to be more agile and cross functional Maintained monolithic Ruby on Rails application that managed tens of thousands of customers in a multi-tenancy environmentMigrated on-prem infrastructure to full-cloud deployment running on AWSAchieved compliance for GDPR, built set of tools to allow managing consent, and user management across CMS and CRM platformLed team to build an automated pipeline to SSL certificates for thousands of domains hosted on our platform.Launched integrated payments platform utilizing Stripe Connect, to support streamlined vendor onboarding and secure payment processing

Maintained and upgraded application infrastructure, removed single points of failure, upgraded key databases running on MongoDB and Postgresql, changed connection pooling architecture for improved availability, and improved failover and error handling during network failuresMaintained 100% uptime on the 2016 election day where 4 of 5 presidential candidates used the platform for email and supporter engagement

Built a data synchronization platform to share key customer details between databases, processing millions of incremental changes per day, and maintained hundreds of millions of connected recordsPioneered adoption of message driven architecture on Amazon SNS and Amazon SQS, to provide better deliverability and reliability at scale

Developed an online marketplace through Startup Weekend DC to connect job seekers with industry professionals, utilizing an in-house platform to conduct online live video mock interviews

Implemented ETL from relational databases to an RDF Linked Graph triplestore using Oracle CDCDesigned query building tool, driven by a custom ontology, translating metadata to SPARQL queriesHeld trainings to teach about observability tool CA Wily Introscope, and built monitoring dashboards

Performed hardware and software integration testing on formal builds of in-house developed softwareWrote automation scripts to execute Redhat installation, application installation, and configuration